JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
I bought a shoulder that was very good, but when buying the ham of the same brand, the latter came quite raw. I understand it can be complicated to see, but in this case the ham was ordered boneless and the person who will debone it should have noticed that the curing of this ham was not correct. I have always bought in this store without problems.
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Maite V.
Rating: 3 out of 5
following a purchase from 11/01/2024
4
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Luis H.
Rating: 3 out of 5
following a purchase from 30/12/2023
Delivery on time. Product in good condition. Packaging completely destroyed (it was for a gift).
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Cirilo C.
Rating: 3 out of 5
following a purchase from 30/12/2023
The taste is fine, but the lean meat, in general, I find too hard and tough.
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Ernesto G.
Rating: 3 out of 5
following a purchase from 16/11/2023
Good service and delivery. With the ham, I am dissatisfied. This is the second one I ordered and the first one was much better, this last one is too dry and very little marbled.
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Mapi L.
Rating: 1 out of 5
following a purchase from 16/12/2023
Due to lack of stock, they did not meet the delivery date and also called the wrong person to inform them of what had happened (without calling me first) It seems to me a HUGE FAILURE, in addition to calling the person they shouldn't have called, they also did not meet the date they told me. That said, the products are very good, without a doubt, good decision!
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Fernando F.
Rating: 1 out of 5
following a purchase from 23/12/2023
The purchased shoulder of poor quality. This year the purchase was a disaster. Poor quality.
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Sara F.
Rating: 3 out of 5
following a purchase from 24/12/2023
It is hard and salty. I have bought other hams from that brand and I have never had this issue.
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Fernando M.
Rating: 3 out of 5
following a purchase from 20/12/2023
The shoulder is very good but I am fed up with bacon, I have photos, thank you.
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Jose Manuel A.
Rating: 1 out of 5
following a purchase from 22/12/2023
Very good ham
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Empresa Bassos G.
Rating: 3 out of 5
following a purchase from 21/12/2023
The shipment was quick, but the invoice is not correct and I have written to them 3 times requesting that they change the tax details and they do not respond.
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Francesc M.
Rating: 1 out of 5
following a purchase from 24/11/2023
We bought 15 batches of shoulders and in 1 of them the small sausages and cheese were missing. We sent an email explaining what happened and they haven't even bothered to respond to the incident. Poor after-sales service
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Manuel P.
Rating: 3 out of 5
following a purchase from 10/12/2023
Everything very well, better than expected for the price. I recommend buying.
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Ivan P.
Rating: 3 out of 5
following a purchase from 21/12/2023
Very good, great quality.
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Francisco Jose P.
Rating: 3 out of 5
following a purchase from 24/11/2023
The package arrived open, three items were missing, two weeks later they sent me two of them after I complained, the third one I have given up as lost.
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Carlos A.
Rating: 1 out of 5
following a purchase from 11/12/2023
Product in bad condition, and they do not take responsibility
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Rústicas G.
Rating: 1 out of 5
following a purchase from 18/12/2023
The order was not delivered on time despite having indicated that it was essential
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José Antonio S.
Rating: 3 out of 5
following a purchase from 14/12/2023
The product arrived with dents or scratches on the board, due to poor packaging, when I buy something the first thing I expect is for it to arrive with better packaging, not as if it were a returned product (which may be the case). Other than that, the product meets its functions well.
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Francisco José B.
Rating: 1 out of 5
following a purchase from 11/12/2023
I am still waiting for a Iberian acorn loin order to be picked up for return, it arrived hard with stone
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Victoria C.
Rating: 1 out of 5
following a purchase from 13/12/2023
ON THIS OCCASION, VERY SALTY, BADLY CUT AND BAD PRESENTATION. IT IS 5J THAT'S WHY I BUY IT, FOR THE SUPPOSED GUARANTEE. I HAVE BEEN CALLING SINCE DECEMBER 21, THEY DO NOT ANSWER THE PHONE OR THE MESSAGES SENT
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Maria Teresa S.
Rating: 1 out of 5
following a purchase from 18/12/2023
This evaluation is exclusively about this last order I made. The rest of the orders, in my opinion quite a few, have been satisfactory and without any problem. I only refer to this last order, where the ham that was sent to me is hard and dry...
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Franciscisco N.
Rating: 1 out of 5
following a purchase from 19/12/2023
THE DELIVERY WAS SHAMEFUL ALL THE BOXES BROKEN
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Pedro M.
Rating: 1 out of 5
following a purchase from 16/12/2023
A package got lost, the Navidul ham tasteless, no flavor
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Sonia G.
Rating: 1 out of 5
following a purchase from 18/12/2023
They sent me a cheese I didn't order, of lesser weight and they say it's of the same quality and that in another order they will refund the weight difference. I request a return and they do not respond. The Jabugo shoulder is very hard and dry. I won't buy more!!!
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Maite V.
Rating: 1 out of 5
following a purchase from 13/12/2023
4
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María Belén P.
Rating: 1 out of 5
following a purchase from 05/12/2023
The ham packages do not say where they are from, they do not bring identifying labels, I also ordered a batch of Los Romeros de Jabugo and they sent me another from Ecija, nothing worth buying, it's a scam.
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Elisabeth M.
Rating: 1 out of 5
following a purchase from 14/12/2023
Delighted with the order, very fast, I will buy again
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Eva C.
Rating: 1 out of 5
following a purchase from 13/12/2023
Everything perfect
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Jose V.
Rating: 3 out of 5
following a purchase from 13/12/2023
The whole family is happy with our perfect order.
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Lino M.
Rating: 1 out of 5
following a purchase from 14/12/2023
I bought a 50% Iberian breed acorn-fed ham and I received a piece of meat, uncured...
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Catiana E.
Rating: 1 out of 5
following a purchase from 15/12/2023
They have not refunded me the money for a shoulder of minimal quality and some inedible raw sausages. I returned it less than 24 hours after receiving it. I still do not have the money refunded. Very unhappy. I hope to see my refund on the 26th as soon as possible. I am very upset
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Pablo C.
Rating: 1 out of 5
following a purchase from 08/12/2023
They delivered it to me 10 days later ruining a celebration. The 400g cheese was 300 and a bit; the shoulder pure bacon. I requested the return and a week later they haven't even responded.
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Alejandro C.
Rating: 3 out of 5
following a purchase from 14/12/2023
It has a very good taste but the texture is lacking, it is too hard.
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Jose Francisco C.
Rating: 1 out of 5
following a purchase from 14/12/2023
I don't know if it was the purchasing company or the transport, but it was a disaster
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María Dolores S.
Rating: 1 out of 5
following a purchase from 12/12/2023
It's been more than two weeks and I still haven't received the order... And very poor information about its status
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Antonio R.
Rating: 1 out of 5
following a purchase from 12/12/2023
It's good, just good
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Hugo P.
Rating: 1 out of 5
following a purchase from 09/12/2023
Wrong order
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Adrian R.
Rating: 1 out of 5
following a purchase from 23/11/2023
I bought a Benito black label ham and I just opened it today and it is completely bland, it's like eating dry meat, no flavor, I won't buy here again
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Carolina G.
Rating: 1 out of 5
following a purchase from 10/12/2023
Terrible, I won't buy again, I do not recommend it, the ham is very bad
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Maria C M.
Rating: 1 out of 5
following a purchase from 12/12/2023
Excellent quality. As for the fast shipping, no problems
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