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I
Rating: 4 out of 5
Satisfied
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Customer reviews of JamónyPaletilla
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
Summary of reviews
JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Reviews 1 and 4 stars
Reset filtersL
Rating: 1 out of 5
Shoulder in bad condition and shameful service.
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C
Rating: 4 out of 5
It's tasty. But too soft
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M
Rating: 1 out of 5
The first order was perfect 5 stars but this last one came very dry, very difficult to cut and loses a lot of flavor, I give it one star.
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S
Rating: 4 out of 5
very fast delivery, the shoulder has good flavor. I will buy again
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E
Rating: 4 out of 5
Excellent quality/price
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M
Rating: 4 out of 5
Good product and fast delivery
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E
Rating: 4 out of 5
GOOD PRICE/QUALITY RATIO
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J
Rating: 1 out of 5
I am waiting for a return and no one answers me.
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C
Rating: 4 out of 5
GOOD QUALITY, A LITTLE DELAYED
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D
Rating: 4 out of 5
Fast and correct.
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J
Rating: 4 out of 5
After a few orders we have made, we will continue doing it as long as the service and quality remain the same, congratulations
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F
Rating: 4 out of 5
Perfect,.
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A
Rating: 4 out of 5
I don't give five stars because they don't read the notes on the order. The product is excellent!
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A
Rating: 1 out of 5
I am a professional customer for several years and I am very disappointed with the response to the problem of 3 weeks delay on my orders. I lost several orders and customers without any commercial gesture! The 5 jotas received was too fresh to even cut it with a machine. Very, very disappointed!!!
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E
Rating: 1 out of 5
Very bad.
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I
Rating: 1 out of 5
The shipment never arrived. They notified me on December 14 that the shipment had been sent. Sending a message asking for the tracking number, no one answers me. On December 20, I received a message from NACEX that my shipment is in return status. I called NACEX the next day and they told me that the shipment had been in their warehouse since November 30 and they returned it. I understand that we are in Christmas and that the carriers are overwhelmed, however there should be more control by Jamón and Paletilla over their shipments.
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E
Rating: 1 out of 5
Bad.
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F
Rating: 1 out of 5
It is a ham that does not seem Iberian and less that the pigs have grazed. I feel deceived, it looks like serrano ham.
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G
Rating: 1 out of 5
The black hoof was in the photo when I received the order, they were normal, the cheese better the ham normality, disappointed.
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J
Rating: 4 out of 5
Good quality/price ratio. Spectacular gifts.
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J
Rating: 4 out of 5
I received the ham and ordered it DEBONED and packaged in four pieces when we started it was salty as hell
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J
Rating: 1 out of 5
The shoulder had no flavor. I regret the purchase.
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J
Rating: 1 out of 5
Bad, after making a complaint they offered the return of the products that did not arrive. I tried to contact by phone and after not succeeding I wrote again. The order was 4 products. And 3 arrived, one of them duplicated and two did not arrive. In the end, they have not responded to my complaint. I do not recommend this store.
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J
Rating: 4 out of 5
Everything is fine
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A
Rating: 4 out of 5
The order was for a gift and although I haven't approved it, I've been told that the ham was very good
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R
Rating: 4 out of 5
Good
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G
Rating: 4 out of 5
They sent me the wrong product, but with a call and two days of waiting, they changed it for the correct one.
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J
Rating: 1 out of 5
Poor quality product and "dry", a shoulder that cannot be eaten. They did not change the product but told me they would refund 20% but they didn't do that either. I do not recommend buying anything from this company, it is not reliable or serious.
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E
Rating: 4 out of 5
The shipping was fast and the ham has a good taste. Thank you
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A
Rating: 4 out of 5
Good products and fast shipping
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M
Rating: 1 out of 5
It is raw, very little cured.
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M
Rating: 1 out of 5
I had problems with a cheese. I wrote to them but they do not respond. I will not buy again.
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E
Rating: 4 out of 5
good price/quality relationship recommended
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G
Rating: 4 out of 5
It is delicious, only we found a lot of white fat
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S
Rating: 1 out of 5
The flavor of the shoulder is very good, but it is very dry on both sides.
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A
Rating: 4 out of 5
It's awesome
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J
Rating: 1 out of 5
The box arrived all broken and damaged, I sent an email notifying it and I am still waiting for a response. The Navidul four seasons ham is super salty, practically inedible, I will never buy again on this page, totally disappointed.
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J
Rating: 4 out of 5
Very good
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J
Rating: 1 out of 5
In this last order of two shoulders, one of 100% Iberian feed from Legado El Pozo, which was raw meat........ basically, and the other with a lot of fat, I am not very satisfied.
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