JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Hello, the shoulder that arrived is dry, hard, and salty, it was opened at an event and was not returned because it was bought just for that event, almost nothing was eaten from the shoulder. Best regards
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Alejandro C.
Rating: 1 out of 5
following a purchase from 11/05/2023
It is very dry and has little infiltrated fat, the fat is very yellow, bad flavor
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Juan Carlos S.
Rating: 1 out of 5
following a purchase from 06/05/2023
I am in the process of returning it since the ham has come out raw, uncured, difficult to cut, it seems overripe. For now, I am waiting for a solution
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Martin C.
Rating: 1 out of 5
following a purchase from 02/05/2023
The ham gives the impression that it has two months of curing
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Joan A.
Rating: 1 out of 5
following a purchase from 01/05/2023
Good
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Juana G.
Rating: 1 out of 5
following a purchase from 27/04/2023
I didn't like the cold cuts, the loin was very dry
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Javier S.
Rating: 1 out of 5
following a purchase from 20/04/2023
The quality of the product is not as expected. The delivery was also slow, as they didn't have stock. On the other hand, customer service was a 10
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Manuel M.
Rating: 1 out of 5
following a purchase from 26/04/2023
Fast shipping, but product in bad condition
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Gloria A.
Rating: 1 out of 5
following a purchase from 28/04/2023
Perfect shipping, product expired...
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José M.
Rating: 1 out of 5
following a purchase from 27/04/2023
Everything perfect
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Manuel S.
Rating: 1 out of 5
following a purchase from 17/04/2023
It arrived after I had to make a complaint on PayPal, they didn't resolve anything over the phone nor did they respond to emails. Total disappointment.
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Antonio D.
Rating: 1 out of 5
following a purchase from 23/04/2023
Good price quality.
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Manuel F.
Rating: 1 out of 5
following a purchase from 16/04/2023
I don't give zero (0) because they don't have a zero. The ordering and delivery service was good. The product, the ham, was very tough and I had to cook it in pieces in a pressure cooker. I don't give zero (0) because they don't have zero. The ordering and delivery service was good. The product, the ham, was very tough and I had to cook it in pieces in a pressure cooker. Never again!
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Carlos C.
Rating: 1 out of 5
following a purchase from 18/04/2023
The product was not the same quality as I bought before
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Pilar P.
Rating: 1 out of 5
following a purchase from 18/04/2023
Very good product
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Esteban S.
Rating: 1 out of 5
following a purchase from 12/04/2023
Terrible, they sent me another product and didn't pay any attention to me
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Antonio M.
Rating: 1 out of 5
following a purchase from 28/03/2023
I ordered a grand reserve black gold shoulder and they brought me totally raw meat and uncured.. it can't be eaten. It's a shame that they serve products that are not cured for consumption. I am very disappointed with the service
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Cristobal V.
Rating: 1 out of 5
following a purchase from 12/04/2023
good
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Antonio C.
Rating: 1 out of 5
following a purchase from 01/04/2023
Wrong wine, the package included two sausages that were not egg
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Dionisio E.
Rating: 1 out of 5
following a purchase from 02/04/2023
I have bought boneless hams several times at jamónypaletilla, I have been very satisfied and of course when the one I have runs out I will buy another.
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Víctor C.
Rating: 1 out of 5
following a purchase from 29/03/2023
The shoulder is dry and salty, it shouldn't be for sale.
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Maria Del Socorro R.
Rating: 1 out of 5
following a purchase from 29/03/2023
I received acorn-cured bacon close to expiration. Very unhappy about this, I will not order again. I do not rate with stars because of this. You cannot send a product at the end of March, with an expiration date for the end of April, an impossible amount for me to use in such a short period
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Carlos Javier G.
Rating: 1 out of 5
following a purchase from 24/03/2023
The first two times were good but the last one was bad
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Rafael F.
Rating: 1 out of 5
following a purchase from 24/03/2023
Good quality and fast delivery
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Ignacio D.
Rating: 1 out of 5
following a purchase from 27/03/2023
The shoulder was very salty
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Fernando P.
Rating: 1 out of 5
following a purchase from 23/03/2023
It is fresh
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Pepe R.
Rating: 1 out of 5
following a purchase from 22/03/2023
The centelles and buj shoulder I started yesterday, quality 10
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María Hemma P.
Rating: 1 out of 5
following a purchase from 22/03/2023
Very good
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Salvador F.
Rating: 1 out of 5
following a purchase from 16/03/2023
0 with bad taste
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Jesús G.
Rating: 1 out of 5
following a purchase from 07/03/2023
Everything very well and very fast.
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Pedro C.
Rating: 1 out of 5
following a purchase from 25/02/2023
Scammers. I bought a reserve ham offered at 50% and they sent me a warehouse ham with less curing. I contacted them providing screenshots of the offer where it indicates and they replied that this is what they have.
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Angel S.
Rating: 1 out of 5
following a purchase from 07/03/2023
10
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Santiago V.
Rating: 1 out of 5
following a purchase from 07/03/2023
I ordered a shoulder of 10 Vetas. The website stated that they were shoulders weighing between 3.5 kgs and 4 kgs. Upon receiving it, there were 10 packets weighing 1 kilo with plastic. The broken bone and everything added up, bone + 10 packets of slices in plastic + 2 bags of ham cubes weighed 2.4 kgs. It is impossible for the shoulder to be 3.5 kgs (the minimum according to the website), and if it was, part of the ham did not come to my house. I will not order it again. It is not serious.
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Juan José B.
Rating: 1 out of 5
following a purchase from 07/03/2023
The shoulder came very dry... inedible!
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Manuel S.
Rating: 1 out of 5
following a purchase from 06/03/2023
I bought a boneless Duroc ham, the good thing about this breed is the fat infiltration, I have enjoyed this type of ham a lot. But I have to say that this ham you sold me has zero fat infiltration, the taste is not bad but nothing compared to what I consider a Duroc breed ham. Totally disappointed.
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Wine E.
Rating: 1 out of 5
following a purchase from 25/02/2023
The bacon is not very good.
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Miguel Angel C.
Rating: 1 out of 5
following a purchase from 25/02/2023
The taste of the sliced shoulder is not bad but it doesn't taste like ham. I wouldn't know how to describe the flavor. It's a kind of smokiness that we don't like at all. The service and shipping have been very correct but certainly if I repeat I will not choose that shoulder/brand again. Regrettable.
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Manuel M.
Rating: 1 out of 5
following a purchase from 28/02/2023
The service was very good and fast, but the cheese turned out very hard.
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Mauricio V.
Rating: 1 out of 5
following a purchase from 26/02/2023
The ham is a bit dry.
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Maribel M.
Rating: 1 out of 5
following a purchase from 25/02/2023
The shoulder is raw, it hasn't cured at all.
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