Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 4 and 5 stars

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J
Jose Ignacio M.
Rating: 5 out of 5
following a purchase from 21/11/2025
Very good products, we will repeat the purchase
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Jose Miguel S.
Rating: 5 out of 5
following a purchase from 25/11/2025
Very good quality and service
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Agustín G.
Rating: 5 out of 5
following a purchase from 23/11/2025
Great service. Keep it up... Now we just need to try that ham which, I'm sure, will be amazing. Thanks!.
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Jose L.
Rating: 5 out of 5
following a purchase from 15/11/2025
The product is excellent but there is a big mistake, when deboning a shoulder or ham you have to keep the leg because otherwise it cannot be placed in the ham holder as they serve it, it is good for supermarkets but for individuals for their home next time I will try to say to leave the leg since the product is very good and I am very satisfied but I have the problem of being able to make thin slices since I do not have a cold cuts slicer, regards
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María Del Carmen F.
Rating: 1 out of 5
following a purchase from 17/11/2025
The ham arrived completely raw, no problem with the return.
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José Ramón C.
Rating: 4 out of 5
following a purchase from 24/11/2025
So far quite good in curing and salt. Quite a layer of fat for being of the highest quality. As a "anecdotal" I made the purchase of 6 to 6.5kg. and they arrived just 6kg.
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Jeronimo T.
Rating: 1 out of 5
following a purchase from 23/11/2025
Although it has the black hoof, it doesn't look like an Iberian, it hardly has fat infiltration. It's poorly cured and I started with the chin. Anyway, it didn't turn out good!
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Jorge Jesus T.
Rating: 5 out of 5
following a purchase from 24/11/2025
Shoulder with intense flavor. Well cured. Exceptional
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Unai M.
Rating: 5 out of 5
following a purchase from 23/11/2025
Very good
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Claudiu S.
Rating: 5 out of 5
following a purchase from 23/11/2025
Super
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Juan Antonio T.
Rating: 5 out of 5
following a purchase from 21/10/2025
Delicious, and the cuts too.. besides, I asked them to send me the bones and they supplied me with a few at no charge
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Carlos Alberto F.
Rating: 4 out of 5
following a purchase from 25/11/2025
Too cured and with mold. But its flavor is not very bad
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Luis G.
Rating: 5 out of 5
following a purchase from 24/11/2025
Perfect shipment, quality I haven't started yet, I suppose as usual
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Maria Angeles J.
Rating: 5 out of 5
following a purchase from 24/11/2025
This company is super efficient. They deliver very quickly and the cold cuts, cheese, and ham, all excellent. Also, good prices.
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Manuel A.
Rating: 5 out of 5
following a purchase from 22/11/2025
Everything correct
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David S.
Rating: 1 out of 5
following a purchase from 24/11/2025
The after-sales service is horrible, the attention is worse. They send the order wherever they want, in our case, they sent the order to the billing address which is 200km from where it was supposed to be delivered. We warned them before the order left, as the Nacex notice already indicated the wrong delivery address and their response was 'we send the order where the invoice says'. An invoice that we attached indicating the correct addresses. After this, they didn't respond to any more emails, disappearing. We have to arrange another transport on our own to take it to Barcelona. Don't buy, what they sell is a delicate product and there is no after-sales service. There are more online options at a good price and with a thousand times better service.
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Indalecio B.
Rating: 5 out of 5
following a purchase from 16/11/2025
Very good product. Exquisite.
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Ruth V.
Rating: 5 out of 5
following a purchase from 22/11/2025
Good ham and fast shipping.
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Montse R.
Rating: 5 out of 5
following a purchase from 20/11/2025
In the office, we have already made 5 purchases and there will be more. The sliced product is a marvel, well distributed and presented.
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Albino C.
Rating: 5 out of 5
following a purchase from 21/11/2025
As usual, good delivery service and product in accordance.
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Miguel Angel S.
Rating: 1 out of 5
following a purchase from 20/11/2025
I have no news about the shipment of my order. They have not contacted either me or the recipient. They only sent me an email to ask for my opinion about the company. Well, very bad.
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Alfredo S.
Rating: 5 out of 5
following a purchase from 20/11/2025
Good
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Antonio O.
Rating: 4 out of 5
following a purchase from 20/11/2025
Everything correct. OK.
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Sarai F.
Rating: 5 out of 5
following a purchase from 21/11/2025
A ham of very good quality, it is excellent, highly recommended
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Ramón Jesus L.
Rating: 5 out of 5
following a purchase from 20/11/2025
Fast and of quality. I started from the hard part and it is juicy and well flavored. I will quickly turn it over and continue with the knuckle. It goes fast and for a reason....
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Grupo Almar S.
Rating: 1 out of 5
following a purchase from 20/11/2025
The shoulder is inedible, extremely salty. We tried to complain and have not received a response. We will not buy online again.
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Miguel R.
Rating: 1 out of 5
following a purchase from 20/11/2025
They are scammers, I paid for a ham weighing 4 to 4.5 kg and when I weighed it, it was 3.2 kg. Do you think we are fools and won't weigh it? You earn more with the kilo you scam us than with the rest of the ham. The ham is great though.
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Josue R.
Rating: 5 out of 5
following a purchase from 29/10/2025
everything is fine
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José B.
Rating: 4 out of 5
following a purchase from 21/11/2025
Correct
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Inés T.
Rating: 5 out of 5
following a purchase from 18/11/2025
Everything is great
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Marina R.
Rating: 5 out of 5
following a purchase from 17/11/2025
I have been buying Christmas lots from you for two years and I am very happy, everything comes well, everything correct, if I had to put a downside it would be that when you order something else even if you put it in the same box it is hard to identify what it is but other than that I am very very happy and everything is excellent
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Diego R.
Rating: 5 out of 5
following a purchase from 11/11/2025
Excellent service and very attentive staff
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Jose P.
Rating: 4 out of 5
following a purchase from 17/11/2025
the package arrived open
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Pavel T.
Rating: 5 out of 5
following a purchase from 17/11/2025
I bought an incredible cheese, I will repeat!!!
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Borja C.
Rating: 1 out of 5
following a purchase from 15/11/2025
The shoulder weighs 4kg with packaging, being the purchased weight range 4 to 4.5kg. It is vacuum packed, something that is not mentioned. And it has a green tie when the description assures that it is acorn-fed, not cebo. I wrote to them expressing my displeasure and asking them to explain if I misinterpreted it. And I only received a request to send them some photos and then silence....
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José V.
Rating: 5 out of 5
following a purchase from 16/11/2025
Good quality
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Ibon M.
Rating: 5 out of 5
following a purchase from 08/11/2025
Sublime
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José Antonio N.
Rating: 5 out of 5
following a purchase from 17/11/2025
Very good..
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Helmut G.
Rating: 5 out of 5
following a purchase from 17/11/2025
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Carmen G.
Rating: 1 out of 5
following a purchase from 08/11/2025
I have not received the order! I request a refund of the amount.
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