Customer reviews of JamónyPaletilla

They took 6 days to deliver and the ham is a bit salty, honestly, the experience has not been good at all.

The quality of the products is far below what I expected.

The problem does not lie in their service, but the ham I purchased as a gift, Navidul 7-8 kg, was not well cured, it lacked curing. I have complained, we will see what happens.

I'm sorry to say it, but the Iberian shoulder was very 'dry' and tasted very salty, and it was a gift for my parents who did not enjoy it.

The ham is salty and has a bit of a rancid taste. As if it had been stored in a moldy place. The cheese is good. I haven't tried the bacon yet. I doubt I will buy again.

The shoulder is dry and without meat, I asked for it to be started and it came normal. The only good thing was the delivery that arrived on time.

I paid for 7 to 7.5 kg.. And the one that arrived weighed 7 kilos and 87 grams. I asked for it to have fat and what I received was a Sílfide.

Very salty cebo ham.

The buying process was correct, the carrier was terrible, a week after shipping I am still waiting for the package.

The shoulder is tough.

For a week, I have been waiting for news about the delivery of my order...

Several items from the order arrived damaged and crushed.

The shoulder arrived a bit drier than expected.

The shoulders were super narrow, with very little meat, and they sent me a selection of Iberians when it was supposed to be another batch.

This time the ham was so tender that it looked like fresh meat, a disaster. If it has been great other times.

I still can't comment on the products as I haven't tried them yet, but I'm not happy because the loin was smaller than the minimum it could be since the pieces could range between 350 and 450 gr, however, the one sent weighed 320 gr.

The ham has turned out to be very very very salty, what a shame.

The order did not arrive according to the specifications indicated in the description of the batch. They could have contacted us first to see if we wanted it or, on the contrary, canceled it.

The buying process was correct, but my order has not yet arrived. I was absent on the delivery day and it is impossible to contact the courier company.

I have bought several times from jamónypaletilla, if I remember correctly, satisfactorily. On this last occasion, the ham did not weigh 5 kg, my scale showed 4.6 with the net and the bag on. Since it is a luggage scale, I didn't want to claim anything, because it can have a small error. When I started it, it seemed very cured, and when I got to the part of the shank, it was rotten. Honestly, I was disappointed.

I bought two Coppa Joselito, weight 1.25kg-1.5kg. One coppa was 1340gr, that's correct, the other 1025gr. He offers me a coupon for the next order. The previous order I ordered Joselito product and he sent me another product of inferior quality. Every time there is a problem.

I take too long and the cheese is quite hard, flower of esgueva

The ham is quite salty and loses the good flavor it should have

I have ordered several times and I have always been happy. In any order, some incident may arise. This is the first time it has happened to me, but one of the 7 products I ordered came with damaged packaging, having lost the vacuum and with the consequent bad condition and smell. I contacted the email of jamonypaletilla, sent photos, and after 2 weeks, they still haven't replied. On another occasion, through the contact on the website, I reported an incident about the erroneous functioning of their page on a PC and on Android. I also did not get a response. The quantity of the damaged product is small, but not having replied gives the impression of neglect in customer service.

Too dry and salty, what a shame

JUST LIKE THE PREVIOUS ORDER WAS GOOD, THIS ONE THE PALETILLA IS VERY SALTY

SO FAR THE 4 PACKETS WE HAVE TRIED FOR OUR TASTE ARE SALTY

The product was a bit past its prime. It is not as good as the last time we bought it.

Hard and dry ham. The best thing was the delivery the next day at home, I will not buy again

Good morning. The delivered product did not include the bones of the ham. On the other hand, the shipping company SGL-ENVIALIA indicated to me that I was not at home when they were going to deliver the package. Completely false, as I was on my laptop watching the delivery process and it appeared that I was not at my home. This information appeared 2 times and was false. Finally, I had to drive to the company's warehouse. This is not the first time it has happened to me. I will not purchase products from your company until you confirm that you are not changing shipping companies. On the other hand, I would ask you to send me the bones of the ham.

The quality is very good, but the piece is almost without meat. Only fat.

Half of the paletilla is too dry and hard, the flavor is nice, but what a shame with the other half

Everything is very good, excellent

I bought a boneless paletilla in 4 pieces, the truth is that it has no taste at all, terrible, and one of the pieces I couldn't even slice with the machine as it fell apart into pieces, it is like interlocked

The cheese is good, but the paletilla is as dry and hard as a goat's knee, no wonder it was on sale to get rid of them

Everything perfect.. as always I loved it.

Very good at a good price

The cheese is very tasty, the ham inedible, rancid, with a lot of plastic flavor, all the packets in the trash

They did not send me the usual paleta

THIS LAST ORDER WAS BAD, I ORDERED WHAT I USUALLY ORDER, BUT THIS TIME 2 PIECES OF HAM THAT I USUALLY ORDER CAME IN CONDITIONS, THIS TIME THEY CAME VERY HARD, SO MUCH THAT IT WAS ALMOST INEDIBLE