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A
Rating: 1 out of 5
It was uncurated.
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Customer reviews of JamónyPaletilla
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
Summary of reviews
JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Reviews 1 and 3 stars
Reset filtersR
Rating: 1 out of 5
It is too dry.
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C
Rating: 1 out of 5
Inedible, super salty, you can't eat more than two slices because you have to drink a liter of water, I received it with the packages weighing 3 kilos.
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L
Rating: 3 out of 5
Flavor and texture typical of Iberian. Great quality. The packaging arrived at my home open longi.
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A
Rating: 3 out of 5
The ham came without 'fragile' marked; upon opening it, the bone was broken and very soft from the impact.....
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C
Rating: 3 out of 5
Deboned shoulder whose taste disappointed me, I previously bought 15-month aged Christmas ham, I would like to order 2 to 3 hams, will you make this same quality again?
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P
Rating: 1 out of 5
When formalizing the order, I was informed that I would receive a gift for each ham. I have received nothing and customer service leaves much to be desired. Moreover, the quality of the product is mediocre. I totally discourage buying from this company.
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J
Rating: 3 out of 5
Ham too cured and hard
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J
Rating: 1 out of 5
I bought a shoulder not very high in price 60 e but the shoulder weighed three kilos when it said four to six, the shoulder is gold selection and has nothing of gold, in short, I will not buy again, I assure you.
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M
Rating: 3 out of 5
They haven't reached 3.25
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C
Rating: 1 out of 5
An extremely dry ham. I returned it and I am waiting for the refund of the import.
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J
Rating: 1 out of 5
I give one star for the shipping which was correct but the ham was terrible, lacking in curing, I don't know how a company can sell products like this.
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J
Rating: 1 out of 5
It took a long time to arrive, the sausages were acceptable, the ham was terrible, supposedly 50% Iberian breed and the worst ham I have ever tried in my life. First and last purchase at this place.
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J
Rating: 1 out of 5
Stale and spoiled ham.
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L
Rating: 3 out of 5
It's the first time I've dared to buy ham online and ham and shoulder seemed like the best option, my experience with this first product that was on sale; black label ham etc etc... The taste seems very good to me, the negative is that it has a lot of fat, therefore, a lot of waste!!! Which keeps increasing the price of what you can really take advantage of. I wasn't surprised when I started the mass that I kept removing fat and very very raw, a significant lack of curing... it's a shame because it tastes very good... but I don't know if I can pay for fat at about 34 euros per kilo; my piece e
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J
Rating: 1 out of 5
The product is good... but the weight on the website said 5kg to 5.5kg and the actual weight weighed on the scale is 3.2kg... very far from reality. I am a regular customer and I will think carefully before buying again on your website. Sincerely, Jordi.
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P
Rating: 1 out of 5
The bag arrived open, and all the product was scattered in the box.
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A
Rating: 1 out of 5
it does not match my order and I have no response from customer support.
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J
Rating: 1 out of 5
I have bought several times in this store with good results, but my last order of Lot 2 Iberian Cebo Ham 50% Iberian Breed Iberian Sliced + Payés Sausage 500gr. (FORMAT: MACHINE SLICED) leaves much to be desired, I have eaten much better normal ham, it is hard, with hardly any flavor or fat, in short, I would not buy again.
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I
Rating: 1 out of 5
13 vacuum-packed packages arrived and the shoulder weighed approximately 4kg. I filed a complaint and have not received a response.
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G
Rating: 1 out of 5
The ham they sent me was very dry and hard, for being a ham of more than 100€ it should not be like this.
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B
Rating: 1 out of 5
salty shoulder... has little of Iberian.
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A
Rating: 1 out of 5
The product received is inferior in weight to what I ordered and paid for. I called during their business hours and they do not answer the phone, nor do they respond to complaints on their website.
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I
Rating: 1 out of 5
I received it and it was stale, I was vomiting and feeling unwell, evacuating, after more than a week of claiming they pick it up and take it away, yesterday they finally picked it up, but I still have not been refunded the 110€ I paid for the shoulder.
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A
Rating: 3 out of 5
Arrived with the vacuum lost
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A
Rating: 1 out of 5
Of the 6 1/2 cheeses I bought, only 1 of them had 1,500, the others didn't reach 1,300, supposedly more or less they reached 1,500. You are very unprofessional and care very little for new customers ...
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M
Rating: 1 out of 5
After a week I had to claim the order. The cut is very thick and difficult to eat and it is also very salty.
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D
Rating: 3 out of 5
Whenever I can, I buy here, I give it 3 stars because I bought 2 kilos of regular serrano ham and it turned out salty but it can be eaten, I can't ask for more for its price but I recommend Jamon y Paletilla because I have already bought Iberian hams and shoulders and they are a delight, so the three stars are for this last order which was deboned serrano ham 2 kilos and cut into 4 quarters and it turned out salty, for the rest ham and shoulder are highly recommended, they have first-class products, thank you.
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J
Rating: 3 out of 5
The purchase took a long time to arrive. Everything else is fine.
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E
Rating: 3 out of 5
The ham is fine, but the shoulder is very dry
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Y
Rating: 3 out of 5
I am satisfied with the purchase, but not with the knife cut, there are very thick pieces.
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L
Rating: 3 out of 5
The shoulder is very salty
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F
Rating: 1 out of 5
Product with contradictory characteristics
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C
Rating: 3 out of 5
Unfortunately, I do not recommend it, they took 1 week to send the order, I contacted them and they told me it was due to the slicing, regarding this, the bags are a bit of a mess, sometimes they come separated with plastic, sometimes not, tasty flavor but it was very little cured. I bought several things, honestly with the discount it was quite affordable, but they forgot some product, the solution was that they would send it to me in the next order.
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M
Rating: 1 out of 5
They didn't send me what I ordered due to lack of stock, I accepted to change for another piece of Iberian legacy and we were not convinced, it was salty and dry. Very dissatisfied
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A
Rating: 1 out of 5
Nothing good
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I
Rating: 3 out of 5
I have bought the 5J shoulder many times, I have cut most of it myself, I have ordered it sliced by machine twice and this last time by knife but the cut is very thick, it is not well done. The taste is good, but not to look like a steak... It would be very advisable for whoever cuts it to make much thinner cuts. We are not satisfied this time.
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J
Rating: 3 out of 5
The field-fed shoulder does not meet my quality expectations! Other alternatives have offered me more quality and flavor. This is my opinion
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R
Rating: 3 out of 5
In general acceptable I have made three orders with them. Two of them well and one badly
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D
Rating: 1 out of 5
The shoulder I bought was super hard and since I didn't know how to return it, I took it and threw it away, the cheese was very good and the sausage the same
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