Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 2, 3 and 4 stars

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M
Manuel Z.
Rating: 3 out of 5
following a purchase from 24/11/2021
The ham had a lot of bacon, it's not worth it... The Iberian sausages were tasty.
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Ruben E.
Rating: 2 out of 5
following a purchase from 24/11/2021
We haven't tried the ham yet. The first time they arrived with 2 kilos less, they quickly changed it without a problem but the boxes arrived in very bad condition. Battered and broken from transport.
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Julio D.
Rating: 3 out of 5
following a purchase from 27/11/2021
I have nothing to object about the quality of the purchased products; however, regarding the complaints about mistakes in the last shipment, the response is not being as quick as it should be in a serious company. I am waiting to resolve my complaint.
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Juan B.
Rating: 3 out of 5
following a purchase from 23/11/2021
Good ham.
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Santiago R.
Rating: 3 out of 5
following a purchase from 29/09/2021
Good product.
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Israel E.
Rating: 4 out of 5
following a purchase from 26/11/2021
speed and good customer service!!
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M
Miguel C.
Rating: 4 out of 5
following a purchase from 20/11/2021
Sometimes good and sometimes not so good.
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Sergio B.
Rating: 4 out of 5
following a purchase from 24/11/2021
The quality/price of the shoulder is very good. For my taste, a bit cured but the flavor is excellent.
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Remedios G.
Rating: 4 out of 5
following a purchase from 08/10/2021
The company is fine, the product has bugs.
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Eduardo C.
Rating: 2 out of 5
following a purchase from 25/11/2021
The shoulder is confusing, it seems to come with black certification but it doesn't have it. Although it tastes good. The bad thing is the batch of cold cuts, one of them came defective without being vacuum packed, it came punctured. A shame because the rest came well and was good.
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Luis Jose P.
Rating: 2 out of 5
following a purchase from 27/11/2021
A little salty
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Tamara J.
Rating: 3 out of 5
following a purchase from 26/11/2021
Very good flavor, but I was left wondering if it was Iberian or Serrano; by flavor, I lean towards the first option, but the fat and marbling made me doubt.
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Presentación P.
Rating: 4 out of 5
following a purchase from 26/11/2021
The shoulder is very good and the cheese is very good too, but too dry for my taste
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Rafael C.
Rating: 4 out of 5
following a purchase from 27/11/2021
Good service. Timeliness in delivery.
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Victoria D.
Rating: 2 out of 5
following a purchase from 22/11/2021
Smaller in weight than I expected, a bit dry
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Montserrat M.
Rating: 4 out of 5
following a purchase from 22/11/2021
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Luciano M.
Rating: 3 out of 5
following a purchase from 23/11/2021
Acceptable order execution time; now the maintenance of the hams and their care, I would have to see; my order of Navidul ham arrived with a worm hole.
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Antonio A.
Rating: 2 out of 5
following a purchase from 22/11/2021
They put the wrong address and in the end I had to go pick it up myself
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Alida J.
Rating: 4 out of 5
following a purchase from 22/11/2021
The store and the purchasing process were very good. The shoulder was a bit undercooked for our taste. Still, the flavor was very good. I recommend the store.
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M
Manuel R.
Rating: 4 out of 5
following a purchase from 23/11/2021
This one is better than the previous one. Good quality.
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Juan R.
Rating: 4 out of 5
following a purchase from 23/11/2021
Acceptable.
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Albert O.
Rating: 4 out of 5
following a purchase from 23/11/2021
It arrived quite quickly. I haven't started it because it will be for Christmas.
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Joaquin H.
Rating: 4 out of 5
following a purchase from 22/11/2021
I think it's a very tasty shoulder. Good service.
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Jaime M.
Rating: 3 out of 5
following a purchase from 22/11/2021
Good experience regarding the website, ease of ordering, and delivery on time and in good condition. A pity about the disappointment regarding the quality of the product (hard and somewhat salty).
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Angel S.
Rating: 4 out of 5
following a purchase from 23/11/2021
Good ham, in relation to quality and price.
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Manuel M.
Rating: 4 out of 5
following a purchase from 22/11/2021
Very good and tasty and good price.
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Antonio C.
Rating: 4 out of 5
following a purchase from 19/11/2021
So far everything is very good, I think this is the fifth time I have placed an order with them.
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Esther P.
Rating: 3 out of 5
following a purchase from 23/11/2021
There was an error in the delivery product.
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Miguel Ángel B.
Rating: 4 out of 5
following a purchase from 22/11/2021
Very good.
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Pedro L.
Rating: 4 out of 5
following a purchase from 22/11/2021
Good.
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Rocío F.
Rating: 4 out of 5
following a purchase from 22/11/2021
Excellent quality-price ratio.
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María J.
Rating: 4 out of 5
following a purchase from 22/11/2021
Good quality-price ratio.
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Ramón A.
Rating: 4 out of 5
following a purchase from 22/11/2021
Excellent, fast delivery, quality price, this is the third ham and I will repeat.
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Christiane G.
Rating: 4 out of 5
following a purchase from 22/11/2021
The ham is still very tender.
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Pascual G.
Rating: 4 out of 5
following a purchase from 22/11/2021
I bought a 100% Iberian shoulder and the ham is very good. I'm not an expert nor have I compared it with others but I recommend it.
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Adolfo M.
Rating: 3 out of 5
following a purchase from 18/11/2021
Quite good. Much better than last year.
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Jesús Pedro M.
Rating: 4 out of 5
following a purchase from 22/11/2021
Very good.
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Guillermo P.
Rating: 4 out of 5
following a purchase from 22/11/2021
Generally good, I expected a bit more flavor.
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Andrea C.
Rating: 2 out of 5
following a purchase from 22/11/2021
Next time I will buy from my usual store, I ordered a shoulder weighing 4 to 4.5kg and they sent me one of 4.08kg, it barely fits the weight and I knew it was more expensive
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Carmen M.
Rating: 2 out of 5
following a purchase from 23/11/2021
Due to transportation, the cans arrived overturned, I had to throw away the cheese as it was moldy, two packets of ham are missing from the order, the ham is just bacon
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