Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 2, 3, 4 and 5 stars

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A
Ana Isabel S.
Rating: 5 out of 5
following a purchase from 18/12/2025
The ham arrived on time and is very good. I ordered the pata negra for 110 e. I didn't think it would be so good for that price
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Response from JamónyPaletilla
Dear Ana Isabel, we sincerely thank you for your rating and your positive comments about our ham. We are glad to know that you are satisfied with your pata negra order. We hope to serve you again in the future.
A
Asier L.
Rating: 4 out of 5
following a purchase from 12/12/2025
Good flavor.
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Response from JamónyPaletilla
Dear Asier,

We sincerely thank you for sharing your opinion about JamónyPaletilla. We are pleased to know that you enjoyed the flavor of our products. Your rating of 4/5 is greatly appreciated, and we are always striving to offer the best quality. We hope to serve you again in the future.

Best regards,
The JamónyPaletilla team.
F
Fernando G.
Rating: 4 out of 5
following a purchase from 23/11/2025
Everything is very good.
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Response from JamónyPaletilla
Dear Fernando,

We sincerely thank you for your comment and for the rating of 4/5. We are glad to know that your experience with JamónyPaletilla has been very satisfactory. If you have any additional suggestions or comments, please do not hesitate to share them with us. We are here to improve and offer you the best possible service.

Sincerely,
The JamónyPaletilla team.
A
Antonio G.
Rating: 5 out of 5
following a purchase from 03/12/2025
Good price and good quality
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Response from JamónyPaletilla
Hello Antonio!

Thank you very much for your excellent rating. We are glad to know that you are satisfied with the price and quality of our products. Your opinion is very valuable to us. We hope to see you again at JamónyPaletilla!

Best regards,
The JamónyPaletilla team.
J
Jaime B.
Rating: 5 out of 5
following a purchase from 03/12/2025
Perfect, fast shipping and good quality.
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Response from JamónyPaletilla
Dear Jaime,

We sincerely thank you for your excellent review. We are pleased to know that you are satisfied with the speed of the shipping and the quality of our products. Your satisfaction is our priority and we hope to see you again at JamónyPaletilla.

Best regards!
S
Sergio P.
Rating: 5 out of 5
following a purchase from 03/12/2025
Delicious palette!!!!
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Response from JamónyPaletilla
Hello Sergio!

Thank you very much for your excellent rating and for sharing your experience. We are glad to know that you enjoyed our palette. We hope to see you again soon at JamónyPaletilla!

Best regards.
J
Jose Q.
Rating: 5 out of 5
following a purchase from 15/12/2025
Excellent flavor and quality
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Response from JamónyPaletilla
Thank you very much, Jose! We greatly appreciate your comment and are glad to know that you enjoyed the flavor and quality of our products. We hope to see you again at JamónyPaletilla. Cheers!
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Andre G.
Rating: 2 out of 5
following a purchase from 03/12/2025
It took longer than I expected.
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Response from JamónyPaletilla
Hello Andre!

We sincerely appreciate your comment and regret that the delivery took longer than expected. Your satisfaction is very important to us and we are continuously working to improve our shipping times. If you wish to discuss your experience further, please do not hesitate to contact us.

Best regards,
The JamónyPaletilla team
M
Maria Jose F.
Rating: 3 out of 5
following a purchase from 05/12/2025
Very bad transport
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Response from JamónyPaletilla
Dear Maria Jose, we sincerely thank you for your comment and regret that the transport experience was not satisfactory. We are committed to improving our services and your opinion is very valuable to us. If you would like to share more details, please do not hesitate to contact us.
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Veronica M.
Rating: 2 out of 5
following a purchase from 15/12/2025
The ham does not taste good, it feels like it is cooked. The chorizo and salchichón are very good.
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Response from JamónyPaletilla
Hello Veronica,

We sincerely appreciate your opinion. We regret that the ham did not meet your expectations, and we are glad to know that you liked the chorizo and salchichón. Your feedback is very important to us and we will work to improve. We hope you give us another opportunity in the future.

Best regards,
The JamónyPaletilla team.
P
Pedro Luís V.
Rating: 4 out of 5
following a purchase from 26/11/2025
Everything is fine, I take away one star for the delay and difficulty in communication and tracking of the package.
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Response from JamónyPaletilla
Dear Pedro Luis, we sincerely thank you for your comment and your rating. We regret the delay and the difficulties in communication that you experienced; we will take your observations into account to improve our service. We hope to serve you better in the future and that your next experience with JamónyPaletilla is completely satisfactory.
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Adrià O.
Rating: 2 out of 5
following a purchase from 06/12/2025
The delivered product did not match the purchased one.
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Response from JamónyPaletilla
Hello Adrià,

Thank you for your feedback. We regret that the product received did not match your expectations. Please contact us directly to resolve this issue and ensure your satisfaction.

Sincerely,
The JamónyPaletilla team
D
Daniel R.
Rating: 5 out of 5
following a purchase from 14/12/2025
Very satisfied with the JamonyPaletilla brand, very good product, fair price for the quality, and fast delivery. I recommend.
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Sidibe K.
Rating: 5 out of 5
following a purchase from 16/12/2025
As usual, it's super quality. I recommend.
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Michele D.
Rating: 2 out of 5
following a purchase from 03/12/2025
Very salty paletilla
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Response from JamónyPaletilla
Hello Michele,

Thank you for your comment and we are sorry that the paletilla did not meet your expectations. Your opinion is very valuable to us, and we will take it into account to improve our products. We hope to have the opportunity to serve you better in the future.

Sincerely,
The JamónyPaletilla team
D
David P.
Rating: 5 out of 5
following a purchase from 16/12/2025
Perfect
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Response from JamónyPaletilla
Dear David,

We sincerely thank you for your very positive comment. We are glad to know that your experience with JamónyPaletilla has been perfect. We are always here to offer you the best products. We hope to see you again soon!

Sincerely,
The JamónyPaletilla team
L
Luis W.
Rating: 5 out of 5
following a purchase from 17/12/2025
The tripe is very good.
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Response from JamónyPaletilla
Dear Luis, we sincerely thank you for your kind comment and for positively rating our tripe. We are glad to know that you enjoyed our culinary offer and we hope to see you again soon at JamónyPaletilla. Best regards!
M
Maria M.
Rating: 5 out of 5
following a purchase from 16/12/2025
Perfect
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Carlos G.
Rating: 5 out of 5
following a purchase from 17/12/2025
Excellent quality-price ratio. Fast service
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Isabel C.
Rating: 5 out of 5
following a purchase from 17/12/2025
Very good quality and price.
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Maria Jose L.
Rating: 3 out of 5
following a purchase from 14/12/2025
I GIVE THREE STARS BECAUSE IT SAID IT CAME WITH A LOTTERY RECEIPT FOR THE CHILD AND I HAVE NOT SEEN IT, OTHERWISE THE HAM IS GREAT
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Josefa S.
Rating: 5 out of 5
following a purchase from 15/12/2025
Everything is ok
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Basiliso D.
Rating: 5 out of 5
following a purchase from 27/11/2025
Good acorn-fed ham from Don Benito
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Gloria B.
Rating: 5 out of 5
following a purchase from 13/12/2025
Great
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Ivan S.
Rating: 3 out of 5
following a purchase from 24/11/2025
The ham and flavor are excellent, but it was not easy to know if it would arrive when I needed it. I called several times on different days to the customer service phone and no one ever answered, I also had to send several communications until I received a response.
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Mikel S.
Rating: 5 out of 5
following a purchase from 13/12/2025
Good products and fast delivery.
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Adolfo U.
Rating: 5 out of 5
following a purchase from 21/11/2025
Orders always with fast delivery and very good, highly recommended
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Andres R.
Rating: 5 out of 5
following a purchase from 24/11/2025
Everything very well.
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Oriol L.
Rating: 4 out of 5
following a purchase from 15/12/2025
Very good product. Correct price. Very slow delivery from GLS (6 days).
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Daniel G.
Rating: 5 out of 5
following a purchase from 13/12/2025
I bought a perfect ham
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Delia F.
Rating: 2 out of 5
following a purchase from 04/12/2025
Each time you lower the quality of the ham, it is raw
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Silvia S.
Rating: 5 out of 5
following a purchase from 15/12/2025
Super
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José Luis G.
Rating: 5 out of 5
following a purchase from 22/11/2025
The palette is very good, the purchase has been a success.
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Jose V.
Rating: 5 out of 5
following a purchase from 24/11/2025
I wanted to try an author ham and I decided on the one from Jose Castro, I am very satisfied, the ham is excellent and not too salty.
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Jordi O.
Rating: 3 out of 5
following a purchase from 11/12/2025
I didn't realize they were boneless and it's very difficult to cut. The wording was not clear at all.
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Cristobal G.
Rating: 4 out of 5
following a purchase from 26/11/2025
Everything perfect.
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Carol V.
Rating: 2 out of 5
following a purchase from 15/12/2025
The paletilla is very dry and hardly has any ham flavor. Salty!
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Josep C.
Rating: 5 out of 5
following a purchase from 15/12/2025
Optimal, good ham, reasonable price and arrived on time.
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Antonio G.
Rating: 3 out of 5
following a purchase from 07/12/2025
A bit soft for being 100% acorn, flavor and color make me doubt if it really is. I ordered it in four pieces, so far the one I started, I am not very satisfied
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Alfonso Manuel R.
Rating: 2 out of 5
following a purchase from 27/11/2025
A first order placed at the end of October was perfect and arrived on time, this second order placed on November 27 arrived on December 23 almost a month after I claimed it two or three times
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