Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 3 and 4 stars

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J
Jimena L.
Rating: 4 out of 5
following a purchase from 26/11/2025
Very good
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Manuel R.
Rating: 4 out of 5
following a purchase from 27/11/2025
Ham quality price very acceptable I will continue buying
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Agustín B.
Rating: 4 out of 5
following a purchase from 12/11/2025
The order arrived a few days after the estimated time in the order. The product is a 10.
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Eduardo I.
Rating: 4 out of 5
following a purchase from 17/11/2025
Good flavor, although I expected something better. Presentation and packaging somewhat complicated, being able to separate the pieces individually, I think it can be greatly improved in that aspect. Slow shipping, probably due to the dates. Recommendable.
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Francisco A.
Rating: 3 out of 5
following a purchase from 28/11/2025
I haven't received it
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Thierry B.
Rating: 3 out of 5
following a purchase from 27/11/2025
Open packaging on both sides. Otherwise, the ham is fine...
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Mário B.
Rating: 4 out of 5
following a purchase from 18/10/2025
Delivery less fast than usual. Very thick sliced ham.
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Alberto G.
Rating: 3 out of 5
following a purchase from 17/11/2025
It's the first time I've bought it sliced and I didn't like it much because the slices are not very thin
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Maria Jose G.
Rating: 3 out of 5
following a purchase from 11/11/2025
The ham is salty. I did not order the ham I always order, this time I chose the 100% Iberian instead of the 50%, so I will return to the previous one. The shavings are perfect as always, very good.
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Delfim M.
Rating: 3 out of 5
following a purchase from 27/11/2025
It weighs less than the minimum described
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Ignacio E.
Rating: 4 out of 5
following a purchase from 25/11/2025
As always wonderful
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Marco M.
Rating: 3 out of 5
following a purchase from 26/11/2025
I received the wrong product.
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Albert G.
Rating: 4 out of 5
following a purchase from 24/11/2025
Good service and good product
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Raúl P.
Rating: 3 out of 5
following a purchase from 24/11/2025
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Juan Antonio M.
Rating: 3 out of 5
following a purchase from 20/11/2025
Regarding the product, we cannot comment yet because we have not tried it but I am sure it will be very good, just like last year. Our complaint is that when making the purchase, it was never indicated that the carrier would leave the pallet with the merchandise at the entrance and we had to carry the 21 hams to our office.
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José Ramón C.
Rating: 4 out of 5
following a purchase from 24/11/2025
So far quite good in curing and salt. Quite a layer of fat for being of the highest quality. As a "anecdotal" I made the purchase of 6 to 6.5kg. and they arrived just 6kg.
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Carlos Alberto F.
Rating: 4 out of 5
following a purchase from 25/11/2025
Too cured and with mold. But its flavor is not very bad
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Antonio O.
Rating: 4 out of 5
following a purchase from 20/11/2025
Everything correct. OK.
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José B.
Rating: 4 out of 5
following a purchase from 21/11/2025
Correct
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Xavier M.
Rating: 3 out of 5
following a purchase from 20/11/2025
HELLO I HAVE FILED A COMPLAINT BECAUSE THE WEIGHT OF THE HAM DID NOT MATCH THE PURCHASE
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Jose P.
Rating: 4 out of 5
following a purchase from 17/11/2025
the package arrived open
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César C.
Rating: 3 out of 5
following a purchase from 16/11/2025
It's fine, but I don't find it right not to include the ingredients of what you buy; then you have surprises when you receive the product.
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David F.
Rating: 4 out of 5
following a purchase from 14/11/2025
Very good product quality, fast delivery very satisfied
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Adrian R.
Rating: 4 out of 5
following a purchase from 15/11/2025
It's good, although I expected a little more quality
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Eugenio L.
Rating: 4 out of 5
following a purchase from 10/11/2025
In general it is fine, a little more tender than I like, but acceptable
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Francisco N.
Rating: 3 out of 5
following a purchase from 11/11/2025
Good
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Cesar G.
Rating: 3 out of 5
following a purchase from 13/11/2025
I bought a shoulder that was on a ham holder in the photo. I called by phone and they confirmed that yes, they would send the shoulder just as it appears in the photo. Well, no. It turned out that when I had it at home (of course, paid for), the holder was not included. It was not my confusion. It was bad information.
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Jose Enrique G.
Rating: 3 out of 5
following a purchase from 12/11/2025
The product is cheap, but the quality is low.
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Rastislav K.
Rating: 4 out of 5
following a purchase from 12/11/2025
The order was delivered too late, 13 days from the order date. Besides everything is fine
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Nathalie Diane D.
Rating: 4 out of 5
following a purchase from 08/11/2025
The shipment within the stipulated time (they told me 15 days from the purchase date and it arrived earlier) but the cut of the sliced ham is quite thick. Flavor is good.
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Aitor R.
Rating: 3 out of 5
following a purchase from 09/11/2025
The order consisted of twenty packets of ham, of which eight came open, so I am quite disappointed; I will contact by phone tomorrow, thanks.
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Fernando B.
Rating: 3 out of 5
following a purchase from 10/11/2025
Badly done empty and very, very soft ham.
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Javier B.
Rating: 4 out of 5
following a purchase from 08/11/2025
Perfect order, good product.
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Patrizia Tadini B.
Rating: 4 out of 5
following a purchase from 16/10/2025
Excellent quality price ratio. Well packed. The only downside is that the Italian postal courier is not reliable
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Blas Damián V.
Rating: 4 out of 5
following a purchase from 08/11/2025
Good product, good price, good service
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Lourdes G.
Rating: 4 out of 5
following a purchase from 05/11/2025
I received an open envelope and two without vacuum.
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Marisol C.
Rating: 3 out of 5
following a purchase from 08/11/2025
Very good flavor and salt, but I think it lacks some aging. Thank you.
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Alberto Javier S.
Rating: 4 out of 5
following a purchase from 05/11/2025
Happy with the speed in solving the problem of the first ham and the exchange of it. The new one is not what I expected, well nothing more
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Francisco R.
Rating: 3 out of 5
following a purchase from 04/11/2025
I expected a ham with more flavor considering it's Iberian.
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Fran R.
Rating: 4 out of 5
following a purchase from 07/11/2025
I am waiting to try the shoulder, in any case I will give my opinion on the product when I properly complete this point
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