Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

2 star reviews

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M
Manuel R.
Rating: 2 out of 5
following a purchase from 07/08/2023
I have already written you an email and you have not replied. Along with the ham, you sent me a bunch of cheeses that arrived quite melted due to the heat. I asked you if it is normal to send dairy products that are not refrigerated and you have not replied
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Eugenio M.
Rating: 2 out of 5
following a purchase from 24/07/2023
So far the first packet I opened has too much fat and the slices are very thick. The flavor is good
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Constantino F.
Rating: 2 out of 5
following a purchase from 16/07/2023
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Jose Ignacio R.
Rating: 2 out of 5
following a purchase from 12/07/2023
The flavor is good, but it is a bit fresh and from 6.5 kg that it would weigh with bone, it has stayed at just 3, the delivery was perfect, fast and effective since I was not at home and they contacted me, I would buy again but not that type of ham since it said it was a super deal and for me it was not even close
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Francisco Antonio C.
Rating: 2 out of 5
following a purchase from 03/07/2023
The salami they sent is super hard and the paletilla is super tender.
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Isabel L.
Rating: 2 out of 5
following a purchase from 25/06/2023
I bought this ham before and it was better. It lacks curing.
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Fernando P.
Rating: 2 out of 5
following a purchase from 26/06/2023
I ordered old cheese and they sent me another one
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Catalina R.
Rating: 2 out of 5
following a purchase from 22/06/2023
Fast delivery.
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Monico B.
Rating: 2 out of 5
following a purchase from 18/06/2023
Black leg shoulder acorn black bracelet, machine cut, salty and very ordinary flavor, it is supposed to be the highest quality, not even close.
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Jose E.
Rating: 2 out of 5
following a purchase from 20/06/2023
Very good
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Juan Antonio G.
Rating: 2 out of 5
following a purchase from 14/06/2023
I HAD TO RETURN THE THREE HAMPS BECAUSE THEY WERE IN BAD CONDITION.
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Claudio B.
Rating: 2 out of 5
following a purchase from 06/06/2023
The shoulder is quite good
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Felix P.
Rating: 2 out of 5
following a purchase from 06/06/2023
On other occasions when we ordered Iberian ham we were very happy with the product. This time they didn't have that brand and we ordered 5J shoulder and it has disappointed us.
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Antonio R.
Rating: 2 out of 5
following a purchase from 28/04/2023
It's not a wonder, but the price/quality ratio is correct.
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Beatriz B.
Rating: 2 out of 5
following a purchase from 24/04/2023
It has many hard parts and others very soft, I am not taking advantage of it as I should.
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Fernando S.
Rating: 2 out of 5
following a purchase from 10/04/2023
The ham is salty and the flavor does not have the quality it should, in some pieces it even seems rancid.
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Antonio U.
Rating: 2 out of 5
following a purchase from 17/04/2023
Two of the products are of low quality.
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Francisca R.
Rating: 2 out of 5
following a purchase from 17/04/2023
I thought it would be of higher quality, it does not correspond to a black leg label.
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Elias P.
Rating: 2 out of 5
following a purchase from 17/04/2023
Everything perfect!!
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Jordi M.
Rating: 2 out of 5
following a purchase from 08/04/2023
The ham has no fat and is too salty.
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Maria Jose C.
Rating: 2 out of 5
following a purchase from 28/03/2023
It is too salty. Hardly edible. A disappointment.
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Jose Miguel A.
Rating: 2 out of 5
following a purchase from 29/03/2023
Ham received is excellent.
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Milagros D.
Rating: 2 out of 5
following a purchase from 08/03/2023
I regret not being able to give a favorable opinion this time since I took very little advantage of the shoulder. Clean slices did not come out and on top of that the meat was tough. I did not complain hoping it would improve as I kept cutting. I make this clear because the staff is super friendly and I am sure they would have attended to my complaint if I had made it.
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Josep B.
Rating: 2 out of 5
following a purchase from 25/02/2023
Several doubles were not well vacuum packed, and the sibrasada was moldy. It's a shame because in previous orders everything had been fine, but I will not buy again.
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Jose Luis A.
Rating: 2 out of 5
following a purchase from 26/02/2023
I bought a JOSELITO shoulder but it is not at all what I expected, I will not buy it again.
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María Del Pilar C.
Rating: 2 out of 5
following a purchase from 01/03/2023
They left it to someone I didn't know.
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Salvador A.
Rating: 2 out of 5
following a purchase from 25/02/2023
It is not Iberian. As it was in the argument.
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Encarnita R.
Rating: 2 out of 5
following a purchase from 26/02/2023
The ham is not well cured, and the flavor is not good. It is the first time I buy this brand.
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Juan S.
Rating: 2 out of 5
following a purchase from 26/02/2023
Good flavor, poorly cured, excessively tender the shoulder.
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Jose Miguel L.
Rating: 2 out of 5
following a purchase from 17/02/2023
Very good experience.
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Cristobal M.
Rating: 2 out of 5
following a purchase from 17/02/2023
Good afternoon, I am a customer of yours living in Germany. My name is Cristóbal Martínez Pozo, I am a pilot and instead of always going home loaded, I found your company that supplies quality things for my children. I started enjoying the last order for the cheese that you sell that we like the most, the Ahuyentalobos. I am contacting you to let you know that this cheese has turned out to be "a little" rancid, spoiled. It needs to be cut quite a bit (about a finger thick) from the outside to remove that flavor. I do not intend to receive a discount for next time, nor a new cheese, nor even a refund. Just to let you know that you may have received a spoiled batch or you have stored it for too long. A product for which I pay €69 must be of exceptional quality.
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Angel G.
Rating: 2 out of 5
following a purchase from 14/02/2023
Very dry ham
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Jose C.
Rating: 2 out of 5
following a purchase from 14/02/2023
It was not 100% Iberian
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José Manuel S.
Rating: 2 out of 5
following a purchase from 09/02/2023
I ordered the shoulder in notes that I wanted cured and the least cured one I ever bought has come
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Xavier P.
Rating: 2 out of 5
following a purchase from 07/02/2023
Very good as always
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Filipe B.
Rating: 2 out of 5
following a purchase from 06/02/2023
The packaging was not in perfect condition
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Jaume D.
Rating: 2 out of 5
following a purchase from 22/01/2023
The ham arrived very quickly, regarding the taste, well.... after throwing away 600 grams of pure fat (and what remains) I reached the edible part, and regarding the taste, I must indicate that it is far from the norm like "Joselito" is misleading advertising, as it doesn't resemble it at all, it's little more than a serrano
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Victoriano G.
Rating: 2 out of 5
following a purchase from 04/02/2023
The shoulder piece is not cured. It is too raw
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Michel C.
Rating: 2 out of 5
following a purchase from 28/01/2023
Very soft ham, little cured
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Antonio Jesus C.
Rating: 2 out of 5
following a purchase from 24/01/2023
A year ago these trays of 50% acorn were a 10, but my last 3 orders have disappointed me quite a bit, super fast shipping, but the ham arrives little cured and without acorn flavor, it seems like little cured white ham.
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