Customer reviews of JamónyPaletilla

You have sent me for the second time a product that was not requested.

The order arrived a bit late because they forgot, but with a call it was resolved quickly, the product is quite good.

Quality

Ordered on June 16 and arrived on July 2. Calls on several occasions without obtaining a solution, with errors on two occasions regarding the customer account, not receiving an email of departure or from the transport company and also without providing any type of compensation to the customer for the poor service, customer service is null.

Uncured serrano shoulder and totally tasteless, and they are not able to solve the problem, what a scam...

TASTES ABSOLUTELY NOTHING, NOT EVEN GOOD FOR STEWING.

Very satisfied with the product but, once again (this is the second time), a big scare with the delivery. When tracking online, my order appeared as delivered. When I complained to UPS, they confirmed that the order was delivered to an individual, at an address in Germany. I thought I had paid for some acorn-fed ham to a German gentleman! And there was no remedy since UPS told me they delivered where the label indicated and, to top it off, it was a holiday in Andalusia so it was impossible to claim from the sender! A huge scare!!! After 30 minutes, my order was delivered. Conclusion, the email with the tracking number for shipments is useless. I will buy again because the product is excellent but knowing that I will never be calm until the package is in my house.

Very good ham. Too bad the plastic bag is included in the weight.

Everything is fine.

I received the order correctly, and I have tried it, being to my liking.

The order was received with a bit more delay due to having to restock the offered Iberian loin. The ham is vacuum packed and I am not used to seeing this type of product in this format, I hope the result is satisfactory.

Salty

It was salty, few fat infiltrations and dry, I will not buy it again.

The center of the ham is a bit soft (I expected it to be more cured)

I have not received my order after 3 weeks.

Hello good morning I am not happy since I had to go pick up the ham package from the transport company and also I did not have the option to pay by card.

Fast and efficient, very good product, although prices have gone up a bit, in this case the Boffard Cheese.

Good ham and good flavor and oily.

The weight of the shoulder is less than what I paid. It weighed 4.3 kg and the purchase was from 4.50 to 5.00 kg

Very disappointed with this ham that had more than 60% fat!!! I have to sell at a loss :-((

Fresh products cannot be paired like that since when they arrive in the heat they are not in good condition

Good product, I will repeat.

This is the second order I have bought the same as the first and this ham is not as good, it is more raw.

Very good, everything correct.

I bought a boneless shoulder 5 jotas, the taste and texture have nothing to do with the authentic taste of a real 5 jotas, hence the price, I found it economical, but cheap is expensive when there is no quality in the product

Delivered very quickly for my taste too cured but good.

The shoulder I ordered sliced was not all from the same piece and I asked for a sliced shoulder not loose packets

Shipping and product quality.

Very good price-quality ratio, fast delivery.

I did not like the ham they sent me salty and poorly cured

Hello, this last ham I bought is not very good, it is not tasty, I know it is a cheaper ham, but I have bought others at this price and less, much better. Thank you

Effectiveness, speed in delivery and good products.

The ham is very good. But the gifts are not up to par.

VERY GOOD OVERALL

I am not satisfied at all. They delivered 500-600 gr less than I ordered, they agree to refund the difference but so far nothing has moved. No refund. I am making a second refund request. They take customers for fools. I do not recommend them at all.

Excellent products at adjusted prices.

The bones of the ham were not vacuum packed and arrived with ants in the shipping box.

Good but the product is not the same as the previous one, the other order was better, the sausage thank you.

The order arrived quickly.

The flavor is good but maybe it is too tender. It lacks a point of maturation.