Customer reviews of JamónyPaletilla

Always a 10, it is true that this time the shoulder was a bit undercured for my taste, but I requested a return and bought another one. I repeat, everything is a 10

Everything is ok

Everything arrives fantastic

As usual, fast delivery. Very good service from order to delivery.

Happy, very good.

VERY GOOD, THE SHIPPING WAS AS PROMISED...

I am still waiting for 2 batches, and 1 raw ham and others tender. THEY HAVE NOT FULFILLED WHAT THEY PROMISED ME.

Spectacular both the ham and the cheese. At a good price.

I placed an order on the site worth over 270 euros, including: 6 IBÉRICO CHORIZO, 4 SAUSAGES, 1 PABEIBMO Acorn-fed 100% Ibérico MONTESANO Extremadura Pura Pata Negra, and 20 bags of Black Label BENITO Sliced Ham 100gr. Unfortunately, the package I received is incomplete: the product "Black Label BENITO Sliced Ham 100gr", which should have contained 20 bags, contains only one bag. What is even more frustrating is that the product "PABEIBMO Acorn-fed 100% Ibérico MONTESANO Extremadura Pura Pata Negra" also has issues: The sealed packaging is damaged. Most importantly, I received a ham with a green label, while I had ordered the one with a black label. I tried to contact the site to resolve these issues, but I received no response from them. I don't know how to resolve this situation. This is not just a stock shortage issue, it's a case of substitution with a lower quality product. Shopping on this site, without any response or guarantee, is a disappointing experience. I am a big fan of Spanish gastronomy, but with such an irresponsible attitude towards orders and customers, I do not recommend anyone to shop on this site.

Fast delivery

The quality of this 100% acorn shoulder is exceptional. A delicious, juicy flavor with just the right point of curing! Moreover, the quality-price ratio is very positive. We loved it from the first cut to the last bite. Without a doubt, we will repeat the purchase. Totally recommended for lovers of good ham.

Received on the scheduled date, a very good shoulder, texture, aroma, and a phenomenal taste. Very good quality-price ratio, I will buy again soon.

If it is very good

Very recommendable shoulder, super fast delivery

The ham is very good but where I started, most was fat,

Everything perfect. Order, delivery time, and satisfied with the product.

Very pleasant flavor

Again? Very well

Everything perfect

The ham is too hard and the cold cuts are very salty, we won't repeat.

Super happy with the service. It's the third year I've bought the company baskets and I will keep doing it.

Good taste and fast shipping

The ham palette is delicious

Excellent quality and service. Very good value for money. You have a customer for years

The shoulder is spectacular excellent

The 50% Iberian acorn ham arrived extremely dry, over-salted and rancid, therefore inedible. I had to return it.

Very good

following a stock shortage we were offered something else, which we accepted, product almost as good. 14 days to be delivered and price difference always refunded

The truth is that it is one of the best hams I have bought.

About the product exceptional, about the service the same, that's why I buy there.

I was not given the 5% discount that I was entitled to due to the purchase date. It is true that I paid the invoice beforehand, but it was in small print (I am 81 years old and my eyesight is not good). But I immediately complained when I saw it printed, and they haven't even responded, after sending them several emails about this. The least that should be done is to respond to a customer's complaint, and not to give the silent treatment, as it is not only a lack of education but also a contemptuous mockery. If they do this to me after three years of buying from them for between 600 or 700 euros each year, I don't think they will be minimally attentive to any customer who presents a complaint either.

Very good product. They met the shipping date

Good treatment, shipping on time and indicated quality of the product

Fast delivery and in good condition

Several purchases and everything correct

everything perfect

Good morning. I was blocked by the fact that I couldn't track the order as neither the reference nor the number were accepted. But I received an email the very morning of the reception.

Very good

Everything perfect. Super recommendable

I ordered a shoulder, it arrived a couple of days later than they told me. Once at home, when I touched it, I found it very soft, I weighed it (with the paper and the cover) and it weighs 3.5 kg, if I remove the cover and paper it loses at least 300 grams. On the website, they said it was between 3.5 kg and 4 kg and it weighs 3.200.... I sent them emails and they don't respond, I call them and they don't answer... In summary, misleading advertising and terrible after-sales service. I hope that what remains of the shoulder, after removing the fat, is at least good....