Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
5 8 381 69% 4 1 447 12% 3 786 6% 2 530 4% 1 981 8%

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

1 star review

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A
Alejandro O.
Rating: 1 out of 5
following a purchase from 01/11/2021
The shoulder super hard and salty. Money wasted. But I stay for the test. I hope it's not the norm.
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José Manuel N.
Rating: 1 out of 5
following a purchase from 11/10/2021
Benito ham in bad condition and still waiting for it to be exchanged for another in good condition.... I've been waiting for more than 15 days and the good ham still hasn't arrived... I leave you a video where you can see the state of the benito ham black label: https://youtube.com/shorts/GX7yv3AdlIM?feature=share
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Jose Manuel D.
Rating: 1 out of 5
following a purchase from 23/10/2021
I AM NOT AT ALL HAPPY WITH THE ORDER. THE HAM IS QUITE DRY AND VERY HARD, TO THE POINT THAT IN CERTAIN PARTS IT IS IMPOSSIBLE TO CUT.
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Rafael M.
Rating: 1 out of 5
following a purchase from 22/09/2021
A scam, a shoulder of jabugo, almost 200 euros I couldn't get a single slice. All fat, I don't even understand how a pig can walk without any meat. Anyone who wants to see photos can write to me at [email protected]. An absolute disgrace what is called the best ham in Spain 100% acorn.
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Juan O.
Rating: 1 out of 5
following a purchase from 09/10/2021
The product does not appear to be in optimal condition. Somewhat dry and excessively greasy.
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Pablo O.
Rating: 1 out of 5
following a purchase from 19/10/2021
The loin and shoulder of black label arrived dry, I have bought this brand on other occasions and it is not normal for it to be this dry, it hardly cuts with the knife because the shoulder is so hard. I am using it to make broths because it cannot be eaten, it is too hard.
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Alejandro P.
Rating: 1 out of 5
following a purchase from 19/10/2021
Terrible, let's never buy again.
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José Luis G.
Rating: 1 out of 5
following a purchase from 07/10/2021
Good taste but excessively dry and cured, I do not recommend it, even on sale.
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Francisco A.
Rating: 1 out of 5
following a purchase from 11/10/2021
Order sent incomplete.
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Jose Manuel A.
Rating: 1 out of 5
following a purchase from 10/10/2021
I bought an acorn shoulder and it is not iberian nor acorn, it is from recebo full of fat and skin and very little ham, a true disgrace and scam apart from wasting money.
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Santi G.
Rating: 1 out of 5
following a purchase from 12/10/2021
Unfortunately, the shoulder I bought arrived full of worms. I reported the problem, they tell me they will change it for me... waiting to see how they compensate me and how they resolve the problem.
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Elena N.
Rating: 1 out of 5
following a purchase from 11/10/2021
I did not like it because it is not cut by hand. It is normal supermarket ham.
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Javier G.
Rating: 1 out of 5
following a purchase from 10/10/2021
For being iberian from feed, it has no flavor, nothing.
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José Manuel M.
Rating: 1 out of 5
following a purchase from 09/10/2021
I have had the ham here since October 10, 2021, and I am waiting to be able to return it, after asking to be able to return it, waiting for a response. The ham cannot be eaten, it is very hard and dry.
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Diverimaging S.
Rating: 1 out of 5
following a purchase from 10/10/2021
Very salty and the meat is dry and hard.
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Mariano M.
Rating: 1 out of 5
following a purchase from 10/09/2021
I have no luck with hams, especially with those from the Salamanca area, I have already tried a few and they always lack curing, that is, smell and taste of meat and I give the star to the ham.
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Ramon P.
Rating: 1 out of 5
following a purchase from 12/09/2021
The box was broken. The fabric and paper wrappings were open and the green seal was cut.
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Diego Jesus T.
Rating: 1 out of 5
following a purchase from 23/08/2021
I received the shoulder very hard.
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David M.
Rating: 1 out of 5
following a purchase from 26/06/2021
It arrived rancid and I have tried to contact several times by email without response.
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Francisco Luis L.
Rating: 1 out of 5
following a purchase from 05/08/2021
I bought a shoulder from the Bon Tall brand and it turned out very good, then I bought three identical ones to give as gifts and they had nothing to do with it, I won't buy more.
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Alfredo Á.
Rating: 1 out of 5
following a purchase from 06/08/2021
The box arrived broken and therefore the hoof and half leg were outside. My daughter picked it up, I wouldn't have accepted it.
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Manuela S.
Rating: 1 out of 5
following a purchase from 02/08/2021
It is very salty. The company does not respond to my emails.
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Veronica A.
Rating: 1 out of 5
following a purchase from 29/07/2021
the ham turned out very bad. very salty and excessively dry
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Rafael R.
Rating: 1 out of 5
following a purchase from 19/07/2021
The previous purchase was very good the ham, but this last one came with a lot of fat.
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Angel G.
Rating: 1 out of 5
following a purchase from 21/07/2021
They are hams with curing defects that are then appreciated in consumption and taste. They lack the sufficient quality to be marketed.
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José P.
Rating: 1 out of 5
following a purchase from 19/07/2021
Hello, once I tasted the ham, I found it very dry and salty, honestly it disappointed me. I hope that over time they achieve a quality worthy of what they offer.
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Gonzalo P.
Rating: 1 out of 5
following a purchase from 20/07/2021
I asked if there was a possibility to cut the cheeses into wedges and vacuum pack them, and they did not pay attention.
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Jose C.
Rating: 1 out of 5
following a purchase from 03/07/2021
A piece of junk, salty and dry ham, what a deal for the trash.
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Catherine C.
Rating: 1 out of 5
following a purchase from 15/07/2021
the merchandise arrived hot ... everything goes to the trash
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Alfons A.
Rating: 1 out of 5
following a purchase from 12/07/2021
The star is for the cheese. The ham is 3 times saltier than normal, and it is almost impossible to cut because it is so hard. A fraud. In my opinion, they sell you half a cheese for 50 euros, since those hams are selection waste.
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Antonio A.
Rating: 1 out of 5
following a purchase from 14/07/2021
Disappointing
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Ulises M.
Rating: 1 out of 5
following a purchase from 10/07/2021
Black label? At most it was a serrano shoulder with the claw painted. Dry without marbling and very very hard. Very bad product.
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Juan Jose M.
Rating: 1 out of 5
following a purchase from 04/07/2021
I still haven't tried it but I expected when buying the shoulder that I wanted deboned that besides the large area they would have also sent me the other part, especially when I paid extra.
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Maria Asunción M.
Rating: 1 out of 5
following a purchase from 05/07/2021
I found it to be a small and salty piece.
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Felix V.
Rating: 1 out of 5
following a purchase from 26/06/2021
very dry
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Abraham G.
Rating: 1 out of 5
following a purchase from 18/06/2021
Deboned shoulder and machine cut
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Alberto P.
Rating: 1 out of 5
following a purchase from 06/06/2021
the first time I bought here it went well the second was a real disaster.
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Trinidad P.
Rating: 1 out of 5
following a purchase from 07/06/2021
Most of the sliced packages look like meat. On this occasion, the quality-price was a failure.
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Salvador S.
Rating: 1 out of 5
following a purchase from 05/06/2021
Ham made into meat, very bad.
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Salvador F.
Rating: 1 out of 5
following a purchase from 31/05/2021
Everything is fatal and the main issue is the transport
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