Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 2, 3, 4 and 5 stars

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L
Lorena B.
Rating: 5 out of 5
following a purchase from 03/04/2023
The package was lost but it was the transport company's fault. The ham is very good.
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Helena T.
Rating: 5 out of 5
following a purchase from 09/04/2023
Arrived perfect and with great flavor. We will definitely repeat when it runs out
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Jordi M.
Rating: 2 out of 5
following a purchase from 08/04/2023
The ham has no fat and is too salty.
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Caroline V.
Rating: 5 out of 5
following a purchase from 12/04/2023
I only buy from them when I run out in my pantry. The best
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Alexis B.
Rating: 5 out of 5
following a purchase from 11/04/2023
Excellent service. Maximum quality and professionalism.
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Yolanda T.
Rating: 5 out of 5
following a purchase from 07/04/2023
Fast shipping and everything correct
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Ismael A.
Rating: 4 out of 5
following a purchase from 10/04/2023
Very cured ham but very good.
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Luis G.
Rating: 5 out of 5
following a purchase from 10/04/2023
Both my family and I are very happy with the purchase made..!! We will repeat
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Félix R.
Rating: 5 out of 5
following a purchase from 09/04/2023
Quality at a good price
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Francisco Javier R.
Rating: 5 out of 5
following a purchase from 10/04/2023
I had already bought cheese several times and I love it, the lomo de navidul was my first purchase and it is very good
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Antonio C.
Rating: 5 out of 5
following a purchase from 07/04/2023
Everything perfect
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Juan Carlos P.
Rating: 5 out of 5
following a purchase from 09/04/2023
Good product at a good price
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Javier M.
Rating: 5 out of 5
following a purchase from 07/04/2023
Excellent product at an unbeatable price
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Bernard G.
Rating: 4 out of 5
following a purchase from 07/04/2023
It's very good, but the cut is very thin, and it doesn't weigh a kilo.
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Juan Jose M.
Rating: 5 out of 5
following a purchase from 08/04/2023
everything correct, fast shipping and very good ham
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Julian M.
Rating: 5 out of 5
following a purchase from 10/04/2023
The shoulder is very dry
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Mila G.
Rating: 5 out of 5
following a purchase from 29/03/2023
Shoulder cebo finca del puerto, we will definitely repeat
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Francisco G.
Rating: 4 out of 5
following a purchase from 04/04/2023
In my case, everything is correct. I will buy again.
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Maribel H.
Rating: 5 out of 5
following a purchase from 05/04/2023
Very good, fast shipping
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German P.
Rating: 4 out of 5
following a purchase from 31/03/2023
Very good experience with the purchase at JamonyPaletilla, great product offer and very clear website. I was able to buy products that are impossible to access where I live and they came properly packaged and without damage. However, there is one point that could be improved and that is the distribution company. In this case, it was through NACEX and I haven't had very good experiences, at least in Lugo where I placed the order. The thing is that the distributor arrived at my address with the package on Wednesday, April 5 (a day before the Holy Week holidays) and rang the bell around 5:00 PM or so, without response, because at that moment I was in the garage and was not expecting the package (I did not receive any prior notice from NACEX or a phone call as other companies do). NACEX's delivery service includes a second delivery attempt, however this was made one minute after the first, which makes no sense (only a 30-minute difference would have been sufficient in this case, although normally it should be a few hours or the next day). In any case, at the end of that day I entered JamonyPaletilla to check the package tracking and saw that they had tried to deliver it and that since there was no response, they took the package to the NACEX office, after notifying the customer of the fact. In this case, I was not informed of anything, there was no phone call from the delivery person nor a notice in the mailbox of failed delivery. I found out when on Wednesday at 7:30 PM I checked the package tracking on the NACEX website. By that time, I no longer had time to go pick it up at the NACEX office (which also only has one in Lugo and is on the outskirts, in the industrial park). Being the day before the Holy Week holiday and since NACEX does not open on Saturdays, I had to wait until Monday, April 10 to pick up the package. In summary, I would like them to give the option to use other courier services. Even if they are more expensive, I prefer to pay a little more because other companies have better communication with the customer, better information on package tracking, and also offer the possibility to pick up the package at a nearby parcel, very useful in case you cannot be home at the time of receiving the package.
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Luis Antonio P.
Rating: 5 out of 5
following a purchase from 05/04/2023
Everything perfect
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Helena P.
Rating: 5 out of 5
following a purchase from 27/03/2023
very good service and the quality of the ham excellent
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Albino C.
Rating: 5 out of 5
following a purchase from 04/04/2023
Very good delivery service as always. Good quality as expected
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Francisco B.
Rating: 4 out of 5
following a purchase from 01/04/2023
I am very happy with the second product, thank you.
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Victoria M.
Rating: 5 out of 5
following a purchase from 31/03/2023
it's tasty
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Javier B.
Rating: 5 out of 5
following a purchase from 04/04/2023
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Dolors M.
Rating: 4 out of 5
following a purchase from 31/03/2023
Very good.
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Mage M.
Rating: 5 out of 5
following a purchase from 02/04/2023
As always quality and service
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Lorena Victòria J.
Rating: 5 out of 5
following a purchase from 31/03/2023
Everything perfect, arrived quickly and most importantly the ham is delicious!
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José Antonio D.
Rating: 5 out of 5
following a purchase from 03/04/2023
It's as expected. The delivery was fast, keep it up. Very attentive.
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Baltasar B.
Rating: 5 out of 5
following a purchase from 03/04/2023
EXCELLENT
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Consuelo S.
Rating: 5 out of 5
following a purchase from 03/04/2023
Very fast service, very well packaged and presented sliced ham
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Jose A.
Rating: 5 out of 5
following a purchase from 04/04/2023
Everything perfect in delivery time and quality
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Silvia C.
Rating: 5 out of 5
following a purchase from 03/04/2023
An excellent ham and cheese. I usually don't buy sliced and vacuum-packed ham, but the taste of this one was perfect. Very good service.
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Susana B.
Rating: 5 out of 5
following a purchase from 29/03/2023
The order arrived very quickly, it is very well packaged and there are indeed 10 packets of ham plus pieces plus bones....and most importantly, it is extremely delicious. I will definitely repeat!!!!
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Marta C.
Rating: 5 out of 5
following a purchase from 03/04/2023
Arrived quickly and perfectly. Thank you
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Ismael R.
Rating: 5 out of 5
following a purchase from 30/03/2023
Very good, with very interesting offers, and everything seems to be of good quality.
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Pedro H.
Rating: 5 out of 5
following a purchase from 30/03/2023
Good product
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Nasir M.
Rating: 5 out of 5
following a purchase from 01/04/2023
Price and quality.
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Maria L.
Rating: 5 out of 5
following a purchase from 30/03/2023
Perfect
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