Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 2, 3 and 4 stars

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A
Angeles L.
Rating: 3 out of 5
following a purchase from 19/08/2025
The Iberian cebo, Iberian desire, is good. The sliced reserve ham, Bon Talla, I don't like. It's hard and its flavor is not that of a reserve.
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Leopoldo P.
Rating: 3 out of 5
following a purchase from 14/08/2025
Very ordinary product and delay in service.
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David Q.
Rating: 2 out of 5
following a purchase from 16/08/2025
It was very cured truthfully and very hard
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José Luis M.
Rating: 2 out of 5
following a purchase from 21/08/2025
In the first order I made of a ham I would give it a rating of between 0 and 100 of 90 in this second order I ordered two hams one I have not started yet and the other I would give a rating of 45
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Jose Luis R.
Rating: 4 out of 5
following a purchase from 10/08/2025
The order arrived well and good quality but what I don't like is that they don't have any working phone number
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Veronica G.
Rating: 4 out of 5
following a purchase from 14/08/2025
It was a bit salty
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Carlos G.
Rating: 3 out of 5
following a purchase from 13/08/2025
The blood sausage is not made of onion, it's a compact mass that doesn't break apart. It's not suitable for its purpose. On the other hand, it took two weeks to arrive, I suppose the delivery person was on a bicycle.
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Miguel I.
Rating: 3 out of 5
following a purchase from 06/08/2025
It's quite good, but I think there was less quantity than advertised, if we discount the weight of the plastics that protect the ham it doesn't exceed 4,300 grams.
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Juan Manuel M.
Rating: 3 out of 5
following a purchase from 24/07/2025
The ham I bought had a good flavor. But I ordered it created and they delivered the whole piece to me.
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Jeremy L.
Rating: 2 out of 5
following a purchase from 15/08/2025
The order and delivery went very well, but the ham is not at all up to my expectations. It is very tender, with an almost neutral taste... far from the pata negra that I am used to tasting... I would not recommend it
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Eulalia P.
Rating: 4 out of 5
following a purchase from 03/08/2025
Ok but very salty and the yellow fat with a bit of aftertaste
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Juan Manuel L.
Rating: 3 out of 5
following a purchase from 15/08/2025
More well-salted than usual.
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Manuel G.
Rating: 4 out of 5
following a purchase from 16/08/2025
The flavor is spectacular, but with too much excess fat. If it had a little less fat, it could be said that it is the best ham, quality-price, that I have ever bought. I will repeat to see if the fat was a coincidence, or if that is the reason for the good price. Thank you
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Isabel P.
Rating: 2 out of 5
following a purchase from 08/08/2025
The ham has a lot of fat
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Maite Z.
Rating: 2 out of 5
following a purchase from 08/08/2025
The service and attention are unbeatable as always and I have been a customer for many years but in this case I had to return it because it was as thin as a board and the bacon was yellowish, so the little meat of ham that was there was rancid, they changed it for another one, we'll see how it turns out
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Antonio P.
Rating: 4 out of 5
following a purchase from 27/07/2025
happy with the result, good flavor and an acceptable cure, we will surely repeat, greetings and thank you very much.
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Ignacio T.
Rating: 4 out of 5
following a purchase from 01/08/2025
good presentation and good product, I am enjoying it. Thank you
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Laurent C.
Rating: 4 out of 5
following a purchase from 02/08/2025
Good products in general and ok prices with discounts. The last shoulder had too much fat.
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Carlos E.
Rating: 2 out of 5
following a purchase from 09/08/2025
Well, for being black label as they say... mine is lean like reserve serrano ham. I start the counterweight and the meat is completely lean, nothing interspersed between the meat and the fat. In terms of flavor, since it has no fat, it is dry and has no flavor. The salt point is good and the curing is perfect. But not for what is sold as black label.
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Cristobal M.
Rating: 4 out of 5
following a purchase from 05/08/2025
customer service solutions very satisfactory
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Cristobal M.
Rating: 2 out of 5
following a purchase from 27/07/2025
too long to prepare the order, the transport was fine.
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Eduardo P.
Rating: 3 out of 5
following a purchase from 16/07/2025
They took a long time to deliver and the product did not have the black label, as requested. Regards.
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Antonio J.
Rating: 3 out of 5
following a purchase from 02/08/2025
Satisfied.
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Jesus C.
Rating: 3 out of 5
following a purchase from 28/07/2025
They took 9 days to send the order, without any explanation.
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Juan Jose G.
Rating: 4 out of 5
following a purchase from 03/08/2025
The ham is good
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Arturo B.
Rating: 4 out of 5
following a purchase from 02/08/2025
Very good flavor, a bit small the shoulder, but well those of us who don't have money have to settle. Thank you.
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Catherine C.
Rating: 3 out of 5
following a purchase from 04/08/2025
The ham and cheese were warm upon arriving at my home. We need to change the carrier and send by Chronofresh
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Andres C.
Rating: 3 out of 5
following a purchase from 02/08/2025
This time the ham is quite salty. The previous one was much better and was from the same brand.
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Laura D.
Rating: 3 out of 5
following a purchase from 12/07/2025
The ham is tasty but the shipping was extremely delayed.
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Lluís G.
Rating: 2 out of 5
following a purchase from 24/07/2025
The feed ham is not feed, it is a good serrano ham and I'm sorry but I was disappointed.
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Miguel Angel R.
Rating: 3 out of 5
following a purchase from 20/07/2025
I spoke with you, as in the previous shipment the package had been tampered with, and you told me you were going to send me 3 envelopes that were missing. My phone is 626802979 and my email is [email protected].
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Manuel A.
Rating: 3 out of 5
following a purchase from 29/07/2025
HAM WITHOUT MORE.
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Jose V.
Rating: 3 out of 5
following a purchase from 15/07/2025
It's a little salty but not bad.
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Vanessa C.
Rating: 3 out of 5
following a purchase from 29/07/2025
For my taste, it's very dry and a bit small in weight.
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Ruben C.
Rating: 2 out of 5
following a purchase from 24/07/2025
The ham is good and the service is fine.... everything on time.... but I feel a bit deceived by stating that the shoulders weigh between 1.750 and 2 kg.... I ordered 3 shoulders and none of them reached the minimum weight stated in the ad. The heaviest was 1.650 and there was another one of 1.600... a total of almost 0.5 kg less.
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Santiago F.
Rating: 4 out of 5
following a purchase from 22/07/2025
Very good
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Jordi A.
Rating: 2 out of 5
following a purchase from 25/07/2025
we received the ham, we started it and I was very disappointed with it. It is not a 50% Iberian ham, its flavor is not even close, it is a ham with a serrano flavor and it is also very salty. I think they cannot put in the ad Premium Iberian Ham 50% and send that ham, it is like a serrano ham and excessively salty, I requested a return.
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Alberto G.
Rating: 4 out of 5
following a purchase from 19/07/2025
The shoulder is salty!!
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Maximo J.
Rating: 3 out of 5
following a purchase from 25/07/2025
My satisfaction has a but, this ham would be perfect if it had a little less salt, it wouldn't be bad to announce that this ham is low in salt, so the buyer knows what they are purchasing.
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Antonia R.
Rating: 2 out of 5
following a purchase from 27/07/2025
The transport company was delayed and the vacuum packaging does not fit well on some pieces
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