Customer reviews of JamónyPaletilla

I received the order in poor condition, one item was a tub of cracklings without a seal and the cracklings had a kind of layer of mold, if a person with poor eyesight or blind received it, they would surely get intoxicated at the very least. Just that.

I am missing half a ham, I only received 14 envelopes, 6 rancid bones, and a bag of cubes. I have already made a complaint by email, they tell me to return the order and that's it. What a shame. They sell you the idea that they cut a shoulder for you, but in reality, they give you some already cut envelopes, some bones that are over a month old, and a little bag of cubes.

For now, I have started the first cuts, it has a lot of fat, I have lost a large amount of product until reaching the meat, from here the flavor is good, but I have the feeling that the waste is exaggerated.

Shoulder in poor condition, with many hard white parts in the middle of the meat, they respond that it is normal due to the curing of the shoulder, as I told them, one thing is to have a few and another is to have so many that when you want to eat it, they are as hard as small stones that can even be removed with the tip of a knife, it is impossible to eat the ham, it is like chewing sand, they tell me they won't change it, I advise not to buy from this store, I have bought shoulders before on other websites and have never had a problem, everyone is good for selling, but then they have to be there for the problems and they slip away, and I am throwing the shoulder in the trash

Good ham. Ideal curing and salt point. Recommendable.

Hello, the shoulder that arrived is dry, hard, and salty, it was opened at an event and was not returned because it was bought just for that event, almost nothing was eaten from the shoulder. Best regards

It is very dry and has little infiltrated fat, the fat is very yellow, bad flavor

Fast service, well packaged, with very good flavor.

Fast shipping, thank you... Pending tasting.

Everything perfect, this is the second one I buy from them, the first one came sliced very thick and the kids didn't like it because it made balls, this second one, after mentioning it, came better, thinner and of better quality than the first, I will buy from them again. Thank you.

I am in the process of returning it since the ham has come out raw, uncured, difficult to cut, it seems overripe. For now, I am waiting for a solution

Ham with very good flavor, I just started it but for now the price quality is adjusted to its flavor.

The ham gives the impression that it has two months of curing

The more affordable products have moderate quality but correct and in line with the price.

Good

I didn't like the cold cuts, the loin was very dry

It's good but it can be improved.

It's hard for my taste but since it's a transition to one that is 100% Iberian and acorn-fed, I will settle for it.

The quality of the product is not as expected. The delivery was also slow, as they didn't have stock. On the other hand, customer service was a 10

Fast shipping, but product in bad condition

Perfect shipping, product expired...

Everything perfect

Very good. A little salty.

Good, maybe a bit hard, but quite good.

Although tasty, the shoulder has an excess of fat.

Shipped on time and excellent product.

Good,

Very good

Product matches what was offered.

Everything is fine, received quickly and the ham is good.

It arrived after I had to make a complaint on PayPal, they didn't resolve anything over the phone nor did they respond to emails. Total disappointment.

Good price quality.

I don't give zero (0) because they don't have a zero. The ordering and delivery service was good. The product, the ham, was very tough and I had to cook it in pieces in a pressure cooker. I don't give zero (0) because they don't have zero. The ordering and delivery service was good. The product, the ham, was very tough and I had to cook it in pieces in a pressure cooker. Never again!

The product was not the same quality as I bought before

Very good product

It's quite tasty.

Good flavor, not salty, prompt delivery.

Terrible, they sent me another product and didn't pay any attention to me

I ordered a grand reserve black gold shoulder and they brought me totally raw meat and uncured.. it can't be eaten. It's a shame that they serve products that are not cured for consumption. I am very disappointed with the service

good