Customer reviews of JamónyPaletilla

I find it very dry.

Perfect.

The last shoulder I bought is not 50% Iberian as advertised.

The truth is very good, fast delivery and what was requested.

Everything perfect.

Good service and good quality.

Raw ham and greeting. Very very bad. Cheap is expensive in this case. It is not worth buying here at all.

I expected them to be compact and when I opened the bag I saw how they were crumbled and all fat, I do not intend to buy more from you.

The ham came very flowery and a bit raw.

Hello, the shoulder I ordered has turned out very little cured.

A scam of a page. They censor all negative opinions of their products, so it is a lottery what you receive. Tremendous lack of honesty and professionalism.

A rip-off. You buy a product that they advertise on their website, and they send you a different one. You call and the mailbox is full. You send emails and, first they say it is a mistake, and then they no longer respond. I will never buy from them again nor would I recommend them to anyone.

Bad, the shoulder arrived correctly, but instead of the goat cheese I ordered they sent me 2 wedges of sheep cheese totaling 400g. I requested clarifications for this and they sent me an email indicating that they did not have it in stock and that they had sent me 3 wedges totaling 650g of the same product. I sent a photo of what was actually sent telling them that the product was not the same, I bought goat and they sent me sheep, both are cheese though. So far I have received no response.

Well, the truth is that I started the ham and no one can eat that, it is not cured and it is very soft.

A shoulder has arrived bloomed and has been thrown directly into the trash, very bad

Very bad experience. I bought a batch of 20 packets of iberian ham from Benito and it is the worst quality ham I have eaten in a long time. No curing at all and practically tasteless, it's like eating fresh meat. I will not buy again

My last order will be exactly that: MY LAST ORDER. The ham was DRY and SALTY. We have leftovers at home if you feel like it. I mentioned it personally during Christmas at your store in the Vendrell market, and they laughed! They practically insulted me. Montserrat González

I highly doubt that this shoulder has been cured for 22 months, it's pure meat, it would be good for making a steak. Disappointing.

Very bad. I bought a ham and they sent another. I complained and received no response

I have made 2 orders, the first one very well but the second one arrived incomplete and after 20 days. I was missing a ham knife and I wrote them an email, I am still waiting for a response. I will not buy again

Raw ham, hard to chew, we eat ham all year round and the first one was very good, but this one is terrible, the woman tells us that we need a personalized ham for us. In short, they lose a customer

The delivery was already bad and the ham salty.. However, the company complied with the emails and the shipping time

5 Jotas shoulder very small for the price it has

Good evening, I had to go to Nacex Cartagena in person to pick up the order. What I don't understand is why, if there was an issue with the package, you as a company were not able to communicate to me that there was a problem with its arrival, whether by email, call, sms... Moreover, I had to contact you to see where it was. It has been with Nacex since December 12 until today December 20 in a pallet without being vacuum packed. I don't think that's appropriate, because besides, this was a gift that I could no longer give and I had to buy it elsewhere. I have checked the address and at no time is it incorrect, I receive many packages at home with that same address. I communicate this to show my discontent and my bad taste in my mouth being my first order with JamonyPaletilla. I hope this does not happen again with another person.

The transport was terrible, and some cheese was not well packaged and arrived a bit spoiled. Customer service was terrible.

The sheep cheese I ordered came as goat cheese

The shipment arrived 30 days late after my complaint. When it arrived, it was wrong, they replaced it with the correct one, but the real gold I thought was that the shoulder that arrived was not of the expected quality. Excessively cured and extremely salty. A shame

The ham is salted meat. Very bad

It lacks curing, and has a lot of fat.

Cheese past its expiration date. Weight of the piece lower than announced. They do not respond. I will not return and I will also file a complaint.

A shame, a bone with fat was worthless, a disgrace of a shoulder

I did not like this last purchase at all since I ordered 2 hams to give as gifts and instead of sending them separately as usual, they sent both hams in the same cardboard box in any way. What a pity.

I am still waiting for my invoice, they made it without the CIF, so it is not valid and I am tired of sending emails and they do not respond. The shoulder we bought, Joselito, is very dry, what a disappointment, it turned out bad and with what it cost us.

Bad, very salty.

I bought a ham of 5 to 5.5 kg and I received one of 4.7 kg. I wrote to them several times and they do not respond. I will not buy again, I feel scammed.

The hams arrived without vacuum packaging, without the label and wrapped in a paper of "jamonypaletilla" for being the 8 kg one. They did not include the knife and the ham holder and they expire in June 23. To top it off, it is full of green mold. I opened one and I don't know if I will be able to finish it or if I will have to throw it away because of the mold. Note that in other years I bought them directly from "Navidul" and they turned out perfect. My opinion is that either they are old or they have not been well preserved and unsealed. So it is not the fault of the ham 4 estaciones but the seller's fault. My rating is very negative, I will not buy more from "JamonyPaletilla."

A scam. I bought a 100% iberian breed ham and they sent me a 50%. I called customer service and I will not reproduce the expression they conveyed to me. I will never hire their services again.

Regrettable

The shoulder came covered in mold. The labeling did not specify the curing months. The label that hung was white which corresponds to a basic ham that they decorate with the name of a good ham and charge you as such. I felt deceived.

I put a star because, upon opening the box, the cheese they sent me did not match the one I bought. It wasn't even old. They told me they didn't have and weren't expecting the one I had chosen on time. They sent me another one that was of the same characteristics, to try it, and if I didn't like it, to return it. I can say it doesn't resemble at all the one I requested, I don't like it, it's a very ordinary cheese, but I'm not going to return it because of the hassle it causes me. I won't buy from this store again. They should have notified me and not sent another one without my approval.