Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
5 8 381 69% 4 1 447 12% 3 786 6% 2 530 4% 1 981 8%

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1 and 3 stars

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D
Diana G.
Rating: 1 out of 5
following a purchase from 02/09/2025
The shoulder is very salty and doesn't seem Iberian. Since I have bought it more times and this time it has nothing to do with the cut either.
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Armando G.
Rating: 3 out of 5
following a purchase from 11/09/2025
This time the ham did not turn out the same as the previous one. These are things that can happen because there are no two pigs alike, but we have gone from an 8 to a 5...
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Goran M.
Rating: 1 out of 5
following a purchase from 05/09/2025
Disaster. I paid for field-fed ham and they gave me cheap feed. Now I don't have the ham I wanted nor the extra money I paid. I waited 15 days, so I don't think I have to return it from Croatia and go through all that again for a month.
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Roberto B.
Rating: 1 out of 5
following a purchase from 12/09/2025
Very dry
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Miguel Ángel M.
Rating: 1 out of 5
following a purchase from 10/09/2025
This shoulder was tiny compared to the other one I bought that cost me less
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Luis C.
Rating: 3 out of 5
following a purchase from 07/09/2025
Ham too salty and quite dry
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Gustavo B.
Rating: 1 out of 5
following a purchase from 29/08/2025
The ham is very tender, lacks curing and is very poorly cut
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María Dolores O.
Rating: 1 out of 5
following a purchase from 08/09/2025
The ham was rock hard.. we couldn't enjoy it as we had planned
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Manuel D.
Rating: 1 out of 5
following a purchase from 06/09/2025
The ham was cooked by the heat, the smell and the taste were bad for that reason, a great disappointment.
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Alfredo C.
Rating: 3 out of 5
following a purchase from 29/08/2025
The quality-price ratio is good but the hand cut seemed too thick to me, a shame.
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José Manuel P.
Rating: 1 out of 5
following a purchase from 08/09/2025
Very dry, little flavor. Unacceptable
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Josep M.
Rating: 1 out of 5
following a purchase from 04/09/2025
The product is not as I expected, and customer service is a 0, they don't answer the phone or emails, and the shipping is a total disaster, an order. From Thursday which is an hour away, took a week to deliver it to me.
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Fernando H.
Rating: 3 out of 5
following a purchase from 05/09/2025
The delivery has improved a lot because they send by Nacex which is next to my house, the cured meat as always, there are some that do not give the weight but the quality-price is good, the ham this time is very raw, I don't think it has more than 12 months of curing.
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Ana G.
Rating: 1 out of 5
following a purchase from 03/09/2025
More shoulder than ham and very salty. Money wasted
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Raul M.
Rating: 1 out of 5
following a purchase from 21/08/2025
70% fat at a gold price. I sent them a photo and they didn't even bother to contact me. 100 euros thrown in the trash
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Juan Carlos N.
Rating: 1 out of 5
following a purchase from 03/09/2025
The shoulders are hard and dry, the flavor is not what I expected. I bought two to try and it is not what I expected. My experience with Iberians comes from over 25 years, I know what I buy.
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Juan José M.
Rating: 3 out of 5
following a purchase from 03/09/2025
The shoulder is quite good
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Georgi V.
Rating: 1 out of 5
following a purchase from 31/08/2025
I ordered 2 hams and received 1
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Javier A.
Rating: 3 out of 5
following a purchase from 31/08/2025
the weight of the product did not correspond to what they say it weighs
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Olga B.
Rating: 3 out of 5
following a purchase from 31/08/2025
A lot of fat
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Ángel F.
Rating: 3 out of 5
following a purchase from 02/09/2025
I haven't tried it yet, I don't know how good it will be..
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Alejandro A.
Rating: 1 out of 5
following a purchase from 29/08/2025
It is not a ham, it is not acorn-fed. 260€ for a normal feed ham that they passed off as acorn-fed. I won't buy more, I assure you
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Maria S.
Rating: 1 out of 5
following a purchase from 26/08/2025
Before receiving the order, I received an email with an offer about the product in my cart... too late for my order...
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Rafael S.
Rating: 1 out of 5
following a purchase from 01/09/2025
First of all, I ordered a ham weighing between 6 kg and 6.5 kg, the ham that arrived was less than 6 kilos. The ham is tasty but has little fat. I always put in comments that the delivery guy should notify me at least 15 minutes in advance and he never does, I always have to go pick up the package or run after the delivery person. Thank you
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Carlos B.
Rating: 3 out of 5
following a purchase from 27/08/2025
Correct product
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Gustavo F.
Rating: 1 out of 5
following a purchase from 27/08/2025
The ham I bought is so tender that it can't even be cut, a disaster of a ham
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Andrés H.
Rating: 3 out of 5
following a purchase from 03/08/2025
Good afternoon, the order took 16 days and I am 160 kilometers away from the store and this has not happened to me, I am buying daily on all portals, the ham is good, quality-price correct
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Luis P.
Rating: 3 out of 5
following a purchase from 24/08/2025
The first order was tastier ham. This order is a bit less compared to the other order and they are the same orders. Thank you
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Angeles L.
Rating: 3 out of 5
following a purchase from 19/08/2025
The Iberian cebo, Iberian desire, is good. The sliced reserve ham, Bon Talla, I don't like. It's hard and its flavor is not that of a reserve.
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Jesus M.
Rating: 1 out of 5
following a purchase from 22/08/2025
Nonexistent customer service
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Leopoldo P.
Rating: 3 out of 5
following a purchase from 14/08/2025
Very ordinary product and delay in service.
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Sergio R.
Rating: 1 out of 5
following a purchase from 25/08/2025
It is soft and salty
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Maria Amparo I.
Rating: 1 out of 5
following a purchase from 10/08/2025
Good morning, I wrote showing my dissatisfaction and I have not received a response, the ham is not Iberian and it is very salty.
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José Antonio J.
Rating: 1 out of 5
following a purchase from 20/08/2025
The salty ham has no fat.
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Carlos G.
Rating: 3 out of 5
following a purchase from 13/08/2025
The blood sausage is not made of onion, it's a compact mass that doesn't break apart. It's not suitable for its purpose. On the other hand, it took two weeks to arrive, I suppose the delivery person was on a bicycle.
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Alberto F.
Rating: 1 out of 5
following a purchase from 09/08/2025
I bought and paid for a shoulder, theoretically 100% Iberian. I have bought many and this one is not even close. For the price, €81.50 for 3.5 or 4 kg. It surprised me a lot. Indeed, my palate has confirmed the low quality of this shoulder. I WILL NEVER BUY FROM THIS SUPPLIER AGAIN.
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Miguel I.
Rating: 3 out of 5
following a purchase from 06/08/2025
It's quite good, but I think there was less quantity than advertised, if we discount the weight of the plastics that protect the ham it doesn't exceed 4,300 grams.
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María Jesus A.
Rating: 1 out of 5
following a purchase from 08/08/2025
After trying to contact the company by phone and email to return 9 packs of Iberian shoulder that arrived practically uncured, I am still waiting for a response that never comes. I will never buy from this site again.
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Juan Manuel M.
Rating: 3 out of 5
following a purchase from 24/07/2025
The ham I bought had a good flavor. But I ordered it created and they delivered the whole piece to me.
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Carmen R.
Rating: 1 out of 5
following a purchase from 19/08/2025
The shoulder is hard.
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