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M
Rating: 4 out of 5
Ham quality price very acceptable I will continue buying
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Customer reviews of JamónyPaletilla
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
Summary of reviews
JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 2 out of 5
The ham packets do not seem to be Iberian acorn, neither by appearance nor by taste.
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A
Rating: 4 out of 5
The order arrived a few days after the estimated time in the order. The product is a 10.
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E
Rating: 4 out of 5
Good flavor, although I expected something better. Presentation and packaging somewhat complicated, being able to separate the pieces individually, I think it can be greatly improved in that aspect. Slow shipping, probably due to the dates. Recommendable.
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F
Rating: 3 out of 5
I haven't received it
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T
Rating: 3 out of 5
Open packaging on both sides. Otherwise, the ham is fine...
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M
Rating: 4 out of 5
Delivery less fast than usual. Very thick sliced ham.
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A
Rating: 3 out of 5
It's the first time I've bought it sliced and I didn't like it much because the slices are not very thin
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M
Rating: 3 out of 5
The ham is salty. I did not order the ham I always order, this time I chose the 100% Iberian instead of the 50%, so I will return to the previous one. The shavings are perfect as always, very good.
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D
Rating: 3 out of 5
It weighs less than the minimum described
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I
Rating: 2 out of 5
It was not delivered to my home, they left it at a pickup point
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I
Rating: 4 out of 5
As always wonderful
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M
Rating: 3 out of 5
I received the wrong product.
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J
Rating: 2 out of 5
The ham is good, but it is nothing more than a simple serrano ham, they put so much premium and I don't know what else, I think to make it more expensive, just an ordinary ham.
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A
Rating: 4 out of 5
Good service and good product
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P
Rating: 2 out of 5
It is hard.
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R
Rating: 3 out of 5
-
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D
Rating: 2 out of 5
Although we have not opened the material yet, it is very difficult to talk to customer service. They do not respond to emails or the phone. Likewise, they do not respect the observations that are detailed as a specific delivery date.
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R
Rating: 2 out of 5
Well, I know it is not excessively expensive, but despite that, I have been disappointed, it is somewhat dry and not very tasty, the piece that has bacon which is very little is better but the rest is as I mentioned earlier, anyway thank you very much when you open a ham you never know how it will turn out. Merry Christmas
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J
Rating: 3 out of 5
Regarding the product, we cannot comment yet because we have not tried it but I am sure it will be very good, just like last year. Our complaint is that when making the purchase, it was never indicated that the carrier would leave the pallet with the merchandise at the entrance and we had to carry the 21 hams to our office.
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J
Rating: 4 out of 5
So far quite good in curing and salt. Quite a layer of fat for being of the highest quality. As a "anecdotal" I made the purchase of 6 to 6.5kg. and they arrived just 6kg.
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C
Rating: 4 out of 5
Too cured and with mold. But its flavor is not very bad
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A
Rating: 4 out of 5
Everything correct. OK.
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M
Rating: 2 out of 5
I have received an order that I did not make... I ordered some slices with ham and I received a whole ham... I am waiting for you to pick it up and send me my order.
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J
Rating: 4 out of 5
Correct
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R
Rating: 2 out of 5
I bought a lot and they didn't send me some ham tacos that were included, I sent them an email and they told me to remind them on my next purchase and they didn't send me anything even though I told them I had bought them now I shouldn't have to wait for another purchase, they didn't reply and I was left without the tacos I had already paid for.
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X
Rating: 3 out of 5
HELLO I HAVE FILED A COMPLAINT BECAUSE THE WEIGHT OF THE HAM DID NOT MATCH THE PURCHASE
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J
Rating: 4 out of 5
the package arrived open
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C
Rating: 3 out of 5
It's fine, but I don't find it right not to include the ingredients of what you buy; then you have surprises when you receive the product.
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D
Rating: 4 out of 5
Very good product quality, fast delivery very satisfied
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A
Rating: 4 out of 5
It's good, although I expected a little more quality
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E
Rating: 4 out of 5
In general it is fine, a little more tender than I like, but acceptable
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F
Rating: 3 out of 5
Good
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C
Rating: 3 out of 5
I bought a shoulder that was on a ham holder in the photo. I called by phone and they confirmed that yes, they would send the shoulder just as it appears in the photo. Well, no. It turned out that when I had it at home (of course, paid for), the holder was not included. It was not my confusion. It was bad information.
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J
Rating: 3 out of 5
The product is cheap, but the quality is low.
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A
Rating: 2 out of 5
Very disappointed. In my last order, I bought Benito acorn-fed sausage and chorizo again, as on other occasions, and it has been a surprise because the taste is nothing like before. It turns out that what they sent me is Anselmo Benito, and not Benito like they used to sell. Both the chorizo and the sausage are of much lower quality. I have searched on other websites and found Benito sausage without Anselmo or other variations. I was quite disappointed because I had bought it for a celebration and was looking for the usual quality and found a rather average product.
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R
Rating: 4 out of 5
The order was delivered too late, 13 days from the order date. Besides everything is fine
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N
Rating: 4 out of 5
The shipment within the stipulated time (they told me 15 days from the purchase date and it arrived earlier) but the cut of the sliced ham is quite thick. Flavor is good.
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J
Rating: 2 out of 5
It's very hard, I bought it last year and it was much better, that's why I repeated.
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A
Rating: 3 out of 5
The order consisted of twenty packets of ham, of which eight came open, so I am quite disappointed; I will contact by phone tomorrow, thanks.
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