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J
Rating: 4 out of 5
very good quality and service
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Customer reviews of JamónyPaletilla
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
Summary of reviews
JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Reviews 2, 3 and 4 stars
Reset filtersF
Rating: 4 out of 5
Overall good, the product ham is good in flavor, the only thing is that the delivery is excessively delayed and takes a weekend without the product being refrigerated at the carrier's expense.
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P
Rating: 2 out of 5
It is very expensive, both the products and the shipping costs, which said it would take 24 or 48 hours and took a week after claiming. The products have good quality and good shipping conditions. But I don't think I will buy here again.
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M
Rating: 4 out of 5
Very satisfied especially with the last purchase
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S
Rating: 4 out of 5
The shoulder is a bit soft, quality/price quite good. The delivery was delayed to a week.
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I
Rating: 3 out of 5
The package arrived open. I wrote to tell them and they haven't replied. The ham is very tasty.
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R
Rating: 3 out of 5
I received it past the date, ruining a family celebration. Besides all the products, only the chorizo was worth it. This is the third purchase I make and I will not order more.
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I
Rating: 3 out of 5
It lacks a point of curing.
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V
Rating: 3 out of 5
This time it is not the best. The ham is not the desired one, we thought that being 100% acorn it would be better, it is too soft for our taste. We hope the next one is better.
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C
Rating: 2 out of 5
It advertised that the shoulder was 4.5 kg and turned out to be 2.1 kg.
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J
Rating: 2 out of 5
I personally never ordered iberico ham, this is the first and last time, because it is only fat and 200 grams of ham, it only has fat and more fat from the 6 kilos that weigh I have taken out almost 3 kg of fat and what remains, in short a mistake, not having been able to order Montesano.
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M
Rating: 4 out of 5
The order took 9 days to arrive and that seemed exaggerated to me and the truth is that the ham (we bought it as a trial to then buy it always) has turned out salty and dry. The lomo and cheese very good
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E
Rating: 4 out of 5
the product looks very good, but the transport service leaves much to be desired since I indicated that it should be delivered before 12:00h any day and not only did they ignore this directive but they left the package with the neighbor without asking me with how easy it is to make a call, the neighbor had to come to tell me that he had the package, while I was worried because I received the email with delivery made and I did not have it, regards.
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M
Rating: 2 out of 5
In this last order the quality of the ham is not the same. I did not like it at all, it cannot be considered iberico cebo shoulder, it is from the cellar. A shame because I bought 50 packets.
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O
Rating: 3 out of 5
Once weighed, the sliced ham adds up to 1.3kg. It seems little for a shoulder of about 4kg.
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J
Rating: 2 out of 5
They said it would be delivered in 24 to 48 hours and it took a week, it said shoulder between 4 and 4.5 kilos and it weighed exactly 4 kilos.
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C
Rating: 2 out of 5
The ham is at its salt point, but it is very dry, making it hard to eat.
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B
Rating: 3 out of 5
The ham is good but there was a delay in shipping.
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J
Rating: 3 out of 5
The shipping took more than two weeks to arrive and a claim process had to be initiated via PayPal. On the other hand, the product received did meet expectations.
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P
Rating: 2 out of 5
The ham is not bad in taste, and the gifts like chorizo and cheese are good... but the ham weighs 2.5 kilos, and the ad said 4.5, which makes me doubt if they sent me everything I am entitled to.
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Y
Rating: 2 out of 5
The ham has no taste, Lidl ham
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Y
Rating: 3 out of 5
The ordering and delivery process was correct, but the ham, for being a 5 Jotas, is not of the quality of the fame it has. Too much fat.
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M
Rating: 2 out of 5
The expiration date of 40% of the received product is only a few days away from the reception date; which forces to consume it at "forced marches".
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J
Rating: 4 out of 5
Meets expectations. I have made previous purchases, and all have been satisfactory.
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A
Rating: 4 out of 5
like other times good product quality price
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M
Rating: 3 out of 5
Little curing.
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J
Rating: 4 out of 5
There should be more clarity about the delivery time when placing the order. They do not respond to phone calls.
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E
Rating: 4 out of 5
Speed, quality, and professionalism.
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J
Rating: 4 out of 5
Good, but I don't like that it wasn't clear how many days it would take to arrive and since it was the first time, you are left with the doubt, until it arrives, whether it will be a fraud or not. And another thing is that I bought a shoulder, supposedly Duroc, but this data does not appear anywhere, luckily it is still good. Thank you!
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P
Rating: 2 out of 5
The ham has disappointed me, low quality with no taste, the salami is hard, the cheese promises, the bacon is good and the loin is also good.
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J
Rating: 4 out of 5
Good merchant.
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J
Rating: 3 out of 5
I had bought before and the quality of the ham was better than on this occasion.
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B
Rating: 4 out of 5
Quite acceptable, perhaps I expected it to be of much higher quality, given the price. As for the transport, everything was great.
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M
Rating: 3 out of 5
I bought a lot of shoulder, wedge of cheese, and sausages and only received the shoulder.
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J
Rating: 4 out of 5
I ordered chicharrones and in the photo, a small piece of half a kilo is seen, the reality is that they send you broken pieces. The product was good but I wanted to gift one and with the presentation, I didn't dare
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S
Rating: 4 out of 5
a pass
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D
Rating: 2 out of 5
The first time I buy here and the truth is that the delivery time and especially the quality of the product do not resemble those I usually buy from Guijuelo.
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D
Rating: 4 out of 5
The shipment took a long time
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V
Rating: 2 out of 5
The shoulder I bought is offered as extraordinary, but it is very very average. Disappointed with the order. The purchase process was good and fast delivery.
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G
Rating: 4 out of 5
Excellent flavor of the ham, too bad we bought 7 kg, and not bigger. One of the best hams I have bought on this page. Just the right curing and exact salt point. Maybe a little more fat than expected, but not too much. I would sign for another one like it next time.
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