Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 2, 3, 4 and 5 stars

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Jose Maria S.
Rating: 5 out of 5
following a purchase from 21/05/2026
As always, perfect
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Response from JamónyPaletilla
Thank you very much, Jose Maria! We are glad to know that you are always satisfied with our products. Your support is greatly appreciated. See you next time!
F
Fidel B.
Rating: 5 out of 5
following a purchase from 24/05/2026
Quality-price relationship
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Response from JamónyPaletilla
Dear Fidel,

We sincerely thank you for your comment and the excellent rating you have given us. We are glad to know that you have found a good quality-price relationship in our products. Our goal is to offer the best to our customers, and your satisfaction is our greatest reward.

We hope to continue having your trust in the future.

Sincerely,
The JamónyPaletilla team
I
Igor A.
Rating: 5 out of 5
following a purchase from 20/05/2026
The palette arrived quickly and the quality is very good
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Response from JamónyPaletilla
Dear Igor, we sincerely thank you for your 5-star rating. We are pleased to know that the palette arrived quickly and that you are satisfied with the quality. We hope to serve you again soon at JamónyPaletilla.
M
Maria L.
Rating: 3 out of 5
following a purchase from 20/05/2026
The ham is not the quality I expected.
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Response from JamónyPaletilla
Dear Maria,

Thank you for sharing your opinion about our ham. We regret that the quality did not meet your expectations and I value your feedback, as it helps us improve. Please do not hesitate to contact us directly so we can resolve your situation.

Sincerely,
The JamónyPaletilla team
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Jose V.
Rating: 5 out of 5
following a purchase from 11/05/2026
Very good the 100% Iberian ham and the 50% cured loin too
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Response from JamónyPaletilla
Dear Jose, we greatly appreciate your rating and your kind words about our 100% Iberian ham and the 50% cured loin. We are glad to know that you enjoyed our products. We hope to see you again at JamónyPaletilla. Best regards!
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Susana G.
Rating: 5 out of 5
following a purchase from 19/05/2026
Fantastic everything. Thank you
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Response from JamónyPaletilla
Dear Susana,

We greatly appreciate your wonderful comment and your 5/5 rating. We are glad to know that you had a fantastic experience with us. We hope to serve you again soon at JamónyPaletilla!

Sincerely,
The JamónyPaletilla team
A
Angel V.
Rating: 5 out of 5
following a purchase from 14/05/2026
Perfect
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Response from JamónyPaletilla
Thank you very much, ANGEL, for your 5/5 rating! We are glad to know that you are satisfied with our site "JamónyPaletilla". Your support is greatly appreciated. We hope to see you again soon!
A
Alfredo H.
Rating: 5 out of 5
following a purchase from 09/05/2026
very good
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Response from JamónyPaletilla
Dear Alfredo,

We sincerely thank you for your comment and for the 5/5 rating. We are glad to know that your experience with JamónyPaletilla has been satisfactory. If you have any suggestions or questions, please do not hesitate to contact us. We hope to see you again soon!

Sincerely,
The JamónyPaletilla team
J
José Antonio N.
Rating: 5 out of 5
following a purchase from 10/05/2026
Regarding the products, no objections. They have always been of good quality and in good condition. Not so regarding the transport and delivery service in the Tarragonés area. This is not the first time I have complained about this. From the Jamón and Paletilla headquarters (El Vendrell) to my house, it is approximately 16 km. Well, the shipments usually arrive two or three days after they have been picked up by the GLS transport company. In addition, GLS sends me an email announcing the pickup and the subsequent delivery the next day. Well; it is never fulfilled. The delivery is usually made, as I said before, two or three days after the pickup without respecting what was announced by email. If the delivery is to be made to another of my addresses (El Maresme), the situation is different. Here, GLS usually meets the deadlines and what was previously announced.
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Response from JamónyPaletilla
Dear José Antonio,

We sincerely appreciate your positive evaluation of the quality of our products at JamónyPaletilla. We regret the inconveniences you have experienced with the transport and delivery service in the Tarragonés area. We are committed to improving this situation and will pass on your comments to the relevant service to ensure that your shopping experience is as satisfactory as our products.
M
Marc P.
Rating: 5 out of 5
following a purchase from 11/05/2026
Excellent product but delayed delivery
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Mª De Los Angeles J.
Rating: 5 out of 5
following a purchase from 13/05/2026
I ordered sliced ham and it came boneless. They kindly resent it as I requested. They took care of all the procedures.
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Response from JamónyPaletilla
Dear Mª de los Angeles,

We sincerely thank you for your comment and are pleased to know that you were able to resolve the issue with your order satisfactorily. Your satisfaction is our priority, and we are here to assist you with whatever you need. We hope to serve you again soon!
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Patxi G.
Rating: 5 out of 5
following a purchase from 10/05/2026
everything ok
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Response from JamónyPaletilla
Dear Patxi, we sincerely thank you for your 5/5 rating. We are pleased to know that you had a satisfactory experience on our site "JamónyPaletilla". If you have any suggestions or inquiries, please do not hesitate to contact us. Best regards!
D
Diego C.
Rating: 4 out of 5
following a purchase from 11/05/2026
Good.
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Response from JamónyPaletilla
Dear Bar el Circuit,

We sincerely thank you for your comment and for the rating of 4/5. We are glad to know that you had a good experience at JamónyPaletilla. Your opinion is very important to us and motivates us to continue improving.

We hope to see you again soon.

Best regards,
The JamónyPaletilla team
F
Fernando B.
Rating: 4 out of 5
following a purchase from 08/05/2026
Received, but the package was outside at a very high temperature, I don't know for how long. Even though we were at home, the carrier did not notify us. I like the ham but the dispatch should be faster and more controlled. Another thing: in the past I bought the same ham in slices, but with small packages, I think of 50-60 grams. These packages are too large for the refrigerator and also for consuming just one or two bites.
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Response from JamónyPaletilla
Dear Fernando, we appreciate your comment and your rating. We regret that the ham did not meet your expectations and understand that the concept of "author's ham" can be different for each person. Your opinion is very valuable to us and we will take it into account to continue improving our products.
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Benjamí R.
Rating: 5 out of 5
following a purchase from 16/05/2026
Very good. It has improved a lot in the speed of shipments. It's a shame that a personal offer that was made to me years ago and I enjoyed has been canceled.
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Response from JamónyPaletilla
Dear Benjamín, we sincerely thank you for your rating and are glad to know that you have noticed the improvement in the speed of our shipments. We regret the cancellation of the personal offer and will take your comments into account to offer you new opportunities in the future.
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Sylvain C.
Rating: 5 out of 5
following a purchase from 04/05/2026
Perfect!!! Fast delivery and excellent products
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Pere Miquel T.
Rating: 5 out of 5
following a purchase from 02/05/2026
good quality!
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Response from JamónyPaletilla
Dear PERE MIQUEL,

We sincerely thank you for sharing your experience and for the 5/5 rating. We are pleased to know that you have appreciated the quality of our products. Your satisfaction is our priority, and we hope to serve you again soon.

Best regards,
The JamónyPaletilla team
P
Pepe G.
Rating: 5 out of 5
following a purchase from 09/05/2026
Everything is fine
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Response from JamónyPaletilla
Thank you, Pepe! We are glad to know that everything was fine. Your opinion is very important to us. We hope to see you again at JamónyPaletilla!
C
Cines Castellon S L P.
Rating: 5 out of 5
following a purchase from 19/05/2026
EXCELLENT AS ALWAYS
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Response from JamónyPaletilla
Dear Cines Castellon S L,

We sincerely thank you for your excellent rating. We are pleased to know that, as always, you have been satisfied with our products and services. Your support and trust are very important to us. We hope to continue serving you with the same quality in the future!

Sincerely,
The JamónyPaletilla team.
F
Francisco Javier R.
Rating: 5 out of 5
following a purchase from 15/05/2026
Good packaging and better content, I will buy again.
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Response from JamónyPaletilla
Dear Francisco Javier,

We sincerely thank you for your excellent rating and for taking the time to share your experience. We are pleased to know that both the packaging and the content have been to your liking. We will be happy to welcome you again at JamónyPaletilla. See you soon!

Sincerely,
The JamónyPaletilla team
J
Juan Jose M.
Rating: 5 out of 5
following a purchase from 28/04/2026
Good price and undeniable quality of Joselito's paletilla!
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Response from JamónyPaletilla
Dear Juan Jose, we sincerely thank you for your excellent comment and for highlighting the quality and price of our Joselito's paletilla. Your satisfaction is our priority and we are glad to know that you enjoyed your experience at JamónyPaletilla. We hope to see you again soon!
J
Juan David M.
Rating: 5 out of 5
following a purchase from 09/05/2026
Unmatched quality-price.
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Response from JamónyPaletilla
Hello Juan David!

Thank you very much for your excellent rating. We are glad to know that you value the quality-price of our products. Your opinion is very important to us and motivates us to keep improving. We hope to see you soon at JamónyPaletilla!

Best regards,
The JamónyPaletilla team.
M
Miguel Angel H.
Rating: 5 out of 5
following a purchase from 06/05/2026
Very satisfied
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Response from JamónyPaletilla
Dear Miguel Ángel, we sincerely thank you for your comment and for the excellent rating of 5/5. We are glad to know that you are very satisfied with our page "JamónyPaletilla". Your satisfaction is our priority and we continue to work to offer you the best.
A
Amador O.
Rating: 5 out of 5
following a purchase from 08/05/2026
Great
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Response from JamónyPaletilla
Dear Amador,

We sincerely thank you for your excellent rating and for sharing your experience with us. We are glad to know that you were satisfied with our products. Your opinion is very valuable and motivates us to continue offering the best. We hope to see you again soon at JamónyPaletilla!

Best regards,
The JamónyPaletilla team
J
Juan M.
Rating: 5 out of 5
following a purchase from 13/05/2026
Fast and good, I will repeat
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Response from JamónyPaletilla
Dear Juan,

We sincerely thank you for your comment and your rating of 5 stars. We are glad to know that you had a fast and satisfactory experience with us. We will be happy to welcome you again at "JamónyPaletilla". See you soon!

Sincerely,
The JamónyPaletilla team
M
Miguel M.
Rating: 5 out of 5
following a purchase from 14/05/2026
Easy purchase and efficient delivery
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Response from JamónyPaletilla
Dear Miguel, we sincerely thank you for your comment and for the excellent rating of 5/5. We are pleased to know that your shopping experience at JamónyPaletilla has been easy and efficient. We hope to serve you again in the future.
J
Jacky R.
Rating: 5 out of 5
following a purchase from 12/05/2026
Good product and delivery
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Antonia O.
Rating: 5 out of 5
following a purchase from 06/05/2026
Very good, although this time it is a bit saltier than usual.
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Response from JamónyPaletilla
Hello Antonia!

Thank you very much for your review and for sharing your experience. We are glad to know that you liked our product. We will take your comment about the salt level into account to continue improving. We hope to see you soon at JamónyPaletilla!

Best regards.
A
Antonio C.
Rating: 4 out of 5
following a purchase from 13/05/2026
The shoulder was very good, but the order took longer than expected and the weight was less than requested (and this is the second or third time this has happened). However, they refunded me from one day to the next.
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Response from JamónyPaletilla
Dear Antonio,

We sincerely thank you for your comment and the rating you have given us. We are pleased to know that you enjoyed the shoulder, although we regret the inconveniences you experienced with the delivery time and the weight of your order. Your experience is very important to us and we will take your observations into account to improve our services. We appreciate your understanding and are at your disposal for any additional inquiries.

Sincerely,
The Jamón y Paletilla team
J
Javier M.
Rating: 5 out of 5
following a purchase from 02/05/2026
Rating: 5/5 Opinion: Excellent piece as always. I would say this last one is even better than the previous ones. Intense flavor. Exact maturation. Adequate fat. Excellent. The bad news is that we are already halfway through.
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Response from JamónyPaletilla
Dear Javier,

Thank you very much for your excellent review! We are glad to know that you have enjoyed our piece and that the quality continues to exceed your expectations. We appreciate your support and hope to offer you more delicious moments in the future. Do not hesitate to contact us if you need more information or recommendations.

Best regards!
The JamónyPaletilla team
F
Francisco Javier S.
Rating: 5 out of 5
following a purchase from 07/05/2026
The product is completely satisfactory to me.
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Response from JamónyPaletilla
Thank you very much, Francisco Javier! We are very glad to know that the product has been completely satisfactory for you. We appreciate your support and hope to see you again at JamónyPaletilla. Best regards!
M
Miguel Angel F.
Rating: 5 out of 5
following a purchase from 05/05/2026
I have been a customer for years and you always improve
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Response from JamónyPaletilla
Dear Miguel Ángel,

We sincerely appreciate your rating and your loyalty over the years. We are pleased to know that you have noticed our improvements and we remain committed to offering you the best possible experience.

Sincerely,
The JamónyPaletilla team.
A
Alejandro M.
Rating: 5 out of 5
following a purchase from 05/05/2026
Everything is correct, a pleasure to deal with this company.
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Response from JamónyPaletilla
Dear Alejandro, we sincerely thank you for your very positive comment. We are pleased to know that you have had a satisfactory experience with us. We are at your disposal for any future inquiries or needs. Best regards!
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Lidia G.
Rating: 5 out of 5
following a purchase from 12/05/2026
An excellent ham for the price. Great purchase
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Response from JamónyPaletilla
Dear Lidia,

We sincerely thank you for your 5/5 rating. We are pleased to know that you have found an excellent quality-price ratio in our ham. Your satisfaction is our greatest reward. We hope to serve you again soon!

Sincerely,
The JamónyPaletilla team
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Pedro C.
Rating: 5 out of 5
following a purchase from 29/04/2026
Good product. Well packaged. Excellent quality
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Response from JamónyPaletilla
Hello Pedro!

Thank you very much for your rating and for your kind words. We are glad to know that you are satisfied with the quality and packaging of our products. We hope to see you again at JamónyPaletilla!

Best regards,
The JamónyPaletilla team
F
Francisco O.
Rating: 5 out of 5
following a purchase from 07/05/2026
Everything arrived wonderfully and everything is very good. Thank you very much.
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Response from JamónyPaletilla
Dear Francisco,

We sincerely thank you for your excellent rating and for sharing your experience with us. We are pleased to know that you received everything in perfect condition and that you enjoyed our products. Your satisfaction is our priority. We hope to see you again soon at JamónyPaletilla!

Sincerely,
The JamónyPaletilla team.
A
Annabelle Y.
Rating: 5 out of 5
following a purchase from 11/05/2026
Received quickly perfect!
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Francisco R.
Rating: 3 out of 5
following a purchase from 11/05/2026
It does not have the umami I expected
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Oscar B.
Rating: 5 out of 5
following a purchase from 01/05/2026
100% recommendable.
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Response from JamónyPaletilla
Hello Oscar!

Thank you very much for your 5-star rating and for recommending "JamónyPaletilla". We are glad to know that you had a good experience. We hope to see you again soon!

Best regards,
The JamónyPaletilla team.
F
Fulvio A.
Rating: 3 out of 5
following a purchase from 02/05/2026
First thing: they forgot my order, I had to call. The cebo ham on sale does NOT have great quality, it is a small ham for making sandwiches for workers. It has very little Iberico in it. The prices are good, the quality less so.
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