Customer reviews of JamónyPaletilla

8,6 /10

Based on 12 125 published reviews

5 8 381 69% 4 1 447 12% 3 786 6% 2 530 4% 1 981 8%

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

2 star reviews

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Esmeralda A.

Published on 26/05/2021 à 16h54 following a purchase from 18/05/2021

The shipment was correct, in my case I ordered Llardons and they came very broken and very toasted, everything else was correct

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Lisardo G.

Published on 12/05/2021 à 18h08 following a purchase from 29/04/2021

4 packets of ham came with the vacuum poorly done. And from another ham in 8 pieces one came without the vacuum done directly. What a shame. Because they used to work well before.

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Carlos S.

Published on 12/05/2021 à 12h50 following a purchase from 03/05/2021

I bought an offer of a 3.5kg shoulder plus cheese and I don't think I will do it again. Until now we had bought several shoulders and all of them had turned out quite good, for our taste of course, but this shoulder from the "brutal offer" has nothing to do with it. It is hard and excessively salty. I don't know if it was bad luck or if the offers are made with low-quality pieces.

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Pedro M.

Published on 11/05/2021 à 21h26

Unsatisfactory product... The cheese was fine, but the shoulder had too much fat. Could be improved

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Response from JamónyPaletilla Published on 23/05/2021

Hello Pedro! We are sorry that you were not completely satisfied with the purchase. We hope that for future purchases everything will be to your liking. Best regards from the JYP team!

Javier A.

Published on 11/05/2021 à 19h57 following a purchase from 02/05/2021

The product was good, the courier company was bad, as they forced the package into a Citibox mailbox, damaging the product and we had to open the package inside the mailbox to be able to take out the product.

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Ana A.

Published on 10/05/2021 à 16h53 following a purchase from 29/04/2021

I bought the same product as at Christmas and now it weighed less

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Eva M.

Published on 06/05/2021 à 13h11 following a purchase from 24/04/2021

The ham has come out salty

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Jordi G.

Published on 29/04/2021 à 15h48 following a purchase from 17/04/2021

I expected more quantity of ham

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Jordi M.

Published on 15/04/2021 à 10h09 following a purchase from 06/04/2021

Correct

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Josep M.

Published on 14/04/2021 à 09h20 following a purchase from 26/03/2021

First, the transport was not delivered on time. They said we were absent without checking by phone if we were home........The ham is very dry. Thank you very much.

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