Customer reviews of JamónyPaletilla

The transport was terrible, one of the packages arrived destroyed and items were missing.

The shoulders were super narrow, with very little meat, and they sent me a selection of Iberians when it was supposed to be another batch.

All good

This time the ham was so tender that it looked like fresh meat, a disaster. If it has been great other times.

Good on one side and better on the other side, generally good and cheap.

I still can't comment on the products as I haven't tried them yet, but I'm not happy because the loin was smaller than the minimum it could be since the pieces could range between 350 and 450 gr, however, the one sent weighed 320 gr.

It took them two weeks to send it, they lost my order and I had to move with the carrier to guess what had happened and where it was. Finally, and what is worse, three products arrived and none were what I had ordered. They do not respond to emails or phone calls and I am waiting for them to return my money. Pitiful.

It arrived on time and looks very good. It seems to be a company that delivers what it advertises. Highly recommended.

I still haven't tried the hams because we are waiting for the holidays..the cardboard package arrived all destroyed, a miracle that the hams were not damaged,,,

It is good, but for my taste too cured, it has become a bit dry.

Very reliable and recommended. The order took a little longer than usual but it was due to the dates we are in, still we were informed.

Great

Fast process and very good quality products. In a previous comment, I complained about the cebo shoulder, but over the days and the cuts, I have to say it is much better.

Good product.

The ham has turned out to be very very very salty, what a shame.

The cheese is a bit more cured and with little margin until expiration... the rest I haven't tried yet but I hope it is as good as always.

Very good, but there is little quantity.

This is the first time I buy on this page. Correct shipping. Very good product, I will definitely repeat, pleasantly satisfied.

Everything is correct.

Good quality and price ratio. -

Tasty

Everything very good except for the longaniza and the previous jabugitos that arrived very hard.

Very good overall

The order did not arrive according to the specifications indicated in the description of the batch. They could have contacted us first to see if we wanted it or, on the contrary, canceled it.

Very good

The buying process was correct, but my order has not yet arrived. I was absent on the delivery day and it is impossible to contact the courier company.

The red label's bridle was broken, loose inside the fabric sack. I thought about returning it, but after trying the ham I decided not to.

Generally good and sometimes I wonder why it is easier, cheaper, and more reliable to buy a product that I have 100kms away, having to buy it 1000kms away.

I thought it came sliced and it didn't, I'm useless at cutting ham

Good product

Everything correct, excellent ham

I have bought several times from jamónypaletilla, if I remember correctly, satisfactorily. On this last occasion, the ham did not weigh 5 kg, my scale showed 4.6 with the net and the bag on. Since it is a luggage scale, I didn't want to claim anything, because it can have a small error. When I started it, it seemed very cured, and when I got to the part of the shank, it was rotten. Honestly, I was disappointed.

I bought two Coppa Joselito, weight 1.25kg-1.5kg. One coppa was 1340gr, that's correct, the other 1025gr. He offers me a coupon for the next order. The previous order I ordered Joselito product and he sent me another product of inferior quality. Every time there is a problem.

I take too long and the cheese is quite hard, flower of esgueva

The ham is quite salty and loses the good flavor it should have

I sent an email regarding the shoulder but haven't received a response. When I opened the shoulder everything was perfect in flavor and texture but when I turned it over it was completely dry and inedible.

Good

I have ordered several times and I have always been happy. In any order, some incident may arise. This is the first time it has happened to me, but one of the 7 products I ordered came with damaged packaging, having lost the vacuum and with the consequent bad condition and smell. I contacted the email of jamonypaletilla, sent photos, and after 2 weeks, they still haven't replied. On another occasion, through the contact on the website, I reported an incident about the erroneous functioning of their page on a PC and on Android. I also did not get a response. The quantity of the damaged product is small, but not having replied gives the impression of neglect in customer service.

The delivery service improved.

Too dry and salty, what a shame