Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 2, 3 and 4 stars

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A
Alicia L.
Rating: 4 out of 5
following a purchase from 27/11/2022
Very good.
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Victoria P.
Rating: 3 out of 5
following a purchase from 20/11/2022
The delivery was very fast. Of the product, we have only tried the loins from Sanchez Romero Carvajal and it was a disappointment, it is not the quality that this brand usually offers, very dry and tasteless. We hope to have better luck with the shoulders.
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Xiscu F.
Rating: 4 out of 5
following a purchase from 10/11/2022
I will surely come back more than once to order several times. The ham is really good.
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Javier N.
Rating: 4 out of 5
following a purchase from 23/11/2022
Very fast and good quality price ratio.
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Vincent N.
Rating: 3 out of 5
following a purchase from 25/11/2022
Good and quickly served. Surprised even to see that some vacuum-packed products indicate a preservation between 0 and 5°, which the seller does not specify,...who delivers without respecting the cold chain...
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M
Miguel L.
Rating: 4 out of 5
following a purchase from 23/11/2022
Quality price is fine.
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C
Carmen S.
Rating: 4 out of 5
following a purchase from 24/11/2022
I REQUESTED A SHOULDER OF 4-4.5 KG AND IT WEIGHED ALMOST 6KG. OTHERWISE GOOD, GOOD TASTE AND NOT SALTY.
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Eduardo Z.
Rating: 4 out of 5
following a purchase from 18/11/2022
Very good!
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Mayca C.
Rating: 4 out of 5
following a purchase from 22/11/2022
Good service. Very good shoulder. But 10€ for shipping to the Balearic Islands, even spending more than 100€, seems a lot to me.
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Cristobal R.
Rating: 2 out of 5
following a purchase from 19/11/2022
I regret giving this opinion, but it is the reality of what happened with my last order. I'm not saying this for the money, simply because I didn't even receive customer service attention or a response. For the following. Order: MWAYIWLWM 11/19/2022 133.35 € Cristobal Ramirez 11/20/2022 08:51:14 I DID NOT APPLY THE BLACK22 BY ERROR, COMPENSATE ME WITH BONITO AND OLIVES 11/19/2022 133.35 € Cristobal Ramirez
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Silvia S.
Rating: 4 out of 5
following a purchase from 18/11/2022
Everything is fine. Shoulder between 4.5 or 5 means 4.5.
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Àngel B.
Rating: 3 out of 5
following a purchase from 18/11/2022
The flavor and aroma are absent and the taste is rather salty...
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Javier S.
Rating: 4 out of 5
following a purchase from 17/11/2022
It raises doubts that 100% of my ham is in the shipment I received.
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Blanca Jacinta D.
Rating: 3 out of 5
following a purchase from 20/11/2022
The website is good, the service is fast.
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María Asunción D.
Rating: 3 out of 5
following a purchase from 20/11/2022
Wrong batch and when I see its price it is lower than the one I originally bought. Customer service does not respond. I want to think it is due to the dates and a high volume of orders, but if I buy again it surely won't be at Christmas.
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Gracian G.
Rating: 4 out of 5
following a purchase from 18/11/2022
Perfect, both in product quality and distribution.
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Jose Ramon R.
Rating: 4 out of 5
following a purchase from 18/11/2022
They are fast and reliable.
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Gregorio R.
Rating: 3 out of 5
following a purchase from 20/11/2022
Fast and good product, a little salty.
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Rafael S.
Rating: 4 out of 5
following a purchase from 19/11/2022
Good.
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Julián E.
Rating: 4 out of 5
following a purchase from 20/11/2022
A little salty. Regarding the treatment and speed, I give them a 10.
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Miguel G.
Rating: 4 out of 5
following a purchase from 14/11/2022
I have several orders placed and very good products. I don't give 5 stars because they should have informed about the one-week delay because they didn't have hams of 5.5 to 6 kg.
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Victoria B.
Rating: 4 out of 5
following a purchase from 18/11/2022
It's good, as I expected, the service is very good.
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Pedro G.
Rating: 4 out of 5
following a purchase from 20/11/2022
Correct order
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Ricardo De Moreta F.
Rating: 2 out of 5
following a purchase from 06/11/2022
I placed two orders this month; the first one you couldn't deliver to the specified address, and the recipient had to go pick it up personally. The second one I haven't been notified when they will deliver, and I couldn't receive the package personally. The delivery service needs improvement. Regards, Ricard Moreta
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Rosa Q.
Rating: 4 out of 5
following a purchase from 18/11/2022
Service, transport, everything perfect. Good flavor, a bit too dry the ham.
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Luis V.
Rating: 4 out of 5
following a purchase from 18/11/2022
Speed in shipping
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Juan Carlos M.
Rating: 4 out of 5
following a purchase from 10/11/2022
The ham is very good quality for a very good price
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Mila S.
Rating: 4 out of 5
following a purchase from 18/11/2022
The ham has a great flavor, very tasty, but it is quite dry. I ordered a folding ham holder and they sent me a fixed one.
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Carlos D.
Rating: 4 out of 5
following a purchase from 16/11/2022
Good overall. I ordered a cheese and they sent me another similar one but not the one I ordered.
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Sonia O.
Rating: 4 out of 5
following a purchase from 18/11/2022
We are delighted with the hams we have taken, I think this is already the third, thank you.
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Aurelio H.
Rating: 4 out of 5
following a purchase from 17/11/2022
Phenomenal quality price
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D
David M.
Rating: 2 out of 5
following a purchase from 17/11/2022
Other times I have ordered and everything was great, but this time the shoulder is too raw, so much so that it's hard to cut it decently; it shows that it lacks quite a bit of curing.
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A
Amalia L.
Rating: 4 out of 5
following a purchase from 17/11/2022
The shipping was very good, it is true that the ham I received can be eaten but the other two I bought earlier were tastier.
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Josep G.
Rating: 4 out of 5
following a purchase from 28/10/2022
Good quality price ratio
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Emilia A.
Rating: 4 out of 5
following a purchase from 17/11/2022
The shipping was very fast and the ham very tasty, the only drawback (that's why I don't give 5 stars) is that it lacks curing, it is tender.
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Vasco C.
Rating: 2 out of 5
following a purchase from 15/11/2022
Very dry
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Jose Manuel M.
Rating: 2 out of 5
following a purchase from 17/11/2022
It's not the product I thought; it has little flavor for an authentic ham.
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Manuel V.
Rating: 4 out of 5
following a purchase from 17/11/2022
It's complicated to buy this type of item online, you have to be brave, the satisfaction with the delivery is 5 stars, the quality price is good since it was on sale.
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Marino R.
Rating: 4 out of 5
following a purchase from 16/11/2022
Very good quality price
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Faustino H.
Rating: 3 out of 5
following a purchase from 15/11/2022
Very tasty shoulder and quick delivery, I recommend it.
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