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M
Rating: 3 out of 5
The cheese has mold on the rind, I don't know if it's safe to eat, and if it is, how to treat it. Thanks
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Customer reviews of JamónyPaletilla
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
Summary of reviews
JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Reviews 2, 3 and 4 stars
Reset filtersM
Rating: 4 out of 5
Very good and as advertised
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D
Rating: 4 out of 5
Although I couldn't get them to provide me with the tracking number from the shipping agency for the order, everything arrived on time and in perfect condition.
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F
Rating: 4 out of 5
The order was all perfect
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J
Rating: 4 out of 5
very good in taste, the quality is great and the price is very good
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V
Rating: 3 out of 5
Everything went wonderfully! Safe and fast! Very satisfied and I will gladly place an order next time.
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M
Rating: 4 out of 5
Very good
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E
Rating: 3 out of 5
The shoulder has good flavor but the weight is not right (I ordered a piece of 5-5.5 kg and received one of 4.9. On the other hand, there is a lot of waste in fat until reaching the lean part
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A
Rating: 4 out of 5
Everything correct.
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M
Rating: 4 out of 5
Good prices and good shipping.
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P
Rating: 4 out of 5
Bad luck!.... The purchased shoulder is delicious but will not last long as a large part of it has come out very, very fatty.
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M
Rating: 2 out of 5
Missing cheese and fuets and 2 Iberian chorizos, please contact us
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E
Rating: 3 out of 5
The shipping had a lot of lies from the carrier, that I went and there was no one, up to three times, I don't understand the need to lie, just saying that it will be delivered later is infinitely better. The shoulder, well normal, 100% acorn-fed and from Huelva, is good, but the meat is a bit dry, not worth celebrating. In general, the merchandise is not bad, the world of ham can turn out excellent or regular, but the way the shipping and the response from customer service is very bad. Order it 15 days in advance..
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M
Rating: 4 out of 5
It arrived on time and the correct weight.
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D
Rating: 4 out of 5
Good flavor and good price. A bit more cured, but very tasty.
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J
Rating: 4 out of 5
-
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E
Rating: 2 out of 5
I cannot understand how a ham of that price and supposed quality is drier than the mojama and the taste is very mediocre. Very disappointed. I will not buy here again.
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M
Rating: 4 out of 5
Good
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C
Rating: 3 out of 5
The quality has decreased, prices have increased! And it was Black Friday!
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L
Rating: 3 out of 5
The order arrived well, but the ham lacks curing, perhaps because this time I ordered one of 5 Kg, in other occasions I ordered the 4 kg ones and they were well cured.
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M
Rating: 3 out of 5
We have always been very happy with the orders made, but this time the Christmas sliced IBERIAN ham shoulder is too tender. We prefer it drier, oily, and juicy. Regards, Manel Rubio
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A
Rating: 3 out of 5
I am disappointed with this last order, while usually everything is fine, 4 bags were not well sealed and some seemed underfilled.
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J
Rating: 2 out of 5
I expected more from the ham.
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I
Rating: 3 out of 5
Nothing to do with the last orders, it does not have the same quality and is poorly cured, in fact I sent an email to see if we can resolve it.
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F
Rating: 4 out of 5
Everything is very good
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M
Rating: 4 out of 5
I haven't tried it, I hope it's like the ones I bought from El Pozo, they were very tasty, I hope the same. Speed and pleasure.
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F
Rating: 2 out of 5
I sent several emails regarding an issue when confirming the order and to this day no one has replied. THANK YOU VERY MUCH
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M
Rating: 4 out of 5
Very good
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J
Rating: 3 out of 5
The cheese and chorizo are extraordinary. The shoulder is very dry and hard.
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C
Rating: 3 out of 5
Very tender and quite salty. It does not indicate the designation of origin.
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D
Rating: 4 out of 5
Products received correctly. Terrible delivery service, I recommend using another company in the future.
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L
Rating: 3 out of 5
The ham is good but not amazing. For the price it has, I expected it to be better. Very expensive for what it is. A bit dry.
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H
Rating: 3 out of 5
This time the order did not go well. The ham is salty, the bones are not vacuum packed. I made a complaint and they ignored it.
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J
Rating: 4 out of 5
I give 4 stars because I haven't had time to use it with my family.
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M
Rating: 4 out of 5
They are good for buying lots but not for ordering individual items like cheeses.
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J
Rating: 2 out of 5
I was your regular customer and this last order has cost me a lot, thank you for that
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R
Rating: 2 out of 5
The salchichones and chorizo left a scratchy feeling under my tongue. I haven't opened the ham yet, I hope it is better.
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A
Rating: 2 out of 5
Deficient
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M
Rating: 3 out of 5
I was disappointed with the shoulder. I would rather say it is a good cellar shoulder. We did not notice the Iberian flavor. It was good but I would not buy it again for that price (62.5 €, the price of many 50% Iberian cebo shoulders).
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A
Rating: 4 out of 5
Everything is okay
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