Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
5 8 381 69% 4 1 447 12% 3 786 6% 2 530 4% 1 981 8%

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 4 and 5 stars

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J
Juan Antonio F.
Rating: 1 out of 5
following a purchase from 18/05/2025
they do not answer the phone. they cannot be located
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Fanny M.
Rating: 1 out of 5
following a purchase from 02/04/2025
It went bad and they do not respond, I have called, left a voicemail, written and nothing...
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Juanjo G.
Rating: 5 out of 5
following a purchase from 22/05/2025
Good afternoon. Excellent. Thank you very much. Best regards.
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Mara Á.
Rating: 5 out of 5
following a purchase from 18/05/2025
Very tasty!!! Good quality ham. I will definitely buy again
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Jorge H.
Rating: 5 out of 5
following a purchase from 18/05/2025
Excellent
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Dolores M.
Rating: 5 out of 5
following a purchase from 16/05/2025
The purchase was very easy and with the discount super well, very fast and in perfect condition
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Adrian A.
Rating: 4 out of 5
following a purchase from 16/05/2025
The Paleta is very good. The Lomo is not worth much, to be honest
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Maria Jesus F.
Rating: 5 out of 5
following a purchase from 15/05/2025
Very good products. I have bought them before.
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Juan Carlos A.
Rating: 5 out of 5
following a purchase from 21/05/2025
Very good products. I received the merchandise in just a few hours and in perfect condition. The GLS delivery person was very polite and tidy. It has always been like this with all the orders to Jamón and Paletilla. Thank you very much for everything.
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Juan Carlos N.
Rating: 5 out of 5
following a purchase from 16/05/2025
EFFICIENCY AND HIGHLY COMPETITIVE PRICES ALWAYS RESPECTING THE OFFERED CONDITIONS AND DELIVERY TIMES
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Gustavo C.
Rating: 5 out of 5
following a purchase from 21/05/2025
Speed, product in perfect condition and corresponds to the quality of the photo
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Julio S.
Rating: 5 out of 5
following a purchase from 17/05/2025
Good taste of the ham, happy
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Alberto G.
Rating: 4 out of 5
following a purchase from 20/05/2025
Magnificent product at a very competitive price
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Fidel B.
Rating: 5 out of 5
following a purchase from 16/05/2025
Excellent quality/price.
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Ana Isabel S.
Rating: 1 out of 5
following a purchase from 19/05/2025
1st order a success, 2nd low quality of the products from the Desire Iberico brand and I wanted to give it another chance, with this 3rd and the 100% iberian cebo shoulder from legado the worst I have tried, 80% is bacon, there is hardly any ham and I don't even know which side to cut to see some ham, too cured that it can't even be cut and flavor a 5. Unfortunately, I think this will be my last order here. They also said that in this order they would have a detail for me which they sent in the 2nd and they didn't have it either. I am honestly disappointed.
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Mercedes G.
Rating: 5 out of 5
following a purchase from 16/05/2025
Delicious!
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Pedro Pablo M.
Rating: 4 out of 5
following a purchase from 12/05/2025
The ham is as I expected with a good quality-price ratio. The cheese is fine, but I expected it to be a bit softer for being semi-cured. Still, I recommend it.
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Ana Belén P.
Rating: 5 out of 5
following a purchase from 16/05/2025
Everything very tasty. The worst was customer service. I sent emails and called. They did not respond. Nowhere.
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Albino C.
Rating: 5 out of 5
following a purchase from 13/05/2025
Very good in the process from order to delivery.
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Juan José P.
Rating: 4 out of 5
following a purchase from 12/05/2025
The quality is good but it lacks curing time for my taste.
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Miguel Ángel O.
Rating: 5 out of 5
following a purchase from 10/05/2025
Everything is fine, the ham is very good, well cut (thin as we like) and well packaged. I would do it again...
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Octavio P.
Rating: 1 out of 5
following a purchase from 16/05/2025
I bought three spicy sobrasadas from Mallorca. Invoice 08 1583 from 15/05/2025. The three sobrasadas have a bloomed piece and it honestly seems unbelievable that this happens in all three. I have bought from them several times and with this experience I doubt I will repeat any purchase or recommend them to anyone. Thank you
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Antonio M.
Rating: 5 out of 5
following a purchase from 12/05/2025
Good product at a good price
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Alfredo C.
Rating: 5 out of 5
following a purchase from 17/05/2025
Everything correct
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Pablo S.
Rating: 5 out of 5
following a purchase from 12/05/2025
It is perfect, and very tasty
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Jose David G.
Rating: 1 out of 5
following a purchase from 16/05/2025
I ordered a ham with approximately 30 months of curing. And they sent me a ham that had just 20 months. It is tender and the label on the ham indicated that it was from week 39/2023 do the math. So it was lacking curing.
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Pep L.
Rating: 5 out of 5
following a purchase from 12/05/2025
Very good product, as always when I buy there.
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Jorge F.
Rating: 1 out of 5
following a purchase from 12/05/2025
I recently bought several things. I was happy until after my last order, I had a problem as not everything arrived that was included and after trying to contact the store by message, phone or email, I receive no response. The after-sales service is terrible, therefore, I do not recommend the purchase, since if you have any problem, they do not respond to it. I have given them more than 2 weeks and still have no news.
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Miguel M.
Rating: 5 out of 5
following a purchase from 16/05/2025
Very fast and easy
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Gregorio M.
Rating: 5 out of 5
following a purchase from 16/05/2025
ok
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Laura M.
Rating: 1 out of 5
following a purchase from 16/05/2025
It has no flavor
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M
Manuel M.
Rating: 4 out of 5
following a purchase from 16/05/2025
Correct, I received what I expected
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Belvis A.
Rating: 5 out of 5
following a purchase from 11/05/2025
I love it and as long as I have a voucher, coupon or discount, I will continue buying. I appreciate and applaud the "details" like the fuet, the cheese, the pieces of ham and the ham cubes for the stew. Thank you!!
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Jose Antonio M.
Rating: 5 out of 5
following a purchase from 14/05/2025
everything correct
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Juan Maria R.
Rating: 5 out of 5
following a purchase from 10/05/2025
Satisfied with the quality of the ham purchased and with the service
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Juan Carlos M.
Rating: 5 out of 5
following a purchase from 10/05/2025
We really liked the lot, the shoulder is sublime
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María Jesus A.
Rating: 5 out of 5
following a purchase from 10/05/2025
Exquisite 100% Iberian shoulder
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Joxan O.
Rating: 1 out of 5
following a purchase from 14/05/2025
In 10 days I have not received my order.
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D
Daniel C.
Rating: 5 out of 5
following a purchase from 15/05/2025
Delivery before the stipulated time. Order as described in the ad.
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Emilio R.
Rating: 5 out of 5
following a purchase from 02/05/2025
Everything is fine
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