Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
5 8 381 69% 4 1 447 12% 3 786 6% 2 530 4% 1 981 8%

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 2, 3 and 4 stars

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L
Luis S.
Rating: 4 out of 5
following a purchase from 15/01/2025
The shoulder is very good although with a bit of excess bacon
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Cesar B.
Rating: 3 out of 5
following a purchase from 13/01/2025
The shoulder was between 7 and 7.5, and weighed 7.1, a bit tight
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Antonio S.
Rating: 4 out of 5
following a purchase from 14/01/2025
Very good shoulder in taste. Very pleasant color and creamy texture. Recommendable It has been the "field" variety
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Maria A.
Rating: 3 out of 5
following a purchase from 06/12/2024
The order was quite delayed
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Josep Llagostera Casas C.
Rating: 4 out of 5
following a purchase from 10/01/2025
Everything has been very correct and punctual.
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José S.
Rating: 4 out of 5
following a purchase from 04/01/2025
The net yield of the slicing suspiciously low in relation to the weight of the piece.
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Neus M.
Rating: 2 out of 5
following a purchase from 08/01/2025
I have bought many times but this time I am not happy, the shoulder is dry
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Alberto N.
Rating: 2 out of 5
following a purchase from 08/01/2025
The quality of the ham is low for the price I paid. I will not repeat, I will use the ham to make pizzas
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Rosalba M.
Rating: 2 out of 5
following a purchase from 08/01/2025
Impossible to contact them to manage a problem. Both by email and by phone.
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Delia F.
Rating: 3 out of 5
following a purchase from 24/12/2024
Lately they come undercured and with a lot of fat
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José Francisco G.
Rating: 3 out of 5
following a purchase from 26/12/2024
The lardons came undercooked, broken and were not vacuum sealed. That's why I'm not satisfied.
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Gerardo G.
Rating: 2 out of 5
following a purchase from 30/12/2024
It is very little cured
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Montserrat S.
Rating: 4 out of 5
following a purchase from 02/01/2025
Quite good ham with good flavor
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Fernando M.
Rating: 3 out of 5
following a purchase from 24/12/2024
Hello, I have taken the same pieces of ham several times and the last one has much less flavor and when you cut it, it doesn't sweat like on previous occasions. I'm sorry to say it, but the ham hasn't arrived as tasty as in previous orders. Regards
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Antonio V.
Rating: 4 out of 5
following a purchase from 19/12/2024
Good product, and fast shipping. It's a shame that something so essential for this type of thing, like being able to select the shipping to a friend, failed... Even trying to contact by phone and email... in the end, my order arrived to me and I had to resend it again.
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Mercedes C.
Rating: 4 out of 5
following a purchase from 25/12/2024
The quality is great, very well packaged and regarding the delivery, one must think that these are days of heavy traffic. An 8 out of 10.
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Esteban S.
Rating: 3 out of 5
following a purchase from 29/12/2024
This was my first order. Regarding the company, I have no complaints. The request, receipt, and delivery of the order were perfect, good professionals. However, the product leaves much to be desired. Packs of different qualities, rather basic, it seems like cheap serrano shoulder. Some all fat, others very cured and dry. We have been disappointed.
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Juan Carlos B.
Rating: 3 out of 5
following a purchase from 25/12/2024
For the same price, you could have had higher quality products
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Montse F.
Rating: 3 out of 5
following a purchase from 15/12/2024
This time it turned out quite dry
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Fernando O.
Rating: 2 out of 5
following a purchase from 11/11/2024
I placed an order with two products, a leg and a chorizo. The second one was not sent to me correctly. I wrote for its correction and never got a response
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Mª Del Mar S.
Rating: 4 out of 5
following a purchase from 30/11/2024
Good delivery. It was a gift for my son and satisfaction with the product.
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Antonio G.
Rating: 2 out of 5
following a purchase from 06/12/2024
It is too fatty. I had to throw away half of the product!
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Francisco M.
Rating: 2 out of 5
following a purchase from 14/12/2024
Almost the whole shoulder is fat. It is not worth buying it. It is better to pay a little more and go for the safe option. The taste is fine
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Iluminada F.
Rating: 3 out of 5
following a purchase from 15/12/2024
It has more fat than ham
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Ivan R.
Rating: 3 out of 5
following a purchase from 15/12/2024
Very good flavor and quality shoulder, but with an excess of fat
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Estela B.
Rating: 4 out of 5
following a purchase from 16/12/2024
Good quality/price ratio
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Antonio M.
Rating: 4 out of 5
following a purchase from 14/12/2024
It has just started. So far so good
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David R.
Rating: 4 out of 5
following a purchase from 15/12/2024
Very good
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Javier S.
Rating: 3 out of 5
following a purchase from 14/12/2024
The ham does not have the same curing as previous ones. Salty and soft
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Rafael G.
Rating: 4 out of 5
following a purchase from 13/12/2024
Good quality and fast delivery
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Antoni T.
Rating: 3 out of 5
following a purchase from 12/12/2024
On this occasion, the shoulder received was not up to par with previous ones. It is not juicy
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Carles P.
Rating: 3 out of 5
following a purchase from 09/12/2024
The ham I bought 50% acorn-fed Iberian is not what I expected
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Jesus M.
Rating: 4 out of 5
following a purchase from 14/12/2024
Received correctly, and an extraordinary ham, shoulder of 6.5 Kg of five jotas, very good
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María Teresa D.
Rating: 2 out of 5
following a purchase from 07/12/2024
The shoulder has too much bacon
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Carlos A.
Rating: 3 out of 5
following a purchase from 10/12/2024
the ham is very tender, everything else is fine
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Angel D.
Rating: 3 out of 5
following a purchase from 29/11/2024
I ordered a ham and some sausages through the website. The whole process was easy and without problems. Only the packaging of one chorizo arrived damaged, in which the vacuum was broken. Consequently, the chorizo is white and covered in mold. What I didn't like is that I tried to contact you and no one answered me. A shame, because the products seem to be good.
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Maria R.
Rating: 2 out of 5
following a purchase from 11/12/2024
They sent me products in poor condition
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Fernanda G.
Rating: 4 out of 5
following a purchase from 24/11/2024
The ham is very good, but the shipping took longer than indicated on the website. I had to send several messages to get them to send it.
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Miguel V.
Rating: 3 out of 5
following a purchase from 06/12/2024
The batch I bought said it came with a metal case and it came in a cardboard box. Everything else was very good
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Eve T.
Rating: 2 out of 5
following a purchase from 09/12/2024
NEVER RECEIVED THE INVOICE DESPITE IT BEING THEIR OBLIGATION AND HAVING REQUESTED IT. THE ORDER WAS GOOD, THE WEIGHTS OF THE PRODUCTS WERE BAD
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