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M
Rating: 2 out of 5
It was not delivered to the house as I wanted
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Customer reviews of JamónyPaletilla
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
Summary of reviews
JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
2 star reviews
Reset filtersP
Rating: 2 out of 5
Due to its flavor, it does not seem to be a feed ham. It is also very salty. I will not buy more loose packets.
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C
Rating: 2 out of 5
It seems like an ordinary warehouse and it is very tender
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R
Rating: 2 out of 5
The delivery was fine, but I did not like the cut of the ham at all, very long slices and stuck with rubbery strips. The packaging had a lot of plastic and little ham, definitely bad, I did not like it
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J
Rating: 2 out of 5
It is very dry. It cannot even be cut. A great disappointment
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F
Rating: 2 out of 5
An IBERICO that I bought in deboned piece and very soft.
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J
Rating: 2 out of 5
Among other products I bought, a pack of 10 containers of iberico cebo ham, which is very shocking, the packaging says 100% iberico, but then on the same label it says, ingredients: 100% iberico cebo ham (50% iberica breed), I don't know what this means, but also the mentioned ham has practically no salt, I started a second container in case it was different, but no, it tasted the same, therefore conclusion, a deficient product, especially if you pay 47.50 € per kilo.
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R
Rating: 2 out of 5
I HAVE SENT AN EMAIL TO EXPLAIN IT
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P
Rating: 2 out of 5
The shipment was delayed 5/6 days, I tried to contact them by phone and by email, IMPOSSIBLE NO ONE ANSWERS. My order was for 1 50% iberico acorn ham cut by knife, as the quality was average and salty, the knife cut was good.
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J
Rating: 2 out of 5
The ham is too dry and hard, you can tell it is packaged and not cut by hand but by machine.
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M
Rating: 2 out of 5
The slices come very overcooked, as if they were overheated.
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J
Rating: 2 out of 5
The shoulder had not been so salty for a long time, for not calling and so on, I will consume it but we did not like it.
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M
Rating: 2 out of 5
I received a super dry ham, I wrote to ask for a solution and they haven't even responded... The first shoulder was good, the second was average and the last ham was very dry... they should check before sending, it's a lottery, and they don't respond if there are problems.
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A
Rating: 2 out of 5
I expected something better.
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M
Rating: 2 out of 5
The truth is that I expected the quality to be better. At home we are used to consuming iberico products and these are not comparable at all. I wanted to try, but I admit that we have been disappointed.
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M
Rating: 2 out of 5
Low quality.
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P
Rating: 2 out of 5
It is very expensive, both the products and the shipping costs, which said it would take 24 or 48 hours and took a week after claiming. The products have good quality and good shipping conditions. But I don't think I will buy here again.
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C
Rating: 2 out of 5
It advertised that the shoulder was 4.5 kg and turned out to be 2.1 kg.
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J
Rating: 2 out of 5
I personally never ordered iberico ham, this is the first and last time, because it is only fat and 200 grams of ham, it only has fat and more fat from the 6 kilos that weigh I have taken out almost 3 kg of fat and what remains, in short a mistake, not having been able to order Montesano.
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M
Rating: 2 out of 5
In this last order the quality of the ham is not the same. I did not like it at all, it cannot be considered iberico cebo shoulder, it is from the cellar. A shame because I bought 50 packets.
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J
Rating: 2 out of 5
They said it would be delivered in 24 to 48 hours and it took a week, it said shoulder between 4 and 4.5 kilos and it weighed exactly 4 kilos.
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C
Rating: 2 out of 5
The ham is at its salt point, but it is very dry, making it hard to eat.
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P
Rating: 2 out of 5
The ham is not bad in taste, and the gifts like chorizo and cheese are good... but the ham weighs 2.5 kilos, and the ad said 4.5, which makes me doubt if they sent me everything I am entitled to.
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Y
Rating: 2 out of 5
The ham has no taste, Lidl ham
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M
Rating: 2 out of 5
The expiration date of 40% of the received product is only a few days away from the reception date; which forces to consume it at "forced marches".
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P
Rating: 2 out of 5
The ham has disappointed me, low quality with no taste, the salami is hard, the cheese promises, the bacon is good and the loin is also good.
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D
Rating: 2 out of 5
The first time I buy here and the truth is that the delivery time and especially the quality of the product do not resemble those I usually buy from Guijuelo.
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V
Rating: 2 out of 5
The shoulder I bought is offered as extraordinary, but it is very very average. Disappointed with the order. The purchase process was good and fast delivery.
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E
Rating: 2 out of 5
Very dry and salty.
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V
Rating: 2 out of 5
The ham I bought Black label iberico desire author ham, is very dry and very salty, I could say it is the worst iberico ham I have bought and I feel super bad. Best regards.
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J
Rating: 2 out of 5
The ham provided is too tender, it is almost more meat than ham.
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C
Rating: 2 out of 5
A normal and fresh ham
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A
Rating: 2 out of 5
Little weight and a lot of plastic
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D
Rating: 2 out of 5
The ham is very good, the problem is that one of the packages came open
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A
Rating: 2 out of 5
I bought an Iberian ham of 7.5 kg for 155 €. It indicated that it had a curing of 36 months. It arrived well packaged and within the expected delivery time. But the ham did not have a curing of 36 months, I think it didn't even have 24, I started it from the knuckle and it was very soft and the meat was mushy, that is, poorly cured. This ham had high expectations and has been a failure, it's not worth even 100 €. Disappointing.
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A
Rating: 2 out of 5
The ham was no longer vacuum sealed!
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C
Rating: 2 out of 5
The shoulder apparently looked very good on the outside, but it was very dry and had a lot of fat, about 60% was fat. What a shame
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S
Rating: 2 out of 5
WHEN ORDERING THIS LAST HAM, I TOLD THEM TO CHECK THAT IT WAS NOT SALTY BECAUSE I CANNOT TAKE SALT, AND IT TURNS OUT THAT IT IS NOT LIKE THAT, SO IT WILL BE THE LAST TIME I ORDER FROM YOU. NOTHING MORE.
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R
Rating: 2 out of 5
It took a long time to send the order and they did not notify or respond to my emails asking about the delivery
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A
Rating: 2 out of 5
This is the first time I buy a machine-sliced shoulder and I have been very disappointed, maybe hand-sliced is better, but I will never buy sliced ham again.
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