Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1 and 4 stars

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A
Aurora A.
Rating: 1 out of 5
following a purchase from 30/10/2022
The delivery took much longer than they said, I contacted you, and still no one answered. The ham is dry and salty. This is the second time I bought from you, I will never do it again. I hope my comment helps to change something.
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Borja F.
Rating: 4 out of 5
following a purchase from 02/11/2022
Attention and problem resolution correct. Maybe a detail when there is a fault in the product would be good
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Ramón R.
Rating: 1 out of 5
following a purchase from 31/10/2022
I paid €20 for half a cheese of 1300 gr., which supposedly should weigh between 1400 and 1600 gr, let's say the average of 1500gr. it comes to €1.3333 for 100gr., so it should have cost me €17.33 instead of €20. Don't you think this is a scam?
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David D.
Rating: 1 out of 5
following a purchase from 29/10/2022
The products are fine but my last order was made on October 29 paying for express delivery 24/48h and it arrived on November 7.
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Minerva A.
Rating: 1 out of 5
following a purchase from 30/10/2022
Well, I have always bought here, but this last time the ham arrived and when I opened it there was a small beetle walking on the ham, I contacted them and they didn't even bother to reply... I won't order even one more.
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Mari Carmen S.
Rating: 4 out of 5
following a purchase from 23/10/2022
Good quality. I received a shoulder in bad condition and in less than 48h I had another new one
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M Montserrat B.
Rating: 4 out of 5
following a purchase from 26/10/2022
the shoulder is very good in flavor but too dry even though I asked that it not be dry above all
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Ángel T.
Rating: 1 out of 5
following a purchase from 27/10/2022
The ham is very very hard, my children can't even eat it.
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Alejandro V.
Rating: 4 out of 5
following a purchase from 25/10/2022
Very good quality price
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Jacinto M.
Rating: 4 out of 5
following a purchase from 20/10/2022
Very kind staff..Everything in order. I haven't tried the ham yet
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David H.
Rating: 4 out of 5
following a purchase from 22/10/2022
The time it took for the product was very correct, the product is not bad for its price, maybe I miss more curing time
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Nuno R.
Rating: 4 out of 5
following a purchase from 19/10/2022
Good quality
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Jaume C.
Rating: 4 out of 5
following a purchase from 24/10/2022
Everything correct
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Manuel D.
Rating: 4 out of 5
following a purchase from 24/10/2022
Very good, arrived well packaged, and on the day they told me
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Jaume B.
Rating: 4 out of 5
following a purchase from 07/10/2022
Fast delivery
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Pilar D.
Rating: 1 out of 5
following a purchase from 20/10/2022
Even though everything has gone great before, this time I didn't receive my order until two days later, despite having paid for more expensive shipping costs to arrive in 24 hours, as it was a very important commitment I had that day. I was left in a bad situation and also did not receive any apology from them.
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Rodrigo G.
Rating: 4 out of 5
following a purchase from 18/10/2022
Very good quality-price ratio. Tasty, fat well distributed and without excess bacon.
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Javier L.
Rating: 1 out of 5
following a purchase from 19/10/2022
I'm sorry to say that it is very very salty.
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Ana Isabel A.
Rating: 1 out of 5
following a purchase from 20/10/2022
The delivery was correct, but the ham is super salty.
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Julian B.
Rating: 4 out of 5
following a purchase from 14/10/2022
good quality price but a little salty
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Mirari U.
Rating: 4 out of 5
following a purchase from 17/10/2022
I can only say that the box arrived in good condition, and that the shipment was quick. I haven't tried the products yet.
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Francisco F.
Rating: 4 out of 5
following a purchase from 17/10/2022
Good quality, good service, but the weights are always adjusted to the minimum, it would be advisable to review that issue.
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Albano P.
Rating: 4 out of 5
following a purchase from 17/10/2022
a little dry.... the manufacturing date should appear.
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Rosa C.
Rating: 4 out of 5
following a purchase from 16/10/2022
The shoulder was in accordance with what was requested.
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Néstor R.
Rating: 1 out of 5
following a purchase from 08/10/2022
It is misleading, the product is advertised as from the black-footed pigs and it is nothing like that.
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João C.
Rating: 4 out of 5
following a purchase from 17/10/2022
Very good this palette
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Rafael G.
Rating: 1 out of 5
following a purchase from 16/10/2022
Average, I expected more.
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Maria Jose V.
Rating: 4 out of 5
following a purchase from 14/10/2022
Fast and efficient, although it arrived without protection from another packaging, coming directly in the ham box itself.
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Miguel G.
Rating: 4 out of 5
following a purchase from 14/10/2022
The truth is that this tablet is very good and very tasty. In a few months I will repeat.
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Diego S.
Rating: 4 out of 5
following a purchase from 04/10/2022
Good - Nice - Cheap
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Maria Isabel S.
Rating: 4 out of 5
following a purchase from 10/10/2022
I was surprised that instead of 20 packages, I only received 10. The quality is good.
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Esther M.
Rating: 1 out of 5
following a purchase from 13/10/2022
Salty hard wine.
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Luis P.
Rating: 4 out of 5
following a purchase from 13/10/2022
Everything went well.
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María Eugenia G.
Rating: 4 out of 5
following a purchase from 07/10/2022
The ham is of good quality and I am satisfied. But the delivery company is very deficient. First, they arrive at home without warning and there was no one, and then they tell me that I have to go to a fairly distant industrial area from my home to pick it up. I contacted jamonypaletilla and they resolved it immediately.
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Jose Luis S.
Rating: 4 out of 5
following a purchase from 08/10/2022
Good quality price
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Marisa A.
Rating: 4 out of 5
following a purchase from 07/10/2022
It has a very good quality-price ratio
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Albert F.
Rating: 4 out of 5
following a purchase from 10/10/2022
Price quality is very good and the delivery is very good
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Andres L.
Rating: 1 out of 5
following a purchase from 07/10/2022
A bit disappointed since the shoulder is quite dry and in some places rancid. What a shame.
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Luciana G.
Rating: 4 out of 5
following a purchase from 07/10/2022
Fast and simple. Thank you.
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Jesus B.
Rating: 1 out of 5
following a purchase from 07/10/2022
the ham received is bad, I wanted to return it.
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