Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1 and 4 stars

Reset filters
S
Sandra G.
Rating: 1 out of 5
following a purchase from 21/07/2025
This is the third order I have made and this one is very bad. I bought a black leg shoulder and in proportion it turned out to be more expensive than buying loose packs. Last time I buy here.
Translated reviews
M
Manuel P.
Rating: 4 out of 5
following a purchase from 17/07/2025
Everything is okay, a little delayed
Translated reviews
F
Francisco Alonso M.
Rating: 4 out of 5
following a purchase from 11/07/2025
I have complaints about the transport
Translated reviews
M
Miguel Angel G.
Rating: 4 out of 5
following a purchase from 25/07/2025
Throughout the year I buy hams and everything is very good but in summer they should reinforce the staff because the sliced shipments take a long time to arrive
Translated reviews
J
Jose F. H.
Rating: 4 out of 5
following a purchase from 22/07/2025
Good treatment and good service, as always.
Translated reviews
M
Manuel R.
Rating: 4 out of 5
following a purchase from 12/07/2025
The ham is good although not very cured
Translated reviews
P
Paula S.
Rating: 4 out of 5
following a purchase from 23/07/2025
I have tried better shoulders, but everything was very fast and efficient
Translated reviews
G
Gloria N.
Rating: 1 out of 5
following a purchase from 21/07/2025
I bought a ham from you and it did not meet the characteristics I requested at all, I will not buy from you again, you have disappointed me.
Translated reviews
E
Eider R.
Rating: 1 out of 5
following a purchase from 11/07/2025
I made two orders of the same product in the last months, Iberian acorn ham boneless, the first was great, a very good product but the second was nothing like it and I let the seller know who limited himself to replying that the product is the same but that sometimes this happens and it does not turn out well. So now I don't want to risk it again and it's a shame because as I have already mentioned, the first one they sent me was delicious.
Translated reviews
L
Luis P.
Rating: 1 out of 5
following a purchase from 09/06/2025
This last shoulder that we started a few days ago has nothing to do with the previous one Semba serrano ham.
Translated reviews
J
Joaquin I.
Rating: 1 out of 5
following a purchase from 19/07/2025
Excessively cured and dry ham.
Translated reviews
A
Alaitz U.
Rating: 4 out of 5
following a purchase from 17/07/2025
Very good quality
Translated reviews
M
Manuel D.
Rating: 1 out of 5
following a purchase from 21/07/2025
It is laughable how small the shoulder is, it doesn't even weigh 3 kilos.
Translated reviews
F
Faustino D.
Rating: 1 out of 5
following a purchase from 17/07/2025
The ham is not Iberian from acorn. No hams that are not Iberian enter my house and this one does not measure up. It is a normal serrano ham, nothing more.
Translated reviews
R
Roberto M.
Rating: 1 out of 5
following a purchase from 25/06/2025
I ordered 6 items and have only received 4. I have claimed and have not received a response.
Translated reviews
J
Juan Jose S.
Rating: 4 out of 5
following a purchase from 14/07/2025
Everything is fine, quality and good price but a bit too dry
Translated reviews
A
Arturo L.
Rating: 4 out of 5
following a purchase from 27/06/2025
Good quality price
Translated reviews
L
Laura D.
Rating: 4 out of 5
following a purchase from 22/06/2025
The ham is very good. But in the offer it said that a gift piece would come and it didn't. I called by phone but they never answer, I sent an email and they solved it for me.
Translated reviews
M
María Victoria G.
Rating: 4 out of 5
following a purchase from 09/07/2025
The last shoulder I bought was excellent. Well, actually every time I have bought, it has gone very well. I mention it to acquaintances as if I were getting a commission.
Translated reviews
F
Felisa V.
Rating: 4 out of 5
following a purchase from 02/07/2025
Everything is very good
Translated reviews
L
Luis B.
Rating: 1 out of 5
following a purchase from 11/07/2025
The shoulder, as I mentioned in the email on Friday when I unwrapped it, is all fat. You don't even need to cut it to realize that it is not in good condition.
Translated reviews
M
Montserrat R.
Rating: 4 out of 5
following a purchase from 08/07/2025
The perfect shipment and the product is very good
Translated reviews
V
Vanesa F.
Rating: 4 out of 5
following a purchase from 08/07/2025
One more year of curing would have been very good.
Translated reviews
S
Susana E.
Rating: 4 out of 5
following a purchase from 02/07/2025
The ham from Teruel usually has less salt
Translated reviews
M
Mª Del Pilar P.
Rating: 4 out of 5
following a purchase from 05/07/2025
It arrived early and well packaged, we found it salty in taste.
Translated reviews
I
Ignacio C.
Rating: 1 out of 5
following a purchase from 03/07/2025
It is not of the expected quality, a normal ham, not 100% Iberian.
Translated reviews
S
Silvia L.
Rating: 1 out of 5
following a purchase from 28/06/2025
I never received it, and the agency said they notified me, but that never happened.
Translated reviews
J
Jose Manuel V.
Rating: 1 out of 5
following a purchase from 27/06/2025
Good product, terrible management by the transport agency. It took 11 days to arrive.
Translated reviews
J
José I.
Rating: 4 out of 5
following a purchase from 30/06/2025
Phenomenal, fast service and it meets expectations.
Translated reviews
C
Cristina L.
Rating: 1 out of 5
following a purchase from 30/06/2025
I paid for 50% Iberian acorn ham and received a reserve ham. I am claiming and requesting a refund, and no one is responding to me.
Translated reviews
D
Diana A.
Rating: 1 out of 5
following a purchase from 30/06/2025
The ham is very soft, very little cured.
Translated reviews
J
Jose Luis A.
Rating: 4 out of 5
following a purchase from 27/06/2025
Very good
Translated reviews
E
Eduardo I.
Rating: 4 out of 5
following a purchase from 27/06/2025
Ham with good flavor, low weight, and well cured. Generally correct with what is advertised.
Translated reviews
I
Ivan Jorge S.
Rating: 1 out of 5
following a purchase from 25/06/2025
I will not buy more.
Translated reviews
M
Manuel F.
Rating: 4 out of 5
following a purchase from 11/06/2025
Very happy with my purchase
Translated reviews
E
Elena S.
Rating: 1 out of 5
following a purchase from 23/06/2025
I have bought many times, but this last time the ham is unmanageable. Dry and hard, it can't even be cut.
Translated reviews
C
Cecilio L.
Rating: 1 out of 5
following a purchase from 26/06/2025
Shoulder in bad condition, raw meat and rotten parts. They do not respond to messages.
Translated reviews
D
Daniel M.
Rating: 1 out of 5
following a purchase from 25/06/2025
It takes 1 week to arrive.
Translated reviews
D
Dolores S.
Rating: 4 out of 5
following a purchase from 23/06/2025
What I expected, I will order again
Translated reviews
J
Juan N.
Rating: 4 out of 5
following a purchase from 17/06/2025
The ham is of good quality, it arrived relatively quickly for being sliced.
Translated reviews