JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Thank goodness the template was low in salt. Because it borders on salty. The Iberian loin and chorizo are very good.
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Juan Carlos M.
Rating: 4 out of 5
following a purchase from 23/06/2026
It was good
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Response from JamónyPaletilla
Dear Juan Carlos,
We sincerely thank you for your comment and for the rating you have given us. We are glad to know that you enjoyed our product.
Sincerely,
The JamónyPaletilla team
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Iñaki A.
Rating: 4 out of 5
following a purchase from 28/06/2026
Correct
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Response from JamónyPaletilla
Hello Iñaki,
We sincerely thank you for your comment and are glad to know that your experience has been correct. We hope to see you again soon at JamónyPaletilla to continue offering you our products.
Sincerely,
The JamónyPaletilla team
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Juan Daniel C.
Rating: 4 out of 5
following a purchase from 01/07/2026
Quite satisfied
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Response from JamónyPaletilla
Dear Juan Daniel,
We sincerely thank you for sharing your experience with us. We are glad to know that you are quite satisfied and we hope to see you again soon at JamónyPaletilla.
Sincerely,
The JamónyPaletilla team.
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Francisco F.
Rating: 4 out of 5
following a purchase from 05/07/2026
Good afternoon: Regarding the order of the reference and for your information, I would like to make the following clarifications: 1.- The company Nacex informed me that the order would be delivered on 08.07.2026, before 20:00 hours. 2.- The ham was delivered on 09.07.2026 at 18:00 hours, which forced me to stay at home all day on the 8th and 9th until the indicated time. However, the worst part is not this, but what I indicate in the next point. 3.- I imagine that the ham remained in the truck for about 48 hours. Probably exposed to the elements and with the current temperatures. Result: upon receiving the box, just by touch, an abnormal temperature was perceived in any package. The result is that the ham arrived melted and
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José M. G.
Rating: 4 out of 5
following a purchase from 19/06/2026
navigating
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Response from JamónyPaletilla
in oil. 4.- It has been properly cleaned and placed in the ham holder, in the hope that when it reaches a normal temperature, the previous treatment has not influenced the quality too much. 5.- I have already purchased several hams from this company and have never had any problems like the one I am recounting. Regards Francisco Fernández Sánchez
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Jorge L.
Rating: 3 out of 5
following a purchase from 22/06/2026
The taste does not reflect the price and it is a bit salty.
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Alex G.
Rating: 3 out of 5
following a purchase from 24/06/2026
The shoulder in terms of its quality-price ratio is acceptable. But I ordered a piece of 4.5 to 5 kg and the piece that arrived does not reach that weight. Therefore, its price-quantity ratio is negative.
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Francisco G.
Rating: 2 out of 5
following a purchase from 28/05/2026
Too dry and salty
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Paulo F.
Rating: 4 out of 5
following a purchase from 04/06/2026
The ham is good, in line with the quality of a cebo ham. Although it is indicated when placing the order, 10 days until delivery seems too much. They could try to improve this aspect.
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Response from JamónyPaletilla
Dear José M.,
Thank you very much for your evaluation and comments. We are glad to know that you enjoyed the ham and we take your observation about the delivery time into account. We hope to have your visit again in the future.
Sincerely,
The JamónyPaletilla team
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Ricardo M.
Rating: 3 out of 5
following a purchase from 03/06/2026
The shoulder is good but the cut is a bit thick for my taste
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Julio L.
Rating: 4 out of 5
following a purchase from 17/06/2026
Everything is OK. Correct shipment and in accordance with what was previously announced. The ham should have more fat and is a bit salty
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Response from JamónyPaletilla
Hello Paulo,
We greatly appreciate your comment and are glad to know that the shipment was correct. We take your observations about the ham into account and will continue to work to improve.
Sincerely,
The JamónyPaletilla team
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Maria S.
Rating: 3 out of 5
following a purchase from 01/06/2026
Out of 15 sliced packages, 3 were all fat.
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Manuel G.
Rating: 3 out of 5
following a purchase from 16/06/2026
It is good, for the price-quality ratio you can't ask for more. Thank you
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Andree F.
Rating: 4 out of 5
following a purchase from 05/06/2026
Ham good, cheese leaves something to be desired truffle without flavor
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Marcelline D.
Rating: 4 out of 5
following a purchase from 13/06/2026
serious seller efficiency, I recommend, meets my expectations
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Francisco Javier R.
Rating: 2 out of 5
following a purchase from 09/06/2026
It feels like chewing gum
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Mauro Adolfo L.
Rating: 2 out of 5
following a purchase from 12/06/2026
The shipment was good, but upon arrival and tasting the product, it was excessively salty, so I requested a refund. They asked me for photos but no one has responded to me since then, I have read that they have 15 days to return it, the days go by and I know nothing. The uncertainty that is generated I think is not appropriate.
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Sergio L.
Rating: 3 out of 5
following a purchase from 03/06/2026
On this occasion, the quality is a 6 out of 10. Generally, it is a 7 out of 10. The first orders were an 8 out of 10. It is evident that if they do not take care of the quality of this product it will end up being a 5 out of 10.
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Manuel M.
Rating: 4 out of 5
following a purchase from 10/06/2026
Very good ham. Thank you
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Response from JamónyPaletilla
Dear Julio,
We sincerely thank you for your comment and are glad to know that you enjoyed our ham. We hope to see you again soon so you can continue discovering our products.
Sincerely,
The JamónyPaletilla team.
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Fernando P.
Rating: 2 out of 5
following a purchase from 28/05/2026
Everything in the order was correct, the product both the cecina was very dry and the ham very salty, I regret it but I will not buy again.
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Juan I.
Rating: 3 out of 5
following a purchase from 24/05/2026
I ordered a boneless 5J shoulder and the bones did not arrive. Also (although it is tasty) it does not come with the black seal or any label that clearly indicates the brand.
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Jesús T.
Rating: 2 out of 5
following a purchase from 28/05/2026
The ham I received has nothing to do with the previous one, the three packages I opened have no flavor of ibérico and have quite a bit of sinew which makes it very unpleasant to eat.
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Juan Daniel C.
Rating: 4 out of 5
following a purchase from 28/05/2026
Very formal seller and everything correct. Ease of purchase and quick order delivery and good presentation.
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Response from JamónyPaletilla
Hello Manuel,
We sincerely thank you for sharing your positive experience. We are glad to know that everything was correct and that the delivery was quick and well presented. Your satisfaction is our priority and we hope to serve you again soon.
Sincerely,
The JamónyPaletilla team
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Patxi G.
Rating: 3 out of 5
following a purchase from 03/06/2026
the last order was a bit drier.
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Rocio T.
Rating: 4 out of 5
following a purchase from 03/06/2026
Good service
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Response from JamónyPaletilla
Dear Juan Daniel,
We sincerely thank you for your positive comment about our service. We are glad to know that you had a good experience and we hope to have the pleasure of serving you again in the future.
Sincerely,
The JamónyPaletilla team
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Javier M.
Rating: 2 out of 5
following a purchase from 03/06/2026
A bit salty
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Jose Antonio G.
Rating: 4 out of 5
following a purchase from 28/05/2026
The ham is very good, I have nothing to complain about, but the transport agency GLS, when bringing it later, delivered the ham almost melted, the bag it came in had 4 fingers of melted fat due to the heat, the ham looked like plasticine, we had to put it in front of the air conditioning, and I repeat, the ham is good, but it did not arrive in the best conditions, we know that heat is not good, but if they do not keep it in a cool and dry place at the transport agency, then these things happen. I only ask that if I order again, please do not send with the same agency, regards.
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Response from JamónyPaletilla
Dear Rocio,
We sincerely thank you for your comment and are glad to know that you enjoyed the ham. We regret the inconveniences you experienced with the transport and take your opinion into account to continue improving. We hope to see you again very soon in our store.
Sincerely,
The JamónyPaletilla team
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Jose G.
Rating: 4 out of 5
following a purchase from 02/06/2026
I am happy with the order except for the packaging. I live in Germany and the shipping takes longer than normal and I understand that but I expected a packaging more prepared to withstand the heat.
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Response from JamónyPaletilla
Hello Jose Antonio,
We sincerely thank you for your comment and are glad to know that you are satisfied with your order. We take note of your observation about the packaging and will work to improve in that aspect.
Sincerely,
The JamónyPaletilla team
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Gabriel R.
Rating: 3 out of 5
following a purchase from 01/06/2026
Correct shipping and within the marked times. But the shoulder was a bit salty.
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Response from JamónyPaletilla
Hello Gabriel,
We sincerely thank you for sharing your experience with us. We are glad to know that the shipping was correct, although we regret that the shoulder did not fully meet your expectations. We hope to serve you again and offer you an even more satisfactory experience on your next purchase.
Sincerely,
The Jamón y Paletilla team.
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Jose M.
Rating: 3 out of 5
following a purchase from 26/05/2026
Quite salty
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Response from JamónyPaletilla
Hello José,
Thank you very much for sharing your opinion. We appreciate your feedback on the taste of our products and hope you will give us another opportunity in the future to enjoy an even more satisfying experience.
Sincerely,
The JamónyPaletilla team
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Jose Maria C.
Rating: 3 out of 5
following a purchase from 31/05/2026
The order arrived in less than 48 hours, very good because at this time of year, the speed for food is appreciated. The loin is very good in taste but a bit over-cured, for being 100% acorn, it can be improved, and I don't give 5 stars because whenever you give (in general) leeway in weight, it NEVER approaches the maximum value, always to the smallest. And in my case, I ordered 2 half loins, both meet this.
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Response from JamónyPaletilla
Hello Jose Maria,
We sincerely thank you for sharing your opinion and for highlighting the quick delivery of your order. We are glad to know that you enjoyed the taste of the loin, and we take note of your comments about the curing and weight, which will help us improve. We hope to serve you better in the future.
Sincerely,
The JamónyPaletilla team
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Francisco Miguel S.
Rating: 3 out of 5
following a purchase from 24/05/2026
The ham is a bit salty, and the bacon is stringy, I have eaten better ones.
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Antonio P.
Rating: 2 out of 5
following a purchase from 21/05/2026
the ham was cut by machine and not by hand as stipulated
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M. Teresa A.
Rating: 3 out of 5
following a purchase from 17/05/2026
I placed an order on May 17 for a ham in 4 pieces including bones + loin, my complaint is about the ham, the order arrived on May 18, as it is clear that it did not have the weight it should have, a tip from another ham was added and the bones also did not seem to be from the ham. I sent an email with images and got no response. I have not received any email, I don't think it's worth what I paid. Not satisfied at all
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Bar El Circuit M.
Rating: 4 out of 5
following a purchase from 21/05/2026
With Joselito you can't go wrong
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Response from JamónyPaletilla
Dear José,
Thank you very much for your kind comment. We are glad to know that you enjoyed our products and that the quality of Joselito has met your expectations. We hope to have the pleasure of serving you again very soon.
Sincerely,
The JamónyPaletilla team
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Vicente A.
Rating: 3 out of 5
following a purchase from 14/05/2026
They took a long time to serve it although I was warned; otherwise, everything was correct.
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Response from JamónyPaletilla
Dear Vicente, we appreciate your comment and regret the delay in service. We are glad to know that, despite this, your experience was generally satisfactory. We will take your opinion into account to improve our service in the future.
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Juan Carlos M.
Rating: 2 out of 5
following a purchase from 22/05/2026
I asked for it not to be too dry and it is very dry and again with a lot of fat, also lacking flavor for a shoulder of this category, this is the second time it has happened to me, I don't think there will be a third.
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Maria L.
Rating: 3 out of 5
following a purchase from 20/05/2026
The ham is not the quality I expected.
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Response from JamónyPaletilla
Dear Maria,
Thank you for sharing your opinion about our ham. We regret that the quality did not meet your expectations and I value your feedback, as it helps us improve. Please do not hesitate to contact us directly so we can resolve your situation.
Sincerely,
The JamónyPaletilla team
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