JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Thank you very much for your excellent rating. We are glad to know that you are satisfied with the price and quality of our products. Your opinion is very valuable to us. We hope to see you again at JamónyPaletilla!
Best regards,
The JamónyPaletilla team.
J
Jaime B.
Rating: 5 out of 5
following a purchase from 03/12/2025
Perfect, fast shipping and good quality.
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Response from JamónyPaletilla
Dear Jaime,
We sincerely thank you for your excellent review. We are pleased to know that you are satisfied with the speed of the shipping and the quality of our products. Your satisfaction is our priority and we hope to see you again at JamónyPaletilla.
Best regards!
J
Jose Alberto G.
Rating: 1 out of 5
following a purchase from 05/11/2025
Well, very dry, too salty, not even good for cooking. It seems we got the bad luck.
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Response from JamónyPaletilla
Hello Jose Alberto,
We sincerely appreciate your opinion. We regret that your experience did not meet your expectations. Your comment is very valuable to us and will help us improve in the future.
We are at your disposal.
Sincerely,
The Jamón y Paletilla team
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Luis C.
Rating: 1 out of 5
following a purchase from 15/12/2025
Very salty shoulder, I called to return it and they told me it was not possible
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Response from JamónyPaletilla
Hello Luis,
We regret that your experience with the shoulder was not satisfactory. Your opinion is very important to us and helps us improve. Although we cannot accept returns, we are committed to offering high-quality products. We invite you to contact us directly to resolve any issues that may have arisen.
Sincerely,
The Jamón y Paletilla team
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Sergio P.
Rating: 5 out of 5
following a purchase from 03/12/2025
Delicious palette!!!!
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Response from JamónyPaletilla
Hello Sergio!
Thank you very much for your excellent rating and for sharing your experience. We are glad to know that you enjoyed our palette. We hope to see you again soon at JamónyPaletilla!
Best regards.
M
Maria José B.
Rating: 1 out of 5
following a purchase from 11/12/2025
It is dry, very hard and salty, and I ordered 5.5 to 6 kg and it arrived with 5.2 kg. A disappointment
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Response from JamónyPaletilla
Hello Maria José,
We sincerely regret that your experience with Jamón y Paletilla was not as expected. Your feedback is invaluable to us. We strive to offer products of the highest quality and will take your comments about the texture and weight into account to improve our services.
Thank you for your understanding.
Sincerely,
The Jamón y Paletilla team
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Jose Q.
Rating: 5 out of 5
following a purchase from 15/12/2025
Excellent flavor and quality
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Response from JamónyPaletilla
Thank you very much, Jose! We greatly appreciate your comment and are glad to know that you enjoyed the flavor and quality of our products. We hope to see you again at JamónyPaletilla. Cheers!
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Sara A.
Rating: 1 out of 5
following a purchase from 11/12/2025
Both the ham and the chorizo are very salty. I haven't opened the salchichón yet. What a shame
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Response from JamónyPaletilla
Hello Sara,
Thank you for your comment. We regret that you were not satisfied with the taste of our products. We appreciate your feedback and will take your observations into account to continue improving. If you decide to try the salchichón, we hope it will be to your liking.
Best regards,
The Jamón y Paletilla team
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Daniel R.
Rating: 5 out of 5
following a purchase from 14/12/2025
Very satisfied with the JamonyPaletilla brand, very good product, fair price for the quality, and fast delivery. I recommend.
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Sidibe K.
Rating: 5 out of 5
following a purchase from 16/12/2025
As usual, it's super quality. I recommend.
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Francisco M.
Rating: 1 out of 5
following a purchase from 04/12/2025
The customer service is excellent, the transport by GLS is shameful and annoying
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Response from JamónyPaletilla
Hello Francisco,
We sincerely appreciate your comment. We are glad to know that you had a good experience with our customer service. We regret the inconveniences you have experienced with the transport and will take your feedback into account to improve.
We are at your disposal for any inquiries.
Sincerely,
The Jamón y Paletilla team.
D
David P.
Rating: 5 out of 5
following a purchase from 16/12/2025
Perfect
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Response from JamónyPaletilla
Dear David,
We sincerely thank you for your very positive comment. We are glad to know that your experience with JamónyPaletilla has been perfect. We are always here to offer you the best products. We hope to see you again soon!
Sincerely,
The JamónyPaletilla team
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Luis W.
Rating: 5 out of 5
following a purchase from 17/12/2025
The tripe is very good.
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Response from JamónyPaletilla
Dear Luis, we sincerely thank you for your kind comment and for positively rating our tripe. We are glad to know that you enjoyed our culinary offer and we hope to see you again soon at JamónyPaletilla. Best regards!
M
Maria M.
Rating: 5 out of 5
following a purchase from 16/12/2025
Perfect
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Carlos G.
Rating: 5 out of 5
following a purchase from 17/12/2025
Excellent quality-price ratio. Fast service
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Isabel C.
Rating: 5 out of 5
following a purchase from 17/12/2025
Very good quality and price.
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Josefa S.
Rating: 5 out of 5
following a purchase from 15/12/2025
Everything is ok
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Basiliso D.
Rating: 5 out of 5
following a purchase from 27/11/2025
Good acorn-fed ham from Don Benito
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Gloria B.
Rating: 5 out of 5
following a purchase from 13/12/2025
Great
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Elvira P.
Rating: 1 out of 5
following a purchase from 15/12/2025
The shoulder did not come like all the others, and the hams that I have bought all my life, wrapped in a cotton cloth, but it was generously smeared with fat and put in plastic! IT TURNED OUT DRY. Nothing like those from previous years. Is it the leftover from last year? A disappointment.
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Mikel S.
Rating: 5 out of 5
following a purchase from 13/12/2025
Good products and fast delivery.
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Francis P.
Rating: 1 out of 5
following a purchase from 24/11/2025
I received my order 26 days after making the purchase.
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Adolfo U.
Rating: 5 out of 5
following a purchase from 21/11/2025
Orders always with fast delivery and very good, highly recommended
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Miguel D.
Rating: 1 out of 5
following a purchase from 15/12/2025
I received an Iberian acorn-fed shoulder, which is very hard, despite being smeared in lard. I think it will be the last one I buy
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Andres R.
Rating: 5 out of 5
following a purchase from 24/11/2025
Everything very well.
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Daniel G.
Rating: 5 out of 5
following a purchase from 13/12/2025
I bought a perfect ham
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Rosa Maria A.
Rating: 1 out of 5
following a purchase from 13/12/2025
Inedible product and terrible support. I bought a 100% Iberian acorn-fed ham (5-5.5 kg) for 245 € and the experience has been very bad. The ham is of very poor quality, with excess fat and bone, practically without usable meat and with a flavor and texture that make it inedible. Not even a minimal part of the piece can be used. On top of that, the customer support is terrible. I have contacted by email and phone, they told me to call back if I didn't get a response and, after more than 7 days, they have not given me any solution or instructions on what to do with the product or how to return it. The ham is still sitting there, unable to be consumed. I do not dispute that the product is legal according to the label, but it does not meet the quality or the minimum expectation of a ham of this category and price at all. The lack of response and customer attention further worsens the experience. I will not buy again nor do I recommend this store.
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Marcos I.
Rating: 1 out of 5
following a purchase from 11/12/2025
The shoulder is 95% fat, I am waiting for a response to the complaint
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Silvia S.
Rating: 5 out of 5
following a purchase from 15/12/2025
Super
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José Luis G.
Rating: 5 out of 5
following a purchase from 22/11/2025
The palette is very good, the purchase has been a success.
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Jose V.
Rating: 5 out of 5
following a purchase from 24/11/2025
I wanted to try an author ham and I decided on the one from Jose Castro, I am very satisfied, the ham is excellent and not too salty.
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Eduardo P.
Rating: 1 out of 5
following a purchase from 17/12/2025
Impossible to be worse
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Jose Luis A.
Rating: 1 out of 5
following a purchase from 24/11/2025
I have requested to return it because it is not in a condition to consume, it is hard, dry and a bit salty. They asked me for some photos of the product, I sent them and I am waiting for them to come to return it.
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Josep C.
Rating: 5 out of 5
following a purchase from 15/12/2025
Optimal, good ham, reasonable price and arrived on time.
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Eva C.
Rating: 1 out of 5
following a purchase from 13/12/2025
The ham is rancid, I hope they refund my money when it arrives
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Josep A.
Rating: 1 out of 5
following a purchase from 03/12/2025
I want to return a ham, it has gone bad
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João Manuel M.
Rating: 5 out of 5
following a purchase from 16/12/2025
Fast delivery.
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Daniel M.
Rating: 5 out of 5
following a purchase from 14/12/2025
Perfect, very good.
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Jose Antonio A.
Rating: 5 out of 5
following a purchase from 14/12/2025
Very good
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Josefa G.
Rating: 5 out of 5
following a purchase from 16/12/2025
Everything correct and the delivery as estimated.
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