Customer reviews of JamónyPaletilla

It was good

Correct

Quite satisfied

Good afternoon: Regarding the order of the reference and for your information, I would like to make the following clarifications: 1.- The company Nacex informed me that the order would be delivered on 08.07.2026, before 20:00 hours. 2.- The ham was delivered on 09.07.2026 at 18:00 hours, which forced me to stay at home all day on the 8th and 9th until the indicated time. However, the worst part is not this, but what I indicate in the next point. 3.- I imagine that the ham remained in the truck for about 48 hours. Probably exposed to the elements and with the current temperatures. Result: upon receiving the box, just by touch, an abnormal temperature was perceived in any package. The result is that the ham arrived melted and

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Very dissatisfied with the purchase made.

The ham is good, in line with the quality of a cebo ham. Although it is indicated when placing the order, 10 days until delivery seems too much. They could try to improve this aspect.

Everything is OK. Correct shipment and in accordance with what was previously announced. The ham should have more fat and is a bit salty

Ham good, cheese leaves something to be desired truffle without flavor

serious seller efficiency, I recommend, meets my expectations

Well, it's not what I expected, the ad says 30 months of curing and the ham is very tender.

In my order, there were three sections, A). Sliced paletilla, very bad, totally salty. B) two spicy sobrasadas, I only received one. C). Ham and paletilla petals, they will be delicious. D) the weights of the envelopes, none has its purchased weight, the heaviest weighs just 100 grams including the packaging and the cardboard which weigh 25 grams. I am not satisfied with anything. You are not serious. Luis F. Peña Rodríguez.

Very good ham. Thank you

Very formal seller and everything correct. Ease of purchase and quick order delivery and good presentation.

Good service

The ham is very good, I have nothing to complain about, but the transport agency GLS, when bringing it later, delivered the ham almost melted, the bag it came in had 4 fingers of melted fat due to the heat, the ham looked like plasticine, we had to put it in front of the air conditioning, and I repeat, the ham is good, but it did not arrive in the best conditions, we know that heat is not good, but if they do not keep it in a cool and dry place at the transport agency, then these things happen. I only ask that if I order again, please do not send with the same agency, regards.

I am happy with the order except for the packaging. I live in Germany and the shipping takes longer than normal and I understand that but I expected a packaging more prepared to withstand the heat.

Items were missing in my order, I wrote and after a week I still haven't received a response. I wrote again yesterday, let's see if they answer me.

Very raw.

With Joselito you can't go wrong

They didn't answer the phone or the email.

Very salty paletilla.

I feel scammed, I ordered half a cheese and only received one wedge, they don't answer the phone and don't respond to the email, I do not recommend it at all.

Good.

Received, but the package was outside at a very high temperature, I don't know for how long. Even though we were at home, the carrier did not notify us. I like the ham but the dispatch should be faster and more controlled. Another thing: in the past I bought the same ham in slices, but with small packages, I think of 50-60 grams. These packages are too large for the refrigerator and also for consuming just one or two bites.

I was debited and never received a package. I have no news of the order since the payment was accepted.

The shoulder was very good, but the order took longer than expected and the weight was less than requested (and this is the second or third time this has happened). However, they refunded me from one day to the next.

Good flavor and good presentation

The merchandise arrived in good condition, the delivery was delayed, the GLS company took time to deliver it and it was impossible to communicate with them, one day, they send me a message and a phone number, I call and they tell me they have my order, they treat me poorly, they say they don't have my address (how can they arrange a delivery with you without having a shipping address?), I give them details and signals of my address, and they tell me they will send it the next day, I ask the time, since I have been unable to go out for several days, they answer reluctantly that it is from 9 to 19, I ask if they can approximate the time, they answer from 9 to 19, it arrived the next day at 19:00. The problem is not with you, it is with GLS, it is impossible to communicate with them, I wanted to go pick up the order myself, but they didn't give me the address. Last summer, an order from Italy of cheeses and pan dulce took 35 days, the cheeses arrived rotten, everything went to waste, the delivery person tells me not to insist that they have no order, I replied then what is coming?, he stays thinking and tells me, it must be an order I have in the truck for a month, everything went to waste, when I order ham and shoulder, it comes Nacex, then GLS comes, I don't want to receive anything from this company.

Everything is correct

Everything perfect, thank you

Delivery was late even after contacting them the day after the order, no response from them for a week and as a result the package arrived late and after the weekend when I needed it, total lack of professionalism

The shipment was perfect, I just started the shoulder and so far it seems to meet expectations, good flavor and juicy, in fact this is the third one I buy from them and this one seems to be the best so far, I don't give them 5 stars because what I don't like about this company is the phone service, in fact they don't always answer, the answering machine always picks up.

Reasonably fast shipping and well packaged

The ham received weighs 2.7 kg while the invoice states 5.5 kg, find the error. I am waiting for a response that is taking a long time..

GOOD FLAVOR BUT A BIT HARD.-

It's quite good, although a bit salty.

Good shoulder!

Everything is very good, in shipping, the speed, the general appearance of the piece, but the ham has come out a bit salty. But I repeat that overall very good.

Hello, it seems to me that this is exactly the same as the one I usually buy at "https://directos.eu/fr/soubressade-piquante-a-tartiner". It is more expensive per kg, but since I don't pay shipping fees, it comes to the same price as yours. What bothered me about directos.eu is the plastic wrap! I thought I would find it in "natural casing" with you, which is what is marked on the soubressades. But no, the casing is plastic. In taste and texture, it's the same, I think it comes from the same place. Best regards.