Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1 and 5 stars

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E
Elena B.
Rating: 5 out of 5
following a purchase from 10/12/2025
very good
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Juan Carlos G.
Rating: 5 out of 5
following a purchase from 07/12/2025
Always very good product and fast delivery service
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Jose G.
Rating: 1 out of 5
following a purchase from 07/12/2025
This is the second shoulder we bought, the first 100% Iberian, really good and that's why we decided to buy again. This second one 100% black label, is not worth the price we paid, it was undercured, almost tasteless, a shoulder for which I wouldn't pay more than 70€. I usually don't give my opinion, I just stop buying, but when they offered me the possibility in the email I took the opportunity. What a shame. Regards and happy holidays.
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José Ignacio A.
Rating: 5 out of 5
following a purchase from 07/12/2025
Very good
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Pablo P.
Rating: 1 out of 5
following a purchase from 07/12/2025
The ham is harder and drier than mojama, I will never buy again on this page. That ham was not meant for sale.
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Carmelo Q.
Rating: 5 out of 5
following a purchase from 09/12/2025
Fast delivery, date respected, conforms to the order.
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Manuel M.
Rating: 5 out of 5
following a purchase from 12/12/2025
I usually buy a lot from this page for hams and shoulders, I have never had any problems, I usually buy Don Benito
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Romu M.
Rating: 5 out of 5
following a purchase from 09/12/2025
Satisfactory
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Rocio D.
Rating: 5 out of 5
following a purchase from 10/12/2025
It's the first time I order and the truth is it turned out very good.
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Francisco C.
Rating: 5 out of 5
following a purchase from 12/12/2025
Everything perfect and fast.
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José M.
Rating: 5 out of 5
following a purchase from 10/12/2025
Everything great.
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Fernando B.
Rating: 5 out of 5
following a purchase from 14/12/2025
Very good shoulder! It arrived on time and the quality/price ratio is very good
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Santiago S.
Rating: 5 out of 5
following a purchase from 10/12/2025
everything perfect and very professional
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Isabel G.
Rating: 5 out of 5
following a purchase from 14/12/2025
Quality at a good price
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Carles T.
Rating: 1 out of 5
following a purchase from 10/12/2025
I called them this morning and they did not answer, nor on the website. The shoulder has no flavor or salt. I want to return it
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María Concepción R.
Rating: 5 out of 5
following a purchase from 28/11/2025
Order with fast shipping and exquisite product.
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Alberto R.
Rating: 5 out of 5
following a purchase from 09/12/2025
Spectacular
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Laura G.
Rating: 5 out of 5
following a purchase from 09/12/2025
Everything perfect as always.
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Maria M.
Rating: 1 out of 5
following a purchase from 28/11/2025
Very bad shoulder. Raw on one side and dry on the other. I have no desire to buy again
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Francisco B.
Rating: 5 out of 5
following a purchase from 11/12/2025
Easy process and fast shipping
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Klaus L.
Rating: 5 out of 5
following a purchase from 01/12/2025
A bit long shipping time, but it worked out in the end.
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Belén H.
Rating: 1 out of 5
following a purchase from 08/12/2025
It has been a great disappointment, the ham was too cured, dry, salty and with no fat at all. We cut it into pieces and froze it to use in stews. Although we really should have returned it. But it's too late. I want to document our complaint. Belén
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Jose R.
Rating: 5 out of 5
following a purchase from 07/12/2025
Everything very correct. The sliced shoulder, very good.
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Gonzalo M.
Rating: 5 out of 5
following a purchase from 08/12/2025
VERY GOOD QUALITY AND SPEED IN DELIVERY
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Fernando S.
Rating: 5 out of 5
following a purchase from 07/12/2025
Spectacular the shoulder
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Esther S.
Rating: 1 out of 5
following a purchase from 02/12/2025
I bought a ham and it seemed like jerky because it was so hard, they changed it for another one and it was still hard, not as much, but very dry, it seems like an ordinary ham. I was embarrassed to go back because it was dry again, so I kept it
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Juan P.
Rating: 5 out of 5
following a purchase from 08/12/2025
It's a bit dry but has a good palate
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Patricio H.
Rating: 5 out of 5
following a purchase from 09/12/2025
At first I was a bit disappointed because I thought it was pata negra... But what was my surprise, that it is MUCH BETTER THAN A PATA NEGRA !! IT'S A HAM IN CAPITAL LETTERS !! It feels like butter and is very good !! I RECOMMEND IT 100%
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Joaquim F.
Rating: 5 out of 5
following a purchase from 09/12/2025
Fast delivery. Excellent product.
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António C.
Rating: 5 out of 5
following a purchase from 06/12/2025
Good service and product quality. Needs better prices.
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María Olga L.
Rating: 5 out of 5
following a purchase from 05/12/2025
Everything is correct and arrived perfectly.
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María Del Carmen M.
Rating: 5 out of 5
following a purchase from 05/12/2025
Excellent service!! Thank you.
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Jesus A. R.
Rating: 5 out of 5
following a purchase from 10/11/2025
Quality products, true to the descriptions. Very good quality-price ratio compared to other stores that ship outside of Spain. Shipments on time. Everything is fine!
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Antonio N.
Rating: 1 out of 5
following a purchase from 08/12/2025
I ordered a ham, I want summum the best of its range and I received one with a different label from JamónPaletilla, they tell me it is correct that they made a mistake with the label, I have to trust them because if it is from a lower range I cannot prove it.
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Maria R.
Rating: 1 out of 5
following a purchase from 05/12/2025
Last year I received a product from my batch in bad condition, when I claimed it, they told me they would replace it in the next order!!! But if that is already horrible, they haven't even fulfilled it...
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Sergio B.
Rating: 5 out of 5
following a purchase from 05/12/2025
Magnificent as every year.
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Susana R.
Rating: 5 out of 5
following a purchase from 05/12/2025
Everything is perfect and the treatment was exquisite from one of their workers named Cristina .. thank you very much.
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Pedro Pablo P.
Rating: 5 out of 5
following a purchase from 21/11/2025
It took a while to arrive, but I was already warned before making the purchase, due to the dates we were in and the volume of orders. As always, the service is a 10 and the product too.
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Manuel M.
Rating: 5 out of 5
following a purchase from 04/12/2025
Excellent products, I have given sets to my daughters and they are delighted with the received products.
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Almudena S.
Rating: 1 out of 5
following a purchase from 02/12/2025
We bought the Iberian shoulder as a gift and they brought it back to us, 2 emails, 2 calls and a message to the answering machine and we don't know how to proceed for the exchange. A disappointment...
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