Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1 and 4 stars

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G
Gerard P.
Rating: 4 out of 5
following a purchase from 17/06/2025
I received the package in perfect condition and in accordance with my order. I have not yet tasted the products. I am surprised that the black label is not on the packages of '100% Iberico bellota palette'. The package was delivered during a heatwave and as a result, the packages were a bit oily. Let's hope this does not affect the quality of the hams and palets.
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María Isabel A.
Rating: 4 out of 5
following a purchase from 17/06/2025
Very fast service, I ordered it and it arrived in 2 days. Perfect curing [I asked for it to be this way as it was for a cutting course] Maybe a bit too salty
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Jose Antonio M.
Rating: 1 out of 5
following a purchase from 05/06/2025
I have bought several hams and shoulders, and this is by far the worst. It has no flavor. Disappointed.
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Mariano C.
Rating: 1 out of 5
following a purchase from 12/06/2025
The product arrived defective; we had to throw it away since it spent more than two weeks in a van saying they were delivering it and that we were not home, but unfortunately, there is always someone at home because my mother cannot leave the house. So with this heat and a delivery company that unfortunately is the worst in the city, two factors combined have made us throw 75 euros in the trash. You probably have a great product, but with such poor management as the one you hired for delivery, I don't think a product will ever arrive in optimal conditions.
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Edmundo P.
Rating: 1 out of 5
following a purchase from 11/06/2025
I ordered a sliced ham by machine and received very few packs of ham... the box looked tampered with, showing the packs, and inside was a bottle of sparkling wine and a piece of Iberian chorizo and part of the bones of a ham... totally disappointed with my order.
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Félix T.
Rating: 4 out of 5
following a purchase from 16/06/2025
The order was all good, good quality
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Fernando G.
Rating: 1 out of 5
following a purchase from 18/06/2025
Very good quality.
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Begoña M.
Rating: 1 out of 5
following a purchase from 16/06/2025
The ham I bought is super salty; I am a regular customer, and the truth is that I am quite angry.
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Josep M.
Rating: 1 out of 5
following a purchase from 11/06/2025
The piece received does not correspond to the 'expectations' generated in the advertising.
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Vicente S.
Rating: 1 out of 5
following a purchase from 14/06/2025
Of the 3 nougats I ordered, I received 2 that I didn't order :( I ordered 2 of the soft one and one of chocolate, and I only received the chocolate and 2 of the hard one.
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David P.
Rating: 1 out of 5
following a purchase from 13/06/2025
The shipment has been going around for 5 days without refrigeration, or I would have to go pick it up 25 km from my address.
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Manuel Jose L.
Rating: 1 out of 5
following a purchase from 12/06/2025
It has no flavor.
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Josefa M.
Rating: 1 out of 5
following a purchase from 03/06/2025
It seems as if the shoulder is raw.
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Miguel Angel C.
Rating: 1 out of 5
following a purchase from 10/06/2025
The ham came raw with a taste like the worst hams, far from the Iberians they advertise; it cannot be eaten. I feel cheated; I will not buy more and certainly do not recommend it.
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Jordi S.
Rating: 4 out of 5
following a purchase from 08/06/2025
The whole ordering and delivery process has been simple, fast, and without problems, as always. However, the first packet we tried, of a product we have bought on other occasions, was quite saltier than usual, ...we'll see how the other packets are. For this reason, we do not give the maximum rating this time.
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Jose Manuel G.
Rating: 4 out of 5
following a purchase from 11/06/2025
Everything is fine regarding the quality and price ratio.
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Francisco I.
Rating: 1 out of 5
following a purchase from 06/06/2025
Order placed on the 6th, and we are on the 18th, and it still hasn't arrived. I paid for refrigerated shipping in 24/48, and nothing. It has been throwing money away. On the other hand, they do not respond to emails or provide information. Change supplier for next time.
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Raul R.
Rating: 4 out of 5
following a purchase from 08/06/2025
Although it was minimum curing 30, I find it somewhat fresh
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Manuel G.
Rating: 1 out of 5
following a purchase from 01/06/2025
The order took 10 days to arrive, and the product did not turn out to be what was expected. The packages did not have labels for packaging and expiration dates; the ham inside looked plastic, and the only thing 100% acorn was the black label that accompanied the bones, dry, very dry, which made me think it had not been sliced that same week, nor even the previous one. The price was not cheap. Very bad experience, not to recommend Jamón y Paletilla del Vendrell (Tarragona). Better to buy directly.
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Lorena M.
Rating: 1 out of 5
following a purchase from 19/05/2025
I find it a VERY ordinary ham for what I paid.
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Laurent B.
Rating: 1 out of 5
following a purchase from 09/05/2025
Hello Ham without flavor, totally tasteless Just useless ...
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Almudena A.
Rating: 4 out of 5
following a purchase from 27/05/2025
Fast delivery and good ham
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Antonio O.
Rating: 1 out of 5
following a purchase from 30/05/2025
I have already sent you 2 emails saying that the ham tastes bad because it came in a delivery van without refrigeration in the middle of June, and therefore, it broke the cold chain.
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Fernando T.
Rating: 1 out of 5
following a purchase from 01/06/2025
Absolutely dry ham
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J. José Á.
Rating: 4 out of 5
following a purchase from 22/05/2025
I have bought several hams, most of them from Benito and they are usually very good. The one before this last one was delicious. The last one, smaller than usual because there were no medium ones, turned out to be a bit dry and, being drier, somewhat salty as well.
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Antonio T.
Rating: 4 out of 5
following a purchase from 31/05/2025
Super fast shipping, not so much offer
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Angel Maria S.
Rating: 4 out of 5
following a purchase from 22/05/2025
Correct, good quality of the product, if they improve the speed of shipping they will be 5 stars
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Jose Maria P.
Rating: 1 out of 5
following a purchase from 25/05/2025
Meets expectations
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Blas C.
Rating: 4 out of 5
following a purchase from 27/05/2025
Very good
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Lafaete P.
Rating: 1 out of 5
following a purchase from 26/05/2025
Misleading advertising, the order has nothing to do with the photo, I received a half ham that looked more like serrano ham than iberian, it's a shame I don't have options to upload photos to compare the internet photo with the photo of the order I received.
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José Antonio M.
Rating: 4 out of 5
following a purchase from 25/05/2025
Good quality of the product and speed
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Juan V.
Rating: 1 out of 5
following a purchase from 25/05/2025
Too much bacon, excessive
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Jose S.
Rating: 4 out of 5
following a purchase from 19/05/2025
Very good appearance and smell, so far we have only opened 1 package, presentation OK.
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Alvaro B.
Rating: 1 out of 5
following a purchase from 21/05/2025
I ordered a Benito shoulder but they sent a Desire Iberian shoulder!
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Luis S.
Rating: 4 out of 5
following a purchase from 23/05/2025
This is the third purchase I make and as always, this time ham, it is very good
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Francisco C.
Rating: 4 out of 5
following a purchase from 21/05/2025
Good, but not as good as they say, there is ham that is not Iberian that is tastier, but well it is fine
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Nieves C.
Rating: 1 out of 5
following a purchase from 15/05/2025
Just to say that it is very salty. The shoulder and the iberian ham should always be just right in salt but not too salty and this shoulder is very salty. The purchase did not go well.
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Juan Antonio F.
Rating: 1 out of 5
following a purchase from 18/05/2025
they do not answer the phone. they cannot be located
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Fanny M.
Rating: 1 out of 5
following a purchase from 02/04/2025
It went bad and they do not respond, I have called, left a voicemail, written and nothing...
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Adrian A.
Rating: 4 out of 5
following a purchase from 16/05/2025
The Paleta is very good. The Lomo is not worth much, to be honest
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