Customer reviews of JamónyPaletilla

I ordered it boneless and I didn't know they would give it to me like a book that I can't slice. Besides, I find it salty.

Nefasta doesn't know how to claim by email or phone, they sell the product and you just manage on your own.

Very good shoulder in taste. Very pleasant color and creamy texture. Recommendable It has been the "field" variety

I have successfully purchased several times. This time, very poorly cut, too thick the cut and not well polished before cutting, so it is full of tendons and bark.. Very bad.

Due to a problem with the transport company, the product has not arrived. It has been a horrible and unpleasant experience dealing with the transport company, GLS. I request that you proceed with the return of the purchase as soon as possible.

Everything has been very correct and punctual.

I did not like it.

The net yield of the slicing suspiciously low in relation to the weight of the piece.

Quality of the "black label" ham is terrible.

None of the hams I ordered were worth it, one was very raw and the other super cured, able to claim and make a return and nothing, in the end two gifts I made to look bad but that's it, one and no more...

I wrote an email that has not been answered. In it, I explained that I have purchased several times and everything was fine, except this time, that I bought a ham along with a Sánchez Romero Carvajal loin, and the loin had to go to the trash. It was inedible, dry, hard, with a strange taste. A lot of disappointment, it was a Christmas gift.

Quite good ham with good flavor

They sent me a ham instead of a jamón, now let's see if they give me a solution, I don't understand.....

Good product, and fast shipping. It's a shame that something so essential for this type of thing, like being able to select the shipping to a friend, failed... Even trying to contact by phone and email... in the end, my order arrived to me and I had to resend it again.

The quality is great, very well packaged and regarding the delivery, one must think that these are days of heavy traffic. An 8 out of 10.

I am still waiting, the transport company tells me it has been delivered. Nothing has arrived here. The ID that the transport company indicates for who picks up the package is not mine.

Terrible service, the order did not arrive and it is impossible to contact you, we tried by phone and by email, no response, unacceptable, I was left without the product and without my money. I do not recommend it. Worse than the worst.

The discount that appeared on the website has not been applied.

I received a ham of lesser weight than what I paid for. They told me they would refund the difference, I am still waiting after 1 and a half months and they do not respond to emails, voice messages, or calls. Last time I buy.

No news about my order, no response from your side, it is useless.

The ham I purchased was mostly fatty. In addition to sending an email and not responding.

I ordered two Iberian hams and two cular sausages and only the two hams arrived, you can call and send emails and they do not respond to either, I consider the money lost, it is a shame.

I still have not received the order and it is impossible to communicate with the company.

Good delivery. It was a gift for my son and satisfaction with the product.

The post-delivery service is not good. I placed an order that included a cheese wedge, olives, and sausage and it did not arrive. I sent an email and have no response and left a message by phone and have not received a response. The product is okay, but I insist, customer service is a 0.

Good quality/price ratio

They send me a ham with a weight half a kilo less than the minimum, they respond that they will make a partial refund, and I am still waiting for them to reply.

I understand that the ham, for the price, is what it is, but I expected much more, honestly. Either there are fake reviews or I don't know... Taste meh, very raw and on top of that it was like eaten from the inside. There was a rotten area in the middle. We had to keep cleaning, I don't know what it was but it was like an ugly area. I don't have much experience with hams but in all the years (1 per Christmas) I had never had one like this!!! Never to repeat!!!

It has just started. So far so good

I have tried to make a return and I am still waiting for confirmation, the product came in bad condition.

Very good

Good quality and fast delivery

All fat.

Received correctly, and an extraordinary ham, shoulder of 6.5 Kg of five jotas, very good

I bought a Don Benito Black Label ham, and it is not cured. It is semi-raw meat. Impossible to cut with the ham knife. A disaster.

The product does not correspond to what was advertised, nor with the image of the packaging.

I have already sent an email with photos of the product in bad condition, I hope for a quick response.

The ham is very good, but the shipping took longer than indicated on the website. I had to send several messages to get them to send it.

I am still waiting for 2 batches, and 1 raw ham and others tender. THEY HAVE NOT FULFILLED WHAT THEY PROMISED ME.

I placed an order on the site worth over 270 euros, including: 6 IBÉRICO CHORIZO, 4 SAUSAGES, 1 PABEIBMO Acorn-fed 100% Ibérico MONTESANO Extremadura Pura Pata Negra, and 20 bags of Black Label BENITO Sliced Ham 100gr. Unfortunately, the package I received is incomplete: the product "Black Label BENITO Sliced Ham 100gr", which should have contained 20 bags, contains only one bag. What is even more frustrating is that the product "PABEIBMO Acorn-fed 100% Ibérico MONTESANO Extremadura Pura Pata Negra" also has issues: The sealed packaging is damaged. Most importantly, I received a ham with a green label, while I had ordered the one with a black label. I tried to contact the site to resolve these issues, but I received no response from them. I don't know how to resolve this situation. This is not just a stock shortage issue, it's a case of substitution with a lower quality product. Shopping on this site, without any response or guarantee, is a disappointing experience. I am a big fan of Spanish gastronomy, but with such an irresponsible attitude towards orders and customers, I do not recommend anyone to shop on this site.