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O
Rating: 4 out of 5
Very good product. Correct price. Very slow delivery from GLS (6 days).
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Customer reviews of JamónyPaletilla
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
Summary of reviews
JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Reviews 2, 3 and 4 stars
Reset filtersD
Rating: 2 out of 5
Each time you lower the quality of the ham, it is raw
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J
Rating: 3 out of 5
I didn't realize they were boneless and it's very difficult to cut. The wording was not clear at all.
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C
Rating: 4 out of 5
Everything perfect.
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C
Rating: 2 out of 5
The paletilla is very dry and hardly has any ham flavor. Salty!
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A
Rating: 3 out of 5
A bit soft for being 100% acorn, flavor and color make me doubt if it really is. I ordered it in four pieces, so far the one I started, I am not very satisfied
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A
Rating: 2 out of 5
A first order placed at the end of October was perfect and arrived on time, this second order placed on November 27 arrived on December 23 almost a month after I claimed it two or three times
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D
Rating: 2 out of 5
They sent 3 hams different from the ones I ordered
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A
Rating: 2 out of 5
I didn't like the product very much
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I
Rating: 4 out of 5
There is a problem, the GLS courier company takes too long.
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M
Rating: 4 out of 5
Always reliable with good product quality and correct delivery times, especially for the dates we are in.
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O
Rating: 2 out of 5
I don't like to criticize negatively most of the time but on this occasion I have to do it since the ham is very lacking in curing. A soft ham is not a ham, it is meat. Besides, the flavor is not 50% acorn, I say this with knowledge since I have bought many in my life. So except for the fact that they sent more weight than requested, it weighed 8kgs when I requested 7-7.5, I cannot add favorable facts.
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M
Rating: 4 out of 5
I haven't given it as a gift yet, but I like how well it is protected and the speed of receiving it. I bought it by mistake. I searched for Iberian shoulders and this one came up among many, and I picked it. Later I found out it is a signature product. I can't wait to try it.
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J
Rating: 2 out of 5
very dry
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I
Rating: 2 out of 5
I have been disappointed because the paletilla is very dry. It tastes good but I feel sorry that it is so dry. It gives the impression that they wanted to get rid of it and I have been the fool to whom they sent it.
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D
Rating: 4 out of 5
Good product, fast delivery, but the packaging for transport is a bit light.
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J
Rating: 4 out of 5
It's not easy to contact by phone.
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J
Rating: 4 out of 5
Very good
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A
Rating: 3 out of 5
The boneless ham does not come clean (skin removed) and is also quite tender.
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J
Rating: 4 out of 5
Very good quality, everything perfect
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J
Rating: 4 out of 5
Good quality product
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M
Rating: 3 out of 5
It has been delayed a lot and they have removed the cash on delivery option. Other than that, the quality of the products is very good.
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P
Rating: 3 out of 5
Very good ham although with excess fat. But the shipping took 8 days when the website says 24-48h
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J
Rating: 3 out of 5
The piece is very good, a bit low in weight
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R
Rating: 2 out of 5
The box it came in was broken and one of the cheeses had broken its surrounding plastic. It was not very comforting that the box was not intact as one of the hams was only wrapped in cloth, no plastic which is fine but animals etc. could have had access to it during the transportation to Denmark which took almost 2 weeks. Haven't tried the hams yet but they look nice. I haven't gotten any reply on my email I sent in English and translated to Spanish....
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J
Rating: 4 out of 5
I found quite a bit of fat, otherwise exquisite flavor. Regards.
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A
Rating: 4 out of 5
This company works quite well, I have been buying for several years and I am satisfied
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M
Rating: 2 out of 5
The amount of fat is greater than that of ham so the piece is very expensive. The loin is very dry.
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M
Rating: 3 out of 5
I received a ham that expires in three months
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A
Rating: 3 out of 5
Product: I expected firm cheeses, but not dry. Cheese Pok in particular, from the magnificent batch. Shipping ok
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C
Rating: 2 out of 5
The Iberian ham is not what I expected
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M
Rating: 3 out of 5
Without being an expert in hams, it is not of the quality they indicate 100% acorn and black label.
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R
Rating: 3 out of 5
Shipping was delayed compared to the announced deadline. Impossible to contact by phone and they do not respond after leaving a message. The service is worsening compared to previous orders.
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J
Rating: 2 out of 5
The ham is very salty and has hardly any bacon
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F
Rating: 2 out of 5
Small, very hard and not tasty. I will not order another one
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P
Rating: 2 out of 5
Very good quality of the product. Customer service ZERO. They do not respond to the phone or emails. They have not resolved a problem that occurred with a product.
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E
Rating: 3 out of 5
They say it has a designation of origin and they do not send either the label or the identifying seal. It's not bad, but you don't know where it comes from. You also pay for the information.
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P
Rating: 3 out of 5
The ham is very good so far but comes without a quality and origin label. The packaging in a Navidul box turned upside down seemed a bit shabby to me. We await your explanations.
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C
Rating: 2 out of 5
It was not the weight we bought.
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J
Rating: 4 out of 5
Very good
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