JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Honestly, it has been a huge disappointment. What should be gourmet Iberian is not even close, it is not even sure to be Iberian, and the gourmet slicing is machine-made and that's it. As I said, what a disappointment, obviously I will not repeat and I totally advise against it. The pity is that I ordered 20 packets of 100 grams, because it was supposed to be the boneless shoulder. And I have 17 left, which for what each one has cost me, seems like armed robbery. Anyway, I hope this review can help someone not to make the same mistake I did.
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Balbino Teofilo H.
Rating: 1 out of 5
following a purchase from 14/02/2025
MAX 50% OF THE HAM IS FAT, IF YOU TELL ME WHERE I CAN SEND A VIDEO, I WILL SEND IT, BUT IT TASTES VERY GOOD.
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Elena R.
Rating: 1 out of 5
following a purchase from 15/02/2025
It is a shoulder full of fat.
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Ramon S.
Rating: 1 out of 5
following a purchase from 16/02/2025
I placed orders on Friday and Saturday, the following Friday Nacex calls me to arrange a delivery for Monday, that delivery company has no seriousness or shame, it is the second time they have done this to me, I feel bad because Jamón and shoulder have good products but with that delivery company it is impossible to buy food products.
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Iban G.
Rating: 1 out of 5
following a purchase from 16/02/2025
The shoulder has very low quality. Tastes like serrano shoulder.
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Beatriz G.
Rating: 1 out of 5
following a purchase from 04/02/2025
I did not like the experience.
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Jose Angel H.
Rating: 1 out of 5
following a purchase from 13/12/2024
They are scammers, my order never arrived and no one answers calls or emails, I don't know where my hams are or where my money is, as I said they don't respond to anything, neither phone nor emails, they must be busy scamming and stealing.
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Carmen T.
Rating: 1 out of 5
following a purchase from 10/02/2025
The shoulder is inedible, it looks like raw meat.
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Rosana M.
Rating: 1 out of 5
following a purchase from 11/02/2025
The shoulder came all with fat and barely any ham.
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Antonio V.
Rating: 1 out of 5
following a purchase from 10/02/2025
Very dry hollow areas, and the mass is all fat, there is hardly any meat.
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Juan Antonio G.
Rating: 1 out of 5
following a purchase from 08/02/2025
I already sent a letter to Jamón and shoulder and Sánchez Romero Carvajal and from what I see neither of them have read it. In my order, I requested pancetta and I received 80% is all white bacon and 8 centimeters thick and that is not the photo they put on their page, it shows pancetta with lean and thick between 3 or 4 centimeters. I have the order waiting for you to kindly collect it while sending me the pancetta that is shown in the photo and sending an invoice that states what product, kgs, and price. Hoping to continue operating with you and be satisfied. I await your prompt news, regards.
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Ginés O.
Rating: 1 out of 5
following a purchase from 26/01/2025
Poorly cut (thick), the 70g packets took longer than promised to deliver. Never again.
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Francisco P.
Rating: 1 out of 5
following a purchase from 05/02/2025
We had to throw it away, it was completely raw.
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Javier M.
Rating: 1 out of 5
following a purchase from 03/02/2025
Customer service is nonexistent. The carrier delivered the order to the wrong address and we had to manage the problem ourselves. On top of that, what they sold us as an 'offer' was a dry ham that they wouldn't sell in person. It's a hassle to try to contact again. Be wary. Never again. I recommend contacting by phone before buying to test the 'Customer Service' you will find if there are problems.
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Avelino G.
Rating: 1 out of 5
following a purchase from 20/01/2025
The order took more than 10 days to arrive.
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Jose Juan V.
Rating: 1 out of 5
following a purchase from 25/01/2025
The ham arrived dry and very salty. I'm sorry but I do not recommend this website for buying hams.
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Maria Del Mar A.
Rating: 1 out of 5
following a purchase from 26/01/2025
I received the sliced ham as I had ordered but the person who sliced it removed the fat without asking. An Iberian without its fat...
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Jose Antonio G.
Rating: 1 out of 5
following a purchase from 21/01/2025
The piece is inedible, hard as a rock, cannot be eaten, it doesn't matter where you make the cut.
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Raúl R.
Rating: 1 out of 5
following a purchase from 18/01/2025
I requested a 100% Iberian shoulder that was not too cured or too fatty. It came very hard, all fat and salty. I requested a return and they replied that I should send them photos to claim from their manufacturer. Something that I do not find correct. I purchased the product from this company and they are the ones who have to respond and have the responsibility to solve this. And not wait for their supplier.
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Josep R.
Rating: 1 out of 5
following a purchase from 22/01/2025
Customer service is nonexistent, no matter how much you call they always tell you at this moment we cannot assist you, but they are not capable of assisting you, very bad.
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Fernando G.
Rating: 1 out of 5
following a purchase from 19/01/2025
I have ordered several times, this is the second time I order the ham in packets, the other time I threw away 4 or 5 packets because when I opened them they were bad, now in this order I have 5 packets and I already had to throw away 2 that were in bad condition when opened, this time I took photos in case they are interested, thank you.
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Sergio Luís M.
Rating: 1 out of 5
following a purchase from 08/01/2025
All good.
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Adrian C.
Rating: 1 out of 5
following a purchase from 16/12/2024
Very hard shoulder when I put it on the ham holder, impossible to eat, a shame to have to opine like this about a company that sells online. Don't buy, it's a scam.
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Carmen G.
Rating: 1 out of 5
following a purchase from 14/01/2025
I ordered it boneless and I didn't know they would give it to me like a book that I can't slice. Besides, I find it salty.
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Josue L.
Rating: 1 out of 5
following a purchase from 15/01/2025
Nefasta doesn't know how to claim by email or phone, they sell the product and you just manage on your own.
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David P.
Rating: 1 out of 5
following a purchase from 08/01/2025
I have successfully purchased several times. This time, very poorly cut, too thick the cut and not well polished before cutting, so it is full of tendons and bark.. Very bad.
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Maribel D.
Rating: 1 out of 5
following a purchase from 13/01/2025
Due to a problem with the transport company, the product has not arrived. It has been a horrible and unpleasant experience dealing with the transport company, GLS. I request that you proceed with the return of the purchase as soon as possible.
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Marisol L.
Rating: 1 out of 5
following a purchase from 12/01/2025
I did not like it.
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Oscar V.
Rating: 1 out of 5
following a purchase from 05/12/2024
Quality of the "black label" ham is terrible.
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Emilio Manuel F.
Rating: 1 out of 5
following a purchase from 04/01/2025
None of the hams I ordered were worth it, one was very raw and the other super cured, able to claim and make a return and nothing, in the end two gifts I made to look bad but that's it, one and no more...
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María M.
Rating: 1 out of 5
following a purchase from 01/01/2025
I wrote an email that has not been answered. In it, I explained that I have purchased several times and everything was fine, except this time, that I bought a ham along with a Sánchez Romero Carvajal loin, and the loin had to go to the trash. It was inedible, dry, hard, with a strange taste. A lot of disappointment, it was a Christmas gift.
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Mari Carmen R.
Rating: 1 out of 5
following a purchase from 27/12/2024
They sent me a ham instead of a jamón, now let's see if they give me a solution, I don't understand.....
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Oscar T.
Rating: 1 out of 5
following a purchase from 27/12/2024
I am still waiting, the transport company tells me it has been delivered. Nothing has arrived here. The ID that the transport company indicates for who picks up the package is not mine.
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Maria A.
Rating: 1 out of 5
following a purchase from 06/12/2024
Terrible service, the order did not arrive and it is impossible to contact you, we tried by phone and by email, no response, unacceptable, I was left without the product and without my money. I do not recommend it. Worse than the worst.
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María L.
Rating: 1 out of 5
following a purchase from 26/12/2024
The discount that appeared on the website has not been applied.
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José F.
Rating: 1 out of 5
following a purchase from 25/11/2024
I received a ham of lesser weight than what I paid for. They told me they would refund the difference, I am still waiting after 1 and a half months and they do not respond to emails, voice messages, or calls. Last time I buy.
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Juan L.
Rating: 1 out of 5
following a purchase from 18/12/2024
No news about my order, no response from your side, it is useless.
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Pablo C.
Rating: 1 out of 5
following a purchase from 17/12/2024
The ham I purchased was mostly fatty. In addition to sending an email and not responding.
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Sergio R.
Rating: 1 out of 5
following a purchase from 19/12/2024
I ordered two Iberian hams and two cular sausages and only the two hams arrived, you can call and send emails and they do not respond to either, I consider the money lost, it is a shame.
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Christian C.
Rating: 1 out of 5
following a purchase from 23/12/2024
I still have not received the order and it is impossible to communicate with the company.
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