JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
A 0 you sent me a hard board instead of a ham that cannot even be cut, I have called the person in charge and I am still waiting for a response, I will not order anything more online because many are dedicated to selling the bad at a gold price.
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Julián G.
Rating: 1 out of 5
following a purchase from 09/05/2025
I am not satisfied because I ordered a shoulder that was supposedly 100% iberian and it is normal.
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Angel R.
Rating: 1 out of 5
following a purchase from 17/04/2025
the order was lost, they did not respond to my complaint, I will not buy here again
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José María S.
Rating: 1 out of 5
following a purchase from 30/04/2025
Very salty. It is not an authentic 100% acorn ham as they say. I will not buy envelopes again.
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Alejandro G.
Rating: 1 out of 5
following a purchase from 07/05/2025
Being a gran reserva ham, with a high curing, it was very soft with difficulties to slice it thin, even the skin was soft yielding to the pressure of the finger. In short, I am disappointed with the purchase.
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María Concepción D.
Rating: 1 out of 5
following a purchase from 02/05/2025
I don't give even one star because the ham they sent me is not what I bought, they sent me a salty serrano ham and not a 50% ibérico, on top of that they don't answer the phone or respond to the return.
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Patricia G.
Rating: 1 out of 5
following a purchase from 06/05/2025
They sent me the wrong order and did not respond to my emails and messages. I had to show up at the warehouse to get it fixed.
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Jose R.
Rating: 1 out of 5
following a purchase from 30/04/2025
I am trying to return a ham in bad condition that is raw and has a meaty taste, I opened an envelope and it was horrible and I have already sent I don't know how many emails and they don't answer the phone, I have called several times and the answering machine comes on, they don't give me a solution, I do not recommend buying on this page, it will be my last time buying here.
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Santiago M.
Rating: 1 out of 5
following a purchase from 22/04/2025
I ordered a knife-cut acorn-fed ibérico ham and I received a ham that is not acorn-fed, and it is unknown what it is, because it has no label and no certificate. They sent me the leftovers from the Christmas basket lots.
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Kasra A.
Rating: 1 out of 5
following a purchase from 05/05/2025
I bought an ibérico ham and they sent me a gran reserva ham, of course I already requested the return through Paypal which was the way of turkey, on top of that I have been trying to talk to the company for two days to arrange for them to pick up the package, I even left my phone number on the answering machine but they don't answer or call me.
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Delfina M.
Rating: 1 out of 5
following a purchase from 30/04/2025
I am not satisfied.
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María Jesús U.
Rating: 1 out of 5
following a purchase from 15/04/2025
They left it at the agency on a Thursday and the product did not arrive until Tuesday. The envelopes do not show either the brand or the type of ham.
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Julio E.
Rating: 1 out of 5
following a purchase from 17/04/2025
Sent email Regards
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Salvador A.
Rating: 1 out of 5
following a purchase from 01/05/2025
This last order of two hams arrived very tender, which had not happened to me until now, but the strangest thing is that I have sent you two messages from your website and you have not responded to either of them. That is why I do not want to give a rating because it would certainly be terrible both for what I received and for the lack of attention to my writings.
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Pedro R.
Rating: 1 out of 5
following a purchase from 26/04/2025
Good morning, the vacuum packaging of the cheese is not as agreed, it had air and the flavor was missing, I ask you to resend the cheese aullentalobos.
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José S.
Rating: 1 out of 5
following a purchase from 24/04/2025
If you buy a 100% acorn-fed shoulder, weighing between 5.5 and 6 kg, the least you can ask for is that it weighs that much. The shoulder after removing the black mesh weighed 5.370 kg on an electronic scale. Despite the attached label, which marked an optimistic 5.720 kg. I think there is no need to say anything more.
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Jiehong X.
Rating: 1 out of 5
following a purchase from 10/04/2025
Before I placed the order, I called the phone but no one answered. I left a message in the order to have it done before the 17th, they didn't fix it or call me and I arrived on the 25th, a disaster.
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Elsa R.
Rating: 1 out of 5
following a purchase from 03/04/2025
Hard and very salty ham.
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Manuel M.
Rating: 1 out of 5
following a purchase from 14/04/2025
The ham (shoulder) is the most horrendous I have had the unfortunate moment of ordering. Honestly, I didn't even want to comment, I simply will NOT buy again, period.. but since you sent me the message to give my opinion, I will. Very bad product, extremely hard, oversalted, without any streak of bacon.. a horror. In fact, I threw it in the trash the next day.
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Ferresuin S.
Rating: 1 out of 5
following a purchase from 30/12/2024
I bought on 8/4 3 Black Label Benito shoulders and they turned out to be a real mess!!! One of them is going straight to the trash, it is INEDIBLE. I have been calling since the 14th and writing to this company but I think it is a GHOST company since they do not respond to anything. I DO NOT RECOMMEND BUYING ANYTHING.
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Silvia C.
Rating: 1 out of 5
following a purchase from 15/04/2025
Gls did not deliver on Thursday, they said there was no one when that was not true, since it was Holy Week they did not open until Tuesday, so the delivery deadline was not met.
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M. Teresa A.
Rating: 1 out of 5
following a purchase from 01/04/2025
I bought a whole ham that I ordered boneless on two occasions and the order arrived without the bones. On 9/4 I called to ask and they told me it was a mistake and that they would send me the bones without any problem, not receiving anything on 15/04 I sent them a message and they have not responded. So I am a bit disappointed.
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Ana C.
Rating: 1 out of 5
following a purchase from 30/03/2025
I still have not received it almost 1 month later.
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Jose M.
Rating: 1 out of 5
following a purchase from 13/04/2025
The ham is mushy and is all fat, I should return it.
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S. Oliver D.
Rating: 1 out of 5
following a purchase from 08/04/2025
GOOD I HAVE BOUGHT OTHER HAMS FROM J. AND P. ALL GOOD Finca el Puerto and Benito this time I changed to Al Legado del Pozo and it is hard and dry. I have been calling for 5 days to return the product and they do not answer, I don't know if they are on vacation or if they don't want to attend to me, I hope for a response S. OLIVER DUX.
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Julio Carlos M.
Rating: 1 out of 5
following a purchase from 04/04/2025
The attention and service are good. The ham is terrible. All lean. It is the most similar to a bad white ham, but much more expensive.
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Claudia E.
Rating: 1 out of 5
following a purchase from 07/04/2025
The ibérico shoulder I bought is very fatty and has hardly any ham, besides it tastes a bit rancid in the very cured part. A disappointment.
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Francisco N.
Rating: 1 out of 5
following a purchase from 20/03/2025
I hope they fix that it was a mistake, but they sent me a ham that has nothing ibérico about it, I hope they respond to me, please. It is the worst ham I have bought.
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Sandra C.
Rating: 1 out of 5
following a purchase from 02/04/2025
Quality not in line with expectations and very thick cut.
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Carlos R.
Rating: 1 out of 5
following a purchase from 18/03/2025
They sell dry hams that others couldn't sell in season. Money wasted and the worst part is that they don't even respond to complaints. Total shamelessness
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Antonio H.
Rating: 1 out of 5
following a purchase from 17/03/2025
The ham is very dry and hard, I can barely cut it. I regret that the money I spent is useless. We will use it for cooking. Very bad experience, I'm sorry.
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Pere S.
Rating: 1 out of 5
following a purchase from 07/04/2025
The shoulder is not acceptable
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Guillermo D.
Rating: 1 out of 5
following a purchase from 30/03/2025
I bought 50 packets of 50% cebo ham. I am a consumer of whole Iberian ham all year round and this is the first time I buy it in packets. Tasteless, with no flavor at all.
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Luis M.
Rating: 1 out of 5
following a purchase from 06/04/2025
I felt deceived, scammed. They do it in such a way that I thought I was buying Joselito loin and sausage. So, deceived and scammed. Regards
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Javier M.
Rating: 1 out of 5
following a purchase from 30/03/2025
I RECEIVED 2 PRODUCTS WITH LITTLE EXPIRATION DATE DESPITE BEING VACUUM PACKAGED. I COMPLAINED AND IN THE END THEY OFFERED TO REFUND THE TRUFFLED CATALAN AND THE BISBE BLANC BUT THE REFUND DOES NOT ARRIVE AFTER 5 OR 6 DAYS, IF I DO NOT RECEIVE IT THIS WEEK I WILL FILE A COMPLAINT WITH PAYPAL FOR THE RESOLUTION CENTER TO DECIDE AND FOR NOW WITHDRAW THE PAYMENT OF THE TOTAL ORDER, NOT JUST FOR THE TWO PIECES THAT WERE OFFERED TO ME, REGARDS
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Javier G.
Rating: 1 out of 5
following a purchase from 30/03/2025
In the drawing, they accompanied it with cheese and fuet. My surprise is that 3 bars of nougat arrived... a disappointment!!!
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Maria Angeles O.
Rating: 1 out of 5
following a purchase from 03/04/2025
The shoulder is very salty, I sent a request for return or exchange several days ago and it has not been attended to, they haven't even bothered to reply to me. I will not buy again
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Daniel Z.
Rating: 1 out of 5
following a purchase from 02/04/2025
A total of 2800 grams arrived. You say they should arrive between 2900 and 3300.
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Javier M.
Rating: 1 out of 5
following a purchase from 02/04/2025
The ham is salty and does not have the expected quality
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Miguel J.
Rating: 1 out of 5
following a purchase from 02/04/2025
The product is advertised as acorn-fed Iberian. It is not, it is commercially called black label, well it comes without the required label. Poorly cured. I definitely will not buy any product from this company again.
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