JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Disastrous. I ordered 10 packs of 100 Iberian cebo and opened 1 and it did not seem Iberian, it was clumping, I started another and it was the same. I called to complain and they told me the ham was fine. So the after-sales service is terrible.
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Montserrat R.
Rating: 1 out of 5
following a purchase from 08/11/2025
I placed an order more than a week ago and my shoulder is still going around Berlin, and I still have not received it. Maybe they should change their shipping company! Even though I gave them all my information, no one has contacted me. GSL also does not have a number to call, so I don't know what to do, just wait.
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Javier G.
Rating: 1 out of 5
following a purchase from 05/11/2025
Initially, the order was delayed in delivery and I had to keep calling to ask about the real status of the order and demand immediate shipping or cancellation. Then the ham arrived with worms inside the packaging (100% Iberian - D.O. Jabugo), after attaching images and videos of what happened through the means they indicated to me, my email with the evidence was overlooked and the resolution of the case was delayed... until I called, they could not find my email... After collecting and sending a new ham, for now, the quality leaves much to be desired. It is true that we started on the
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Alberto Javier S.
Rating: 4 out of 5
following a purchase from 05/11/2025
Happy with the speed in solving the problem of the first ham and the exchange of it. The new one is not what I expected, well nothing more
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Fran R.
Rating: 4 out of 5
following a purchase from 07/11/2025
I am waiting to try the shoulder, in any case I will give my opinion on the product when I properly complete this point
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Ana G.
Rating: 4 out of 5
following a purchase from 09/11/2025
All good
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Jesus F.
Rating: 1 out of 5
following a purchase from 02/11/2025
dry
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Jose Carlos M.
Rating: 1 out of 5
following a purchase from 31/10/2025
side and the salt point is excessive... we will see if the inside improves...
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Pablo G.
Rating: 4 out of 5
following a purchase from 29/10/2025
Good product and good price
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Miguel Angel S.
Rating: 1 out of 5
following a purchase from 03/11/2025
It is not bad in flavor, but very little curing, the meat is very soft like gum, and we started it on the hard side. I will not repeat the purchase on this page.
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Arturo M.
Rating: 4 out of 5
following a purchase from 27/10/2025
I did it by shipping and it took quite a while to arrive, I ordered it boneless and they didn't set the bones aside for a good stew. In price quality, the ham is good.....
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Jose A.
Rating: 4 out of 5
following a purchase from 28/10/2025
everything perfect
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Antonio R.
Rating: 4 out of 5
following a purchase from 28/10/2025
Good product
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Celia C.
Rating: 1 out of 5
following a purchase from 14/10/2025
It is a bad company with very poor customer service and irresponsible and bad quality.
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Jose Miguel R.
Rating: 4 out of 5
following a purchase from 30/10/2025
A little tender, but good flavor
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Josep F.
Rating: 1 out of 5
following a purchase from 03/11/2025
Unfortunately, I would not buy this ham again as it has turned out very raw.
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Corina H.
Rating: 1 out of 5
following a purchase from 31/10/2025
The ham purchased, which has been several, really does not arrive whole, it is ridiculous what they send you, I have never had such a bad buying experience and such little seriousness as a company not to respond to everything I say here.
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Jose Antonio M.
Rating: 1 out of 5
following a purchase from 30/10/2025
I did not receive my order more than a week ago.
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José Luis R.
Rating: 1 out of 5
following a purchase from 29/10/2025
The ham has nothing of 50% Iberian... it is an ordinary ham and look that I paid 160 euros for the pack. This time I am very disappointed with the purchase I made.
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Maria M.
Rating: 4 out of 5
following a purchase from 30/10/2025
Very good and good quality.
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Thierry M.
Rating: 1 out of 5
following a purchase from 22/10/2025
Order of a pack delivered without the cheese or the charcuterie announced in the offer.
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Eloisa G.
Rating: 1 out of 5
following a purchase from 28/10/2025
Extremely bad ham, hard, dry, not suitable for eating.
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Julio R.
Rating: 1 out of 5
following a purchase from 30/10/2025
They still have not responded to me about a ham that arrived in bad condition.
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Consuelo V.
Rating: 4 out of 5
following a purchase from 30/10/2025
Arrived on time and very well packaged. Very good taste, perfect in salt. The only thing that could be a little more cured.
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Manuel Angel T.
Rating: 1 out of 5
following a purchase from 20/10/2025
Does not meet the expectations created. I will not buy again.
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Marcelino M.
Rating: 4 out of 5
following a purchase from 21/10/2025
Good price quality ratio.
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Eduardo R.
Rating: 1 out of 5
following a purchase from 21/10/2025
It is not very cured, on the contrary, it gives me the feeling that it is a little soft.
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Santiago B.
Rating: 1 out of 5
following a purchase from 24/10/2025
I have ordered several times and everything has always been perfect, only once the product was not right but the return was quick and the replacement was too.
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Francisco M.
Rating: 4 out of 5
following a purchase from 16/10/2025
Delicious but in my opinion scarce.
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Juan T.
Rating: 1 out of 5
following a purchase from 27/10/2025
Too hard, well rather not hard, dry.
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Adrian M.
Rating: 1 out of 5
following a purchase from 18/10/2025
It came with a very thick cut of the shoulders and is hard to eat.
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Juan Alberto S.
Rating: 4 out of 5
following a purchase from 22/10/2025
Well in general lines. Too many out of stock products, as a point of improvement
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Ramon P.
Rating: 4 out of 5
following a purchase from 22/10/2025
Good quality at a correct price. I give it 4 stars for the disastrous shipping by GLS. In the end, I had to go pick it up at the center. They should consider changing transport companies (it's not the first time this has happened to me with GLS)
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Gloria K.
Rating: 4 out of 5
following a purchase from 21/10/2025
Good price, little meat and a bit dry. But for this price quality is good.
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Francisco Javier S.
Rating: 1 out of 5
following a purchase from 22/10/2025
The ham is very dry and the quality is very questionable... it seems like a Duroc ham instead of Iberian. Not satisfied at all.
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Julio P.
Rating: 4 out of 5
following a purchase from 22/10/2025
Good quality/price ratio. Slightly salty.
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Alvaro A.
Rating: 1 out of 5
following a purchase from 20/10/2025
This is the second order we made and the ham arrived completely different both in shape and in curing and flavor. Excessively soft ham and lacking in flavor, very little cured and we are still unable to eat it for that reason.
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Andrés P.
Rating: 1 out of 5
following a purchase from 21/10/2025
Very bad idea to buy a ham in this store. I wanted to try and change from where I always order, a big mistake that clearly will not happen again. The ham is salty and tender and they say it cannot be exchanged... the first time I hear that... my advice is not to buy here... they are the worst....
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Francisco Javier L.
Rating: 4 out of 5
following a purchase from 22/10/2025
it has a very good flavor
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Manuel F.
Rating: 1 out of 5
following a purchase from 19/10/2025
Good morning, from the pack I bought of 5 deboned shoulders, I have tried one so far and it came out dry and salty. I hope the others are luckier. Thank you.
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