Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1 and 3 stars

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M
Marcial P.
Rating: 1 out of 5
following a purchase from 24/10/2023
The shoulder has a lot of white and is small. Its net weight does not exceed 2.50 kg.
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Sonia G.
Rating: 3 out of 5
following a purchase from 23/10/2023
Everything arrived as expected and quickly
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Encarna C.
Rating: 3 out of 5
following a purchase from 19/10/2023
Good batch
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Mariángeles M.
Rating: 3 out of 5
following a purchase from 16/10/2023
Good afternoon, it's fine, another one I tried from some friends was better, and also at the time of the order it says 4 to 4.5kg and everything weighed 2200kg, I understand the waste but I don't think two kg weigh. I see few packages. I usually order shoulders cut in two different places and they come 20 packs of 100g and cubes at the same price. Thank you for allowing me to give my opinion. Maybe I'll repeat. Regards
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Fulgencio R.
Rating: 1 out of 5
following a purchase from 16/10/2023
5J shoulder very good!! I have bought 8 shoulders and all are good.
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Daniel C.
Rating: 1 out of 5
following a purchase from 13/10/2023
Terrible ham, I had to throw it away.
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Manuel O.
Rating: 1 out of 5
following a purchase from 10/10/2023
VERY CURED AND SALTY, I WAS DISAPPOINTED WITH THE PURCHASE.
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Josefa N.
Rating: 1 out of 5
following a purchase from 09/10/2023
Very... Very salty, too cured.
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Jorge M.
Rating: 3 out of 5
following a purchase from 03/10/2023
the hams came without the string to hang them. the loin paid was 600g and the supplied one was 460g.
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Francisco H.
Rating: 1 out of 5
following a purchase from 08/10/2023
Luxurious and very fast, thank you.
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Ramon V.
Rating: 3 out of 5
following a purchase from 06/10/2023
It tastes good, but it's very salty
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Lluis G.
Rating: 3 out of 5
following a purchase from 04/10/2023
A little dried out..!! Very tender.
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Josep L.
Rating: 3 out of 5
following a purchase from 01/10/2023
fast shipping
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Daniel I.
Rating: 3 out of 5
following a purchase from 04/10/2023
Quite dry, it seems to have suffered a lot from the summer heat. Although it is advertised as from the 2023-2024 season
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Juan Antonio G.
Rating: 1 out of 5
following a purchase from 02/10/2023
Salty ham.
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Eugenio B.
Rating: 1 out of 5
following a purchase from 27/09/2023
It was a gift... I can't comment.
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Pilar C.
Rating: 1 out of 5
following a purchase from 26/09/2023
Out of the 40 packets of ham I ordered, they only brought 38 and I am still waiting for a response to the email I sent.
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Antonio G.
Rating: 1 out of 5
following a purchase from 25/09/2023
I'm very sorry but it's not what I expected. I ordered an 8-kilo one and received 7.100 k, but that's not all, the ham is overcured. I'm not returning it because I don't know if I can, but I won't buy again. I spent 154 euros for nothing.
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Isidro A.
Rating: 1 out of 5
following a purchase from 16/09/2023
Does not correspond to the first order.
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Antonio G.
Rating: 1 out of 5
following a purchase from 23/09/2023
Received very slowly.
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Nuria I.
Rating: 3 out of 5
following a purchase from 20/09/2023
Very good flavor but too dry. This is the second time I order it because it is of good quality, flavor... but this time it arrived so cured that it is hard to cut...
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Juan De Dios D.
Rating: 1 out of 5
following a purchase from 20/09/2023
The after-sales service is non-existent. If you have any problem with the order, they do not respond. Thanks to Paypal for acting as a mediator in the conflict and managing to resolve the problem, which basically consists of them selling me a raw ham!!!!
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Manuel D.
Rating: 3 out of 5
following a purchase from 18/09/2023
labeling error. I received the package that was not mine
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Aksana H.
Rating: 1 out of 5
following a purchase from 18/09/2023
The ham is fresh. Impossible for it to be cured for 42 months.
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Manuel L.
Rating: 1 out of 5
following a purchase from 14/09/2023
One of the sobrasadas is very, very soft.
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Emilio R.
Rating: 3 out of 5
following a purchase from 19/09/2023
The product is just as advertised. The fast shipping, I had it at home in 24 hours.
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Vicente F.
Rating: 1 out of 5
following a purchase from 12/09/2023
The ham is very tender, completely flaccid, uncured. The others I bought turned out great, but this one has been a failure.
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Dolores M.
Rating: 3 out of 5
following a purchase from 06/09/2023
I have bought cheese from viejo arquespal several times which is very good and had a very good price. But just a week later the same cheese has gone up by 14€ more. In my opinion, it is abusive.
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Mariano M.
Rating: 3 out of 5
following a purchase from 14/09/2023
The 3 loins I received expire in November (2 months), which I have to consume quickly and it was not my intention. Previously I had bought the same brand and type of loin at Corte Ingles and it came with a shelf life of 1 year.
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Rafa S.
Rating: 1 out of 5
following a purchase from 13/09/2023
Fast delivery service, but the shoulder is very soft, looks like meat, I think more care should be taken to review the order before shipping, the solution will be for cooking, etc.
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Juan P.
Rating: 3 out of 5
following a purchase from 11/09/2023
I thought it came sliced and vacuum packed not the whole piece vacuum packed
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Jose Maria E.
Rating: 1 out of 5
following a purchase from 09/09/2023
It is a serious company and their products are as indicated on the website.
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Patrick C.
Rating: 3 out of 5
following a purchase from 05/09/2023
hello, how are you? We are sorry, but the box of olives arrived a bit dented. The pancetta seemed very salty to me. and the ham is still too fresh, I will let it dry. the rest, not tried yet. It's not bad, but it's a disappointment
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Angel C.
Rating: 1 out of 5
following a purchase from 02/09/2023
The shoulder is all fat... with good flavor but fat.
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Dinis A.
Rating: 1 out of 5
following a purchase from 24/08/2023
Ham without quality.
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Sandra A.
Rating: 1 out of 5
following a purchase from 31/08/2023
Great.
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Francisco R.
Rating: 3 out of 5
following a purchase from 24/08/2023
They do not pay attention to the instructions given to them.
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Luis V.
Rating: 3 out of 5
following a purchase from 26/08/2023
Very good
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Alfonso Javier L.
Rating: 3 out of 5
following a purchase from 26/08/2023
Very good
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David C.
Rating: 3 out of 5
following a purchase from 23/08/2023
I had a reception problem, but they solved it quickly
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