Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1 and 4 stars

Reset filters
A
Alberto G.
Rating: 4 out of 5
following a purchase from 18/12/2021
Good service and very good taste.
Translated reviews
J
Jose Luis R.
Rating: 1 out of 5
following a purchase from 04/12/2021
Disappointed, very hard I could not get a decent plate for Christmas Eve, and I had to buy it sliced in the store, I will not recommend you to anyone.
Translated reviews
R
Ramon P.
Rating: 4 out of 5
following a purchase from 11/12/2021
Always satisfied, I will buy again.
Translated reviews
M
Maria S.
Rating: 1 out of 5
following a purchase from 10/12/2021
It has been a disappointment. Until now those of us who had ordered, very well, but this last ham, dry, past its time, the fat rancid and it did not have a pleasant taste. This is not a melon, a ham can be guessed when it is past its time. There it is, no one can eat it.
Translated reviews
L
Luis V.
Rating: 4 out of 5
following a purchase from 14/12/2021
The shoulder was very good. It was as I expected. They sent it in 3 days. Very very fast. It's not a 5 because of the price, which is expensive.
Translated reviews
C
Carmelo T.
Rating: 4 out of 5
following a purchase from 15/12/2021
The shipping took a few more days than expected. The products have been very good. If it is at this price again, it is likely that I will repeat.
Translated reviews
V
Victorio M.
Rating: 1 out of 5
following a purchase from 17/12/2021
I bought several Benito selection author hams during the year 2021 and I have to say that this last one disappointed me a lot, I expected to have the same quality as in previous purchases but the truth is that I was disappointed.
Translated reviews
N
Neus E.
Rating: 4 out of 5
following a purchase from 21/11/2021
The shoulder is good, it has a good taste, but the packaging was bad, out of 14 packs, 5 had lost the vacuum
Translated reviews
J
Jesús G.
Rating: 4 out of 5
following a purchase from 10/11/2021
Very good quality price relationship
Translated reviews
A
Aniello D.
Rating: 4 out of 5
following a purchase from 26/11/2021
good shoulder and timely delivery
Translated reviews
J
Juan Jose C.
Rating: 4 out of 5
following a purchase from 14/12/2021
Spectacular flavor. Excessively cured
Translated reviews
C
Cristina V.
Rating: 4 out of 5
following a purchase from 14/12/2021
Very good quality
Translated reviews
D
David A.
Rating: 1 out of 5
following a purchase from 17/12/2021
I received my order on time but instead of receiving 100g ham envelopes they sent me 80g.
Translated reviews
C
Concepcion S.
Rating: 4 out of 5
following a purchase from 13/12/2021
Fast delivery, good quality price relationship
Translated reviews
J
Juan José Ú.
Rating: 4 out of 5
following a purchase from 16/12/2021
Very good and well weighed.
Translated reviews
J
Juan José S.
Rating: 4 out of 5
following a purchase from 10/12/2021
Good quality-price relationship and correct delivery in the indicated time.
Translated reviews
S
San Francisco Servicios P.
Rating: 1 out of 5
following a purchase from 13/12/2021
We gave two hams to clients, and since they are trusted people they told us that they are dry and not worth buying. Regards.
Translated reviews
F
Francisca R.
Rating: 1 out of 5
following a purchase from 14/12/2021
It came out very raw, can I return it?
Translated reviews
A
Antonio C.
Rating: 4 out of 5
following a purchase from 13/12/2021
Now shipping is charged and it says that from 50 euros it is free, they do not send the shipping tracking to the email, other than that everything is perfect.
Translated reviews
G
Giancarlo P.
Rating: 1 out of 5
following a purchase from 22/11/2021
I opened the "ham" on the day of arrival and noticed that the boneless ham was covered with a foul-smelling yellow substance, I sent them the photos and pointed out that it might be spoiled due to poor preservation, their response was: "We cannot know what substance you are referring to in your email nor what may have happened, what we guarantee is that it left our facilities in a completely correct and impeccable manner". And then nothing else. As a result, I removed a good part of the ham, inedible. In recent years I had made several purchases, but this is the last time. They are not reliable.
Translated reviews
J
Juan V.
Rating: 1 out of 5
following a purchase from 17/11/2021
I have never seen a ham with so much fat, I would say that 80% was fat, I sent photos proving what I say and they don't even bother to respond.... I am deleting my account, I will not buy here again, WHAT A SCAM.
Translated reviews
J
Juan Cristóbal F.
Rating: 4 out of 5
following a purchase from 03/12/2021
The website has errors when placing orders and making payments
Translated reviews
A
Antonio B.
Rating: 1 out of 5
following a purchase from 21/11/2021
Good morning, I did not receive the order and the customer service was terrible.
Translated reviews
L
Luis E.
Rating: 4 out of 5
following a purchase from 03/12/2021
Good shoulder, but not reaching the level of 20 years ago
Translated reviews
J
Joan F.
Rating: 1 out of 5
following a purchase from 28/11/2021
Excessively salty, I will claim it, it's unacceptable that a Joselito is delivered like this.
Translated reviews
B
Borja L.
Rating: 1 out of 5
following a purchase from 10/12/2021
Very dissatisfied with the product, I bought a 100% Iberian ham with the black tie, hence my purchase and the product arrived without the tie that certifies the quality of the products and who knows what type of ham you have supplied us.
Translated reviews
R
Ricardo Jose P.
Rating: 1 out of 5
following a purchase from 06/12/2021
It does not have the quality I expected, very dry and salty, for being a 5jotas ham the quality is poor. Also, I wanted to contact them by phone and there was no way. I will not buy on this website again.
Translated reviews
M
Manuel R.
Rating: 4 out of 5
following a purchase from 12/12/2021
I am at the beginning but it seems to be good
Translated reviews
J
Joaquín D.
Rating: 4 out of 5
following a purchase from 24/11/2021
Second time buying and it won't be the last if I can
Translated reviews
Á
Ángel G.
Rating: 4 out of 5
following a purchase from 11/12/2021
I thought it was 100% Iberian but it's from a white label, perhaps if the image shows the white label it wouldn't cause confusion.
Translated reviews
N
Natxo C.
Rating: 4 out of 5
following a purchase from 24/11/2021
good quality price ratio
Translated reviews
M
Miguel O.
Rating: 4 out of 5
following a purchase from 09/12/2021
The shoulder is fine, what I don't understand is how the website says shipping is free from 50€ and they charged me.
Translated reviews
A
Alex B.
Rating: 1 out of 5
following a purchase from 29/11/2021
The shipment arrived late and it was not the product purchased. Customer service response is null, in short, the service is regrettable.
Translated reviews
A
Albert R.
Rating: 1 out of 5
following a purchase from 02/12/2021
The ham did not turn out very good, however the ham did, a little dissatisfied with the ham.
Translated reviews
A
Aurelia S.
Rating: 1 out of 5
following a purchase from 29/11/2021
The ham is super salty and has no taste at all, I am very disappointed.
Translated reviews
J
Juan Jose T.
Rating: 4 out of 5
following a purchase from 09/12/2021
Fast delivery service and good quality products
Translated reviews
F
Felipe L.
Rating: 1 out of 5
following a purchase from 29/11/2021
I have not received the order since November 29, I feel like I am being scammed.
Translated reviews
J
Jesus M.
Rating: 4 out of 5
following a purchase from 04/12/2021
GOOD
Translated reviews
C
Carmen B.
Rating: 4 out of 5
following a purchase from 08/12/2021
Delivery on time and the product of very good quality.
Translated reviews
H
Hogar Muskiz F.
Rating: 4 out of 5
following a purchase from 04/12/2021
Good complete Christmas lots at a good price
Translated reviews