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J
Rating: 1 out of 5
I received a product that does not correspond to what I ordered... after claiming, they have not yet responded to me about it.
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Customer reviews of JamónyPaletilla
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
Summary of reviews
JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
1 star review
Reset filtersA
Rating: 1 out of 5
They sent me a shoulder of lower weight than the offer and what is worse, they do not pay attention or provide any solution.
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N
Rating: 1 out of 5
The ham has no taste, a great disappointment, I give it one star because I can't give it less.
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R
Rating: 1 out of 5
I understand that you are not inside the packages.... but calling a piece of raw meat in a vacuum pack a shoulder is shameless. And the Iberian bacon at 12 euros per kilo (in the neighborhood I buy it 6 euros cheaper) tastes like old! I don't know how you can market a product like this. I ordered to try (thank goodness I ordered little). It is clear that I will never buy again.
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J
Rating: 1 out of 5
Incomplete order. With a review pending what is missing. And I no longer know what is missing and it is paid for. If they couldn't serve it, return the corresponding part.
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C
Rating: 1 out of 5
excellent quality. fast delivery
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J
Rating: 1 out of 5
The Navidul ham is very salty. I will never order from them again. I request to unsubscribe as a customer.
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J
Rating: 1 out of 5
I still haven't received anything!!! They used to provide good service but lately it leaves much to be desired!!
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V
Rating: 1 out of 5
You have lost a customer thanks to MRW, but you also don't put in much effort.
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V
Rating: 1 out of 5
Some shameless people, I bought 15 packets of 100g and they sent me 10 and did not respond to my subsequent emails, last purchase every time I buy something something happens.
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F
Rating: 1 out of 5
Very bad, bad shoulder, they were supposed to pick it up and so far nothing, I do not recommend it.
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J
Rating: 1 out of 5
The service was correct, the presentation good, but the quality of the product is improvable.
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M
Rating: 1 out of 5
terrible after seven days I still haven't received it, the delivery system is pathetic, I still don't know about the content of the order, I am still waiting.
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M
Rating: 1 out of 5
I bought an acorn-fed ham according to you and the acorn doesn't appear at all.
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L
Rating: 1 out of 5
a scam
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N
Rating: 1 out of 5
I haven't received it
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L
Rating: 1 out of 5
We couldn't try it, it stayed in the garage on Tuesday and we are from Alfafar.
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F
Rating: 1 out of 5
A fraud. Of the 5 kilos of piece, 4 are covering fat, so you almost throw the whole thing in the trash. A true disaster. I mean, to repeat.
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R
Rating: 1 out of 5
The last purchase I made was a total disappointment. The ham is dry, very cured, but very. As I said, a total disappointment for the family and we will consider whether to continue being customers.
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A
Rating: 1 out of 5
I bought a shoulder and I didn't like it and I mentioned it and they don't even bother to respond, they probably won't publish or read this message. They are shameless.
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M
Rating: 1 out of 5
Contact with you is bad
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V
Rating: 1 out of 5
Poor flavor, poor quantity in the shoulder. Not satisfied
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D
Rating: 1 out of 5
The cheese came open the two pieces
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C
Rating: 1 out of 5
Hello, delivery was a week!
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S
Rating: 1 out of 5
I have never eaten something so salty
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J
Rating: 1 out of 5
The ham is very hard
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E
Rating: 1 out of 5
The ham is dry and very salty.
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C
Rating: 1 out of 5
After more than 10 days I have not received the order
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M
Rating: 1 out of 5
I ordered a shoulder and it came less. They didn't even send me the bones
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J
Rating: 1 out of 5
The order was very good, but the transport service GLS was terrible. I had to travel to Santander from Castro-urdiales -60 km-; since one day they said the address was incorrect, when three weeks ago they delivered another order of yours the next day. And in the next message, they said we were absent, when I spent the whole day at home. They also informed me there that they were not a suitable company for food that could be perishable, so I recommend that you change transport companies or you will lose customers, since if you have to travel 60 km to pick up the product, I doubt there will be many people willing to do it.
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V
Rating: 1 out of 5
I bought a ham of 7 to 8 kilos and the total weight I received was 4.5, it doesn't reach. I tried to contact you by phone and the answering machine always comes on.
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J
Rating: 1 out of 5
Very dissatisfied, the cracklings were almost all hard and I don't know if they really weighed 500 grams or not, because they didn't go to the empty either. The first time I bought 1 kg and ended up with cracklings that I didn't know where to put them and invited Catalan neighbors, but this time, it has not been the same
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C
Rating: 1 out of 5
I bought a shoulder offer with Iberian chorizo and Iberian salchichón and a wedge of cheese. + 2 packets of shoulder + 1 packet of Iberian chorizo + 1 wedge of semi goat cheese. Well, everything arrived except the cheese that came in the shoulder lot.
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S
Rating: 1 out of 5
It is hard and not juicy.
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J
Rating: 1 out of 5
The shoulder was too cured
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J
Rating: 1 out of 5
The Iberian shoulder I bought is salty
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D
Rating: 1 out of 5
This is the second time the loin comes very salty, and the shoulder is not well cured.
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C
Rating: 1 out of 5
I have requested the return of the order and I still have no answers
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E
Rating: 1 out of 5
I ordered a shoulder of 4.5 to 5 kilos, the one I received weighed 4.200 and was drier than the mojama, I do not recommend it at all
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J
Rating: 1 out of 5
The shipment I received from this company is not satisfactory, the acorn shoulder has come very hard and the acorn loin has come underweight according to what was advertised
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