Customer reviews of JamónyPaletilla

The ham is not bad in flavor but it came very dry.

I ordered a batch of ham and sausages a few weeks ago and everything arrived quite quickly in one order. However, I have a problem with the black label ham I desire, the author selection that should be 30 months of curing, but with a batch date of 05/2024 the numbers do not add up. This batch should have included a wedge of smoked sheep cheese, but I only received a semi-cured one. I am trying to contact Jamón y Paletilla and there is no way. I hope to have better luck next week.

The cured sheep cheese Don Bernardo is very tasty, it has a penetrating flavor but I expected more curing and it turned out quite tender. My brother bought another one like mine and it turned out very dry, so it has much more flavor.

Several of the products have the expected quality, one of them cannot be said to be bad but the quality is below what I expected according to the product description. The delivery by GLS could not be worse, they sent me an email to select a delivery day between 2, I selected one of them and they came on a different day, I was not home and without making a second delivery attempt or giving me another option they sent me an email saying they had left my package at a delivery point and I had to go pick it up, but worst of all is that GLS has a delivery point in my same block 90 meters from my home and instead of leaving it there they left it much further away, the package was heavy and I had to carry it from where they arbitrarily decided to leave it and all because they did not come to deliver on the agreed day nor did they give the option for a second delivery attempt. The most likely thing is that I will not buy from Jamón y Paletilla again due to the poor delivery service.

I have bought more than 10 shoulders this year, generally all good, in the last shipment I was disappointed because one acorn shoulder weighed less than it should have for what I paid.

The shoulder is very good, but quite dry and not as enjoyable.

It's not bad, although the price drop after buying is due to the end of the Christmas holidays. The product is good, thank you.

Service and products in line with the price.

The ham is a bit too cured, but the problem was with the GLS courier; the delivery was scheduled for the 23rd and it was delivered on the 26th. I understand that these days can be difficult, but they did not meet the delivery.

The packaging can improve.

Good flavor.

Everything is very good.

Very bad transport

Everything is fine, I take away one star for the delay and difficulty in communication and tracking of the package.

I GIVE THREE STARS BECAUSE IT SAID IT CAME WITH A LOTTERY RECEIPT FOR THE CHILD AND I HAVE NOT SEEN IT, OTHERWISE THE HAM IS GREAT

The ham and flavor are excellent, but it was not easy to know if it would arrive when I needed it. I called several times on different days to the customer service phone and no one ever answered, I also had to send several communications until I received a response.

Very good product. Correct price. Very slow delivery from GLS (6 days).

I didn't realize they were boneless and it's very difficult to cut. The wording was not clear at all.

Everything perfect.

A bit soft for being 100% acorn, flavor and color make me doubt if it really is. I ordered it in four pieces, so far the one I started, I am not very satisfied

There is a problem, the GLS courier company takes too long.

Always reliable with good product quality and correct delivery times, especially for the dates we are in.

I haven't given it as a gift yet, but I like how well it is protected and the speed of receiving it. I bought it by mistake. I searched for Iberian shoulders and this one came up among many, and I picked it. Later I found out it is a signature product. I can't wait to try it.

Good product, fast delivery, but the packaging for transport is a bit light.

It's not easy to contact by phone.

Very good

The boneless ham does not come clean (skin removed) and is also quite tender.

Very good quality, everything perfect

Good quality product

It has been delayed a lot and they have removed the cash on delivery option. Other than that, the quality of the products is very good.

Very good ham although with excess fat. But the shipping took 8 days when the website says 24-48h

The piece is very good, a bit low in weight

I found quite a bit of fat, otherwise exquisite flavor. Regards.

This company works quite well, I have been buying for several years and I am satisfied

I received a ham that expires in three months

Product: I expected firm cheeses, but not dry. Cheese Pok in particular, from the magnificent batch. Shipping ok

Without being an expert in hams, it is not of the quality they indicate 100% acorn and black label.

Shipping was delayed compared to the announced deadline. Impossible to contact by phone and they do not respond after leaving a message. The service is worsening compared to previous orders.

They say it has a designation of origin and they do not send either the label or the identifying seal. It's not bad, but you don't know where it comes from. You also pay for the information.

The ham is very good so far but comes without a quality and origin label. The packaging in a Navidul box turned upside down seemed a bit shabby to me. We await your explanations.