Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1 and 4 stars

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Encarnación S.
Rating: 4 out of 5
following a purchase from 26/05/2021
In this last batch I ordered, there was one product (jar of asparagus) in bad condition, I spoke by phone with Mr. Antonio, and we agreed that he would fix it and compensate in the next purchase. I accepted the solution and I am satisfied.
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Milagros D.
Rating: 1 out of 5
following a purchase from 20/05/2021
Total disappointment. It is dry and salty
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Mario Julio M.
Rating: 4 out of 5
following a purchase from 23/05/2021
THE DELIVERY SERVICE IS DEFICIENT, THE TRANSPORTER CALLED US TO TELL US THAT HE WOULD COME IN THE MORNING AND THAT WE SHOULD BE PENDING, AT 14:00 HS. I CALLED HIM TO KNOW WHAT WAS HAPPENING, AND HE TOLD ME THAT BEFORE 16:00 HS. HE WOULD BRING IT, AT 16:15 MINUTES I CALL HIM AGAIN AND HE TOLD ME THAT IF I DIDN'T LIKE IT, I SHOULD MAKE A COMPLAINT.
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Maria S.
Rating: 4 out of 5
following a purchase from 22/05/2021
Fast service. The ham is very good. We will repeat.
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Javier S.
Rating: 4 out of 5
following a purchase from 24/05/2021
I have no complaints, the service was correct.
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José Luis C.
Rating: 4 out of 5
following a purchase from 23/05/2021
Everything perfect, flavor and salt of the shoulder. Exquisite cheese and everything else. A bit dry the shoulder perhaps, but good in general terms.
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Ana G.
Rating: 1 out of 5
following a purchase from 20/05/2021
I bought a shoulder of acorn-fed between 5 and 5.5 kg and it weighs 4.2 kg. I think it's very bad!!!!
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Alfonso Javier S.
Rating: 4 out of 5
following a purchase from 20/05/2021
Good ham and cheese with character.
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Nicolás G.
Rating: 4 out of 5
following a purchase from 20/05/2021
Ham a little soft but exquisite in taste.
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Antonio P.
Rating: 1 out of 5
following a purchase from 20/05/2021
It has excessive fat. A lot of bacon needs to be removed. Not satisfied. I won't order again
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José María Ferreira M.
Rating: 4 out of 5
following a purchase from 17/05/2021
Balance of quality and price. Speed in delivery.
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José Manuel V.
Rating: 4 out of 5
following a purchase from 13/05/2021
Very good products. The delivery could be faster. TNT is very slow.
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Eladio P.
Rating: 4 out of 5
following a purchase from 19/05/2021
Everything is fine, fast shipping.
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Clemente T.
Rating: 1 out of 5
following a purchase from 19/05/2021
The shoulder is very salty, we are using it for stews
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Pablo A.
Rating: 4 out of 5
following a purchase from 18/05/2021
The quality-price ratio is unbeatable.
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María Victoria B.
Rating: 4 out of 5
following a purchase from 18/05/2021
It's great, I will buy more, the brand El Pozo never disappoints.
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Juan Antonio M.
Rating: 4 out of 5
following a purchase from 17/05/2021
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Enrique D.
Rating: 4 out of 5
following a purchase from 15/05/2021
I don't give it five stars because the shoulder is very tough, on the other hand, the cheese is delicious. The shipping was 48h, and the service was great.
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Benito S.
Rating: 4 out of 5
following a purchase from 16/05/2021
All good
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Francisco N.
Rating: 1 out of 5
following a purchase from 11/05/2021
Piece of ham, hard and dry.
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Juan R.
Rating: 4 out of 5
following a purchase from 12/05/2021
at its good curing point, with a bit more flavor it would be the perfect purchase
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Mª Jesus G.
Rating: 1 out of 5
following a purchase from 07/05/2021
I have ordered several times and I have noticed that the quality is dropping a lot
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Angelo R.
Rating: 1 out of 5
following a purchase from 12/05/2021
They do not respond to emails
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Michel C.
Rating: 4 out of 5
following a purchase from 10/05/2021
Delicious and really natural. The only problem was the delivery, received dripping and hot with 30°C and 4 days of transport... not very serious.
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José Luis A.
Rating: 4 out of 5
following a purchase from 11/05/2021
Happy regarding quality price, although there are some little things that need finishing. For those small details, 4 stars.
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Jose Juan G.
Rating: 4 out of 5
following a purchase from 10/05/2021
The ham is good but has a lot of rancid fat.
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Juan Miguel S.
Rating: 1 out of 5
following a purchase from 10/05/2021
I ordered a cured cheese canal and they sent me an old cheese, I asked for two espetec casings and they are as hard as rocks and I asked for sobrasada from black pig and it is sour. What do you want me to say, also in another previous order I ordered a field-fed ham and it was hard, they changed it and the one that came was also hard. It makes me think that they sell the products on sale because they are a bit past. Regards and I will not buy anymore.
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Joan R.
Rating: 1 out of 5
following a purchase from 10/05/2021
Very salty. I will not repeat
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Eric O.
Rating: 4 out of 5
following a purchase from 08/05/2021
Good price and fast shipping.. I will repeat!
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Ruben G.
Rating: 4 out of 5
following a purchase from 08/05/2021
Very fast, and good offer, but they didn't pay attention to my request to send me one of the hams sliced and packaged, even if it had a cost and a ham knife was missing.
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Jose W.
Rating: 4 out of 5
following a purchase from 06/05/2021
Amazing ham!!! That said.
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Ramón M.
Rating: 1 out of 5
following a purchase from 03/05/2021
Neither of the two hams meet minimum taste conditions.
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Felipe H.
Rating: 4 out of 5
following a purchase from 03/05/2021
The shoulder a bit dry, the loin exquisite, the cheese very good and the chorizo a bit hard.
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Miguel G.
Rating: 4 out of 5
following a purchase from 03/05/2021
Received correctly, waiting to start enjoying it.
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Fernando N.
Rating: 1 out of 5
following a purchase from 25/04/2021
hello very good afternoon within the last purchase and as a connoisseur of the meat sector I can only evaluate what it is. I bought a black label ham from Benito making me understand as an old field ham outside the norm I expected something much more expensive to be Dutch white pig and something strong Duroc in salt and at most 14 months of drying in a normal drying room very well blackened but totally white already hard at 4 pesetas I will not buy from them anymore because the price of 104 euros per piece is abusive since it is a ham of 60 euros total I started with 7 years cleaning pig farms and at 10 putting the salt putting them in the sink and throwing it into the drum putting the bags or casings as was done in the old days and hanging them in the drying room taking them out removing the casings at fourteen I was part of the slaughterhouse at 16 guts fat etc 18 years of sausages now after 50 years of work you have made me see that my life dedication to the trade has been of no use
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Fernando D.
Rating: 4 out of 5
following a purchase from 02/05/2021
Very good
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Oscar Q.
Rating: 1 out of 5
following a purchase from 02/05/2021
Scammers, products without optimal curing, in addition to very low quality.
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Manuel T.
Rating: 4 out of 5
following a purchase from 27/04/2021
everything correct, very well prepared and packaged., thank you
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Jordi R.
Rating: 4 out of 5
following a purchase from 28/04/2021
they fulfilled
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Tina M.
Rating: 4 out of 5
following a purchase from 26/04/2021
Fast service and the product is excellent
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