Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1 and 3 stars

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V
Victor José E.
Rating: 1 out of 5
following a purchase from 07/10/2022
The last ham was super hard, I asked for another and it smells very rancid, I am going to return it; they have greatly reduced the quality, the first ones were very good but the last two have taken away my desire to buy again.
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Ibai A.
Rating: 1 out of 5
following a purchase from 04/10/2022
No formality at all, it arrived 10 days late, the ham is very good so we have no complaints about the product but we do about the deadlines.
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Yolanda G.
Rating: 3 out of 5
following a purchase from 05/10/2022
I bought a ham. It turned out good. It is very tasty
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José Rafael J.
Rating: 3 out of 5
following a purchase from 04/10/2022
A bit hard, I hope it improves as I cut deeper.
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Antonio G.
Rating: 3 out of 5
following a purchase from 05/10/2022
Cured well, but the flavor is normal, and I started it 3 days ago and it is already salty.
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Dentalux D.
Rating: 3 out of 5
following a purchase from 29/09/2022
THIS TIME THE HAM TURNED OUT DRY AND A LITTLE SALTY
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Mari C.
Rating: 3 out of 5
following a purchase from 25/09/2022
The previous one was better
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Maite R.
Rating: 3 out of 5
following a purchase from 17/09/2022
The product is of good quality, the only thing is a bit crumbled, perhaps due to transport
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Juan A.
Rating: 3 out of 5
following a purchase from 27/09/2022
Good flavor but a bit salty
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Manuel N.
Rating: 3 out of 5
following a purchase from 27/09/2022
Good website and delivery service, the product itself leaves much to be desired.
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Rosa Maria C.
Rating: 1 out of 5
following a purchase from 24/09/2022
The SOBRASADA they sent me I didn't like.
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Pilar D.
Rating: 3 out of 5
following a purchase from 27/09/2022
Everything super tasty
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Fernando A.
Rating: 3 out of 5
following a purchase from 04/09/2022
The truth is very good. I will repeat. The only thing is if you buy one with bone, it shouldn't be a boneless one.
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Eleazar H.
Rating: 1 out of 5
following a purchase from 26/09/2022
the ham has all gone rancid, it can't be eaten,
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Montse F.
Rating: 1 out of 5
following a purchase from 21/09/2022
Everything perfect
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Jose M.
Rating: 3 out of 5
following a purchase from 19/09/2022
Unbeatable after-sales service and the products are good and reasonably priced.
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Andreu N.
Rating: 3 out of 5
following a purchase from 22/09/2022
A bit too cured, good flavor with a bit of lack of marbling.
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Juan Antonio E.
Rating: 1 out of 5
following a purchase from 20/09/2022
Terrible service and I highly doubt that the order corresponds to what was requested.
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Mário Jorge B.
Rating: 3 out of 5
following a purchase from 12/09/2022
Tasty shoulder, well cured. Fair price. Delivery on time.
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Blandina R.
Rating: 3 out of 5
following a purchase from 07/09/2022
Good afternoon, I received it a bit late, but I was informed of the delay. I ordered 2 packages of boneless ham. One package came with ham that couldn't be sliced. It didn't come as a whole piece. When cut, it broke into 2 or 3 pieces. The rest came perfect. Thank you.
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Francisco P.
Rating: 1 out of 5
following a purchase from 07/09/2022
Disappointing
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Serafin P.
Rating: 3 out of 5
following a purchase from 11/09/2022
The received shoulder has no smell or flavor of 'Iberian Cebo'. It can be eaten, although it is a bit too salty. It seems more like, from what was previously mentioned, a shoulder of white pork.
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José R.
Rating: 1 out of 5
following a purchase from 05/09/2022
The meat is very tough. I will not buy again. The taste is correct.
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Josefina Á.
Rating: 3 out of 5
following a purchase from 05/09/2022
Fast delivery and excellent products.
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Manuel F.
Rating: 3 out of 5
following a purchase from 05/09/2022
The quality of the product is good, but with a lot of fat. I think it's excessive.
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María Esther P.
Rating: 3 out of 5
following a purchase from 05/09/2022
The loin is very good but it says it weighs between 300 and 400 grams and what a coincidence that it weighs 300.
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Ángel D.
Rating: 1 out of 5
following a purchase from 04/09/2022
The best part was how quickly it arrived but the ham I threw in the trash was dry I tried to connect with you but there was no phone or anything.
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Ramon B.
Rating: 3 out of 5
following a purchase from 31/08/2022
The shoulder, although it tastes good, smells quite bad, despite being started for several days, I suppose it's because it's a vacuum-packed product, it smells quite bad, it's a bit unpleasant, I wouldn't buy that specific shoulder again, the rest of the gift items were exquisite.
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Mário Jorge B.
Rating: 3 out of 5
following a purchase from 15/08/2022
Always good offers. Delivery on the estimated date.
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Luís S.
Rating: 3 out of 5
following a purchase from 28/08/2022
A bit dry at first.
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Cristina C.
Rating: 1 out of 5
following a purchase from 17/08/2022
The shoulder was very small and had very little ham, it had a lot of white fat and a bone that prevented me from cutting it well.
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David F.
Rating: 1 out of 5
following a purchase from 21/08/2022
I ordered a shoulder 50% Iberian machine-cut and it is not Iberian at all, it is salty and hard. A disappointment.
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Inés María M.
Rating: 3 out of 5
following a purchase from 23/05/2022
The shopping experience has been quick and good, but the shoulder was a bit salty so I don't know if I will risk it again.
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Sara G.
Rating: 3 out of 5
following a purchase from 13/08/2022
Everything perfect.
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Roberto D.
Rating: 1 out of 5
following a purchase from 12/08/2022
THIS ORDER WAS NOT GOOD. THE HAM IS SUPER SALTY, AND THE BACON IN EACH PACKAGE HAS A YELLOWISH COLOR THAT CANNOT BE EATEN. TO MAKE MATTERS WORSE, THEY CALL ME ONE DAY AT 9:30 IN THE MORNING AND TELL ME THAT SINCE I AM NOT HOME, I HAVE TO GO TO THEIR WAREHOUSE TO PICK IT UP. I INDICATE THAT SINCE THEY DID NOT CALL ME, THEY COULD HAVE LEFT IT IN THE BUILDING'S GROUND FLOOR. RESPONSE: THEY CANNOT STOP TO CALL ANYONE BECAUSE THEY LOSE A LOT OF TIME. I TELL THEM TO GIVE ME A TIME, AND I WILL BE HOME, AS WE ALL HAVE OUR JOBS. THEY GIVE ME THE OPTION TO PICK IT UP WITH A TIME WINDOW OF 4 HOURS (4 TO 8) A FEW KILOMETERS FROM MY HOUSE. FOR ALL THE ABOVE, YOU WILL UNDERSTAND THAT THIS WAS NOT AN ORDER THAT WILL BE PLACED AGAIN.
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Lourenco Santos M.
Rating: 3 out of 5
following a purchase from 13/08/2022
Ham is very good but more than half is waste, because it had more than 50% fat.
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Amaia L.
Rating: 3 out of 5
following a purchase from 11/08/2022
The correct product.
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Alain G.
Rating: 1 out of 5
following a purchase from 11/08/2022
The truth is that this shoulder is very hard and tough. It's a big disappointment!
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Rosa O.
Rating: 3 out of 5
following a purchase from 12/08/2022
It's good.
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Luis Andres B.
Rating: 3 out of 5
following a purchase from 04/08/2022
I don't know how I ordered it.
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