Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 2, 3 and 4 stars

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A
Alberto C.
Rating: 4 out of 5
following a purchase from 14/02/2025
Good presentation, good quality, price can be improved.
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Manuel S.
Rating: 2 out of 5
following a purchase from 12/02/2025
The ham tastes like pork, don't laugh, it makes sense. If it is cured and tastes like pork... it could be due to lack of salt in the drying, or little curing time... really from Pozo, I didn't expect that.
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Montserrat L.
Rating: 3 out of 5
following a purchase from 06/02/2025
In the order, I asked them to include the chopped bone but they didn't do it.
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Maria Teresa V.
Rating: 4 out of 5
following a purchase from 09/02/2025
Correct and punctual shipping.
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Gregorio M.
Rating: 4 out of 5
following a purchase from 11/02/2025
The only downside was that I expected the order to arrive earlier, I placed the order on the 12th and expected delivery on the 14th, it was not delivered until the 17th. Other than that, the shoulder is of exceptional quality and flavor.
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Rafael C.
Rating: 3 out of 5
following a purchase from 11/02/2025
Yes, it's fine, although I haven't tried it yet. Thank you. Best regards.
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Fernando B.
Rating: 3 out of 5
following a purchase from 01/02/2025
It has been cut with too much bacon.
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Fernando A.
Rating: 4 out of 5
following a purchase from 05/02/2025
Excellent.
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Gabriel M.
Rating: 2 out of 5
following a purchase from 04/02/2025
The taste of the ham is very good, but the amount of fat is impressive, you lose a lot of the ham removing that fat
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Daniel O.
Rating: 3 out of 5
following a purchase from 04/02/2025
The Ham and the cut are correct, the presentation format is adequate, but the quantity is very scarce... from one ham, I only received 24 packets, for a price of 133 euros it seems like little product.
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J. Eliseo F.
Rating: 4 out of 5
following a purchase from 08/02/2025
I have already placed several orders for both whole shoulders and sliced ones and everything is perfect. Quality, price, and superior service.
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Daniel C.
Rating: 4 out of 5
following a purchase from 09/02/2025
Everything correct from Jamón y Paletilla. Unfortunately, the transport was not so good: first, it gave me a delivery date for Wednesday, then for the following Monday, and finally I was lucky and it was delivered on Friday. It took 5 days in the end with confusing information, indeed, destination Germany.
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Jaime T.
Rating: 2 out of 5
following a purchase from 09/02/2025
too dry the ham is not at the optimal point
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Ignacio P.
Rating: 4 out of 5
following a purchase from 06/02/2025
The shipment arrived very well and the ham is delicious.
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Francisco H.
Rating: 2 out of 5
following a purchase from 05/02/2025
They did not deliver the order nor did they contact me.
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José Ignacio L.
Rating: 4 out of 5
following a purchase from 28/01/2025
I have only opened one packet and the ham was tasty.
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Armando C.
Rating: 4 out of 5
following a purchase from 20/01/2025
GOOD SERVICE
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Juan T.
Rating: 3 out of 5
following a purchase from 04/02/2025
Not bad
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Francisco Javier C.
Rating: 4 out of 5
following a purchase from 24/01/2025
You are reducing a bit the amount of packets I order.
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Jose C.
Rating: 3 out of 5
following a purchase from 02/02/2025
I was a little disappointed because I have been buying 50% iberian acorn ham from different websites for years, and this time I ordered the 100% iberian expecting more flavor and more infiltrated fat and the one I received has an acceptable flavor, but it is very lean, very cured and without any infiltrated fat. It is good, I have not complained about anything, but I was a little disappointed, due to the price increase over the 50% I expected some difference for the better.
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Cay H.
Rating: 3 out of 5
following a purchase from 20/01/2025
On January 20 I bought an iberian loin and the preferred consumption date was before 18-01-2025.
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Diego M.
Rating: 3 out of 5
following a purchase from 29/01/2025
Goods delivered 6 days after the order date (from Wednesday........ to the following Tuesday)
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Juan José B.
Rating: 2 out of 5
following a purchase from 30/01/2025
good flavor and quality, but very cured and somewhat dry.
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Luis R.
Rating: 4 out of 5
following a purchase from 21/01/2025
All good
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Alfredo S.
Rating: 4 out of 5
following a purchase from 23/01/2025
Very good product, I am very happy and I will buy again.
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Juan Bautista C.
Rating: 3 out of 5
following a purchase from 24/01/2025
Too much ripeness for a 5J
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José Carlos R.
Rating: 2 out of 5
following a purchase from 24/01/2025
I already mentioned it to you by email
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Ivana Rz P.
Rating: 2 out of 5
following a purchase from 24/01/2025
The shoulder is smaller than in the description
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Delia F.
Rating: 2 out of 5
following a purchase from 22/01/2025
Every time you send fresher and less cured hams, full of bacon. This last order that was supposedly better ham is undercured and tastes like plastic. I am very disappointed, to be honest
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Rosa R.
Rating: 4 out of 5
following a purchase from 20/01/2025
very good taste fast shipping
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Juan M.
Rating: 3 out of 5
following a purchase from 13/01/2025
Satisfaction with the product, it has good taste and price... somewhat dissatisfied with the shipping as it took me a while to receive it
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Jordi T.
Rating: 2 out of 5
following a purchase from 17/01/2025
I bought two identical products as a gift, and there was a big difference (almost 1kg) between the two.
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Claudette F.
Rating: 4 out of 5
following a purchase from 17/01/2025
Good purchase, good products
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Juan Carlos B.
Rating: 3 out of 5
following a purchase from 20/01/2025
To be honest, I would say that the quality-price ratio is acceptable but the piece I got was very dry and salty. I wouldn't buy again
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José G.
Rating: 2 out of 5
following a purchase from 17/01/2025
The Iberian shoulder I wanted received is of RECEBO, NOT 100% acorn, according to the purchase made.
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Rosa María B.
Rating: 2 out of 5
following a purchase from 19/01/2025
The quality of the ham is terrible, the cut extremely thick (it forms a ball). In short, a ham exclusively for cooking.
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Alberto F.
Rating: 3 out of 5
following a purchase from 18/01/2025
I bought 4 pieces of loin, approximate weight per unit 0.5 kg. Actual weight, of the 4, with packaging '1.7'. This is the second time this has happened. The product is undoubtedly good, that's why I give 3 stars
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Miguel B.
Rating: 4 out of 5
following a purchase from 29/12/2024
Fast delivery. Good product, but not as good as the last purchase
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Patxi G.
Rating: 2 out of 5
following a purchase from 17/01/2025
It was drier and with less fat than the previous shoulders
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Jose Moises F.
Rating: 4 out of 5
following a purchase from 19/01/2025
The last 5 jotas ham left much to be desired. Full of bacon, a bit salty, and certainly not the quality I expected. I have bought 100% Iberian pata negras without jotas, much richer. I won't return it out of laziness, but I should return it.
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