Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

2 star reviews

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R
Rafael G.
Rating: 2 out of 5
following a purchase from 08/04/2024
The product (a boneless shoulder 50% Iberian breed) came loose inside the box without any type of support or padding, it was very loose. On the other hand, the meat of the product is as described but not the curing, it came very fresh. The flavor of the product is very mild, barely tasteless. I imagine not all products are the same, I only speak of a specific one I received.
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Fernando S.
Rating: 2 out of 5
following a purchase from 02/04/2024
Very dry and quite hard. In taste, it deserves no more than a 3 out of 10. I will not buy any more.
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Manuel G.
Rating: 2 out of 5
following a purchase from 04/04/2024
I assumed that hams outside the norm are from Iberian pigs raised freely with acorns, but that for certain circumstances do not meet the standards for certification and labeling as IBERICO de Bellota. The ham I got by chance neither smells, nor tastes, nor looks, nor reminds you that its ancestors were Iberian, nor that it has tasted many acorns in its unfortunate life. Very disappointed.
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Ignacio R.
Rating: 2 out of 5
following a purchase from 01/04/2024
There has been no way to contact the company by phone.
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Marisa J.
Rating: 2 out of 5
following a purchase from 26/03/2024
I ordered among several products morcilla from Jaén, because I am from there, although I no longer live there. It has nothing to do with the morcillas from Jaén. The rest of the product is not bad quality.
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María Jesús M.
Rating: 2 out of 5
following a purchase from 29/03/2024
It's very salty.
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José Antonio L.
Rating: 2 out of 5
following a purchase from 19/03/2024
TOO SALTY.
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Jose Manuel H.
Rating: 2 out of 5
following a purchase from 12/03/2024
ham too cured and hard
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Miguel M.
Rating: 2 out of 5
following a purchase from 12/03/2024
The shoulder is barely cured. It's very raw! Good taste but very raw.
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Pablo A. V.
Rating: 2 out of 5
following a purchase from 11/03/2024
The slices are so thin and since they come vacuum packed it's impossible to separate them, they seem to be pressed and also have too much bacon.
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Jorge B.
Rating: 2 out of 5
following a purchase from 11/03/2024
The quality and weight of the product has decreased since my first order.
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Jose Ramon G.
Rating: 2 out of 5
following a purchase from 10/03/2024
Order 20 vacuum-packed 100g containers. 5 were sent of very low quality, even rancid and excessive bacon.
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Diana O.
Rating: 2 out of 5
following a purchase from 06/03/2024
I always order the same ham, but this time one of 6.9 kg arrived when I ordered 7-7.5 kg.
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Dolores D.
Rating: 2 out of 5
following a purchase from 03/03/2024
Hello, I bought a vacuum-packed shoulder and we didn't like the product as it is quite salty. We have made purchases on other occasions and this has never happened to us. Thank you.
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Enrique S.
Rating: 2 out of 5
following a purchase from 02/03/2024
Regular customer of Sanchez Romero Carvajal loin. This time, one of the two pieces of loin came with the vacuum poorly sealed and, therefore, somewhat dry and salty.
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Álvaro G.
Rating: 2 out of 5
following a purchase from 24/02/2024
Quite bland and poorly cured ham...
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Marco E.
Rating: 2 out of 5
following a purchase from 23/02/2024
I have been buying your products for a while and I have always been fine, in the case of this last order of Duroc Gran Reserva shoulder it was too dry, very very dry and hard, difficult to cut, like stone!
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Toni S.
Rating: 2 out of 5
following a purchase from 17/02/2024
Good afternoon, I wanted better quality. I don't see that it is a ham with a Red label, I think it is of inferior quality. THANK YOU.
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Ana S.
Rating: 2 out of 5
following a purchase from 20/02/2024
It doesn't state the weight of the ham.
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Jose Maria L.
Rating: 2 out of 5
following a purchase from 16/02/2024
The Iberian shoulder of 50% Iberico Benito (blue label) a bit raw and lacking flavor. That 24 months of minimum curing I don't believe, at most 6 months. There are others with more flavor of 50% cebo.
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Vicente G.
Rating: 2 out of 5
following a purchase from 16/02/2024
Low quality and also the order preparers lack professionalism. The quantities of the orders are checked on-site, mistakes cannot be made in the packaging.
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Emiliano A.
Rating: 2 out of 5
following a purchase from 16/02/2024
This is not the first time I buy, but on this occasion I am not satisfied at all, some of the Iberian ham packets I bought, out of 10, exactly 3, came poorly sealed, they were green inside and I threw them away. Bad purchase.
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Delia F.
Rating: 2 out of 5
following a purchase from 16/02/2024
An order is still missing half for delivery after having to write several times because they didn't tell me anything. In these last packages many have half bacon and that's not how it should be, and not even any compensation for their mistake.
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Antonio A.
Rating: 2 out of 5
following a purchase from 16/02/2024
A lot of fat and very soft. Thank you.
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Nuria M.
Rating: 2 out of 5
following a purchase from 09/02/2024
I bought three batches of shoulders and one vacuum-packed shoulder and the chorizos that came in the batches are very soft and one of the shoulders is very soft to eat, the other two are fine.
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Miguel G.
Rating: 2 out of 5
following a purchase from 01/02/2024
Too salty and dry with a lot of fat.
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Blanca R.
Rating: 2 out of 5
following a purchase from 09/02/2024
All fat.
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José C.
Rating: 2 out of 5
following a purchase from 01/02/2024
It is dry, dehydrated.
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Ferran R.
Rating: 2 out of 5
following a purchase from 31/01/2024
Too salty and very dry that does not correspond to what was purchased, as the website stated "Duroc Gran Reserva Serrano Ham, with a minimum curing of 15 months of Duroc breed, we find a ham with good intramuscular fat infiltration and a mild flavor ideal for the whole family. High-performance ham."
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Manuel S.
Rating: 2 out of 5
following a purchase from 23/01/2024
Cheap product to "sell" as excellent and be good.
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Sonia B.
Rating: 2 out of 5
following a purchase from 20/01/2024
In my case, the shoulder was quite salty. A shame because I would have continued buying if it had turned out tasty.
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Salvador G.
Rating: 2 out of 5
following a purchase from 08/01/2024
The hams were too cured.
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Chema F.
Rating: 2 out of 5
following a purchase from 23/12/2023
My opinion is that I made an order, the items in the batch were very good, but the shoulder turned out bad and after waiting many days I had to throw it away due to the bad smell and no trace of them after asking for a refund.
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Jorge R.
Rating: 2 out of 5
following a purchase from 27/12/2023
Poorly cured.
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Sergio R.
Rating: 2 out of 5
following a purchase from 19/12/2023
About the shipment perfect, within the indicated deadlines. I ordered a shoulder that weighed between 4-4.5 kg and I received one of 3.85 kg with straps, packaging, etc. I complained and they changed it for me, very quickly, my surprise when it arrives and weighs 100g more... I think if I complain it is to take it into account and send the shoulder with its correct weight, not that even the second time it has its weight... anyway, not buying again solves it.
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Plinio Alberto G.
Rating: 2 out of 5
following a purchase from 13/12/2023
Very fresh shoulder not suitable for consumption due to lack of curing on any of its sides.
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Azahara C.
Rating: 2 out of 5
following a purchase from 26/11/2023
I made a couple of orders, it took 2 weeks to arrive, it was very difficult to contact them both by phone and by email. The product itself was not bad.
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Carlota Azahara El C.
Rating: 2 out of 5
following a purchase from 26/11/2023
I made a couple of orders, it took 2 weeks to arrive, it was very difficult to contact them both by phone and by email. The product itself was not bad.
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Francisca G.
Rating: 2 out of 5
following a purchase from 13/12/2023
The ham, the lower layer has too much fat. Half of the weight is discarded. It's a shame considering the amount of packets bought, 25.
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John C.
Rating: 2 out of 5
following a purchase from 16/12/2023
salty
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