Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

3 star reviews

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Jose Maria L.
Rating: 3 out of 5
following a purchase from 26/01/2024
As for JamonyPaletilla, everything is correct, the delivery time was less than expected! As for the author shoulder Benito, meh... it is not what I expected... a lot of fat and a bit salty... I will not repeat!
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La Beltraneja L.
Rating: 3 out of 5
following a purchase from 20/01/2024
It has no flavor, it seems plastic
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José Antonio M.
Rating: 3 out of 5
following a purchase from 24/01/2024
Good ham, very salty
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María Teresa G.
Rating: 3 out of 5
following a purchase from 24/01/2024
The ham is very good... but I have requested on three occasions that they send me the invoice in the name of the company since it was a gift to a client and I am still waiting for it
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António C.
Rating: 3 out of 5
following a purchase from 21/01/2024
I still haven't tried it, I'm finishing the other one
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Javier R.
Rating: 3 out of 5
following a purchase from 15/01/2024
It's good, but I expected more.
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Pepe S.
Rating: 3 out of 5
following a purchase from 14/01/2024
of acceptable flavor, but it is very dry
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Maria José A.
Rating: 3 out of 5
following a purchase from 13/12/2023
Good shoulder and cheese. Too bad about the logistics, very bad. It took a long time because it was sent to someone else it shouldn't have and was held for almost a week.
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Cristiano P.
Rating: 3 out of 5
following a purchase from 12/01/2024
It has little fat
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Ignacio L.
Rating: 3 out of 5
following a purchase from 11/01/2024
Good service, but I ordered a ham in slices and not all the slices are from the same ham, and the bones are a sample of the bones contained in a ham.
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Pedro Pablo P.
Rating: 3 out of 5
following a purchase from 24/11/2023
I bought a shoulder that was very good, but when buying the ham of the same brand, the latter came quite raw. I understand it can be complicated to see, but in this case the ham was ordered boneless and the person who will debone it should have noticed that the curing of this ham was not correct. I have always bought in this store without problems.
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Maite V.
Rating: 3 out of 5
following a purchase from 11/01/2024
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Luis H.
Rating: 3 out of 5
following a purchase from 30/12/2023
Delivery on time. Product in good condition. Packaging completely destroyed (it was for a gift).
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Cirilo C.
Rating: 3 out of 5
following a purchase from 30/12/2023
The taste is fine, but the lean meat, in general, I find too hard and tough.
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Ernesto G.
Rating: 3 out of 5
following a purchase from 16/11/2023
Good service and delivery. With the ham, I am dissatisfied. This is the second one I ordered and the first one was much better, this last one is too dry and very little marbled.
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Sara F.
Rating: 3 out of 5
following a purchase from 24/12/2023
It is hard and salty. I have bought other hams from that brand and I have never had this issue.
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Fernando M.
Rating: 3 out of 5
following a purchase from 20/12/2023
The shoulder is very good but I am fed up with bacon, I have photos, thank you.
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Empresa Bassos G.
Rating: 3 out of 5
following a purchase from 21/12/2023
The shipment was quick, but the invoice is not correct and I have written to them 3 times requesting that they change the tax details and they do not respond.
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Manuel P.
Rating: 3 out of 5
following a purchase from 10/12/2023
Everything very well, better than expected for the price. I recommend buying.
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Ivan P.
Rating: 3 out of 5
following a purchase from 21/12/2023
Very good, great quality.
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Francisco Jose P.
Rating: 3 out of 5
following a purchase from 24/11/2023
The package arrived open, three items were missing, two weeks later they sent me two of them after I complained, the third one I have given up as lost.
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José Antonio S.
Rating: 3 out of 5
following a purchase from 14/12/2023
The product arrived with dents or scratches on the board, due to poor packaging, when I buy something the first thing I expect is for it to arrive with better packaging, not as if it were a returned product (which may be the case). Other than that, the product meets its functions well.
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Jose V.
Rating: 3 out of 5
following a purchase from 13/12/2023
The whole family is happy with our perfect order.
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Alejandro C.
Rating: 3 out of 5
following a purchase from 14/12/2023
It has a very good taste but the texture is lacking, it is too hard.
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Francisco T.
Rating: 3 out of 5
following a purchase from 12/12/2023
It is very beaten up, and it was not vacuum packed. For the taste, it is very good, but the last time I ordered, the pieces were more whole and compact.
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Luis Miguel Brites Monteiro P.
Rating: 3 out of 5
following a purchase from 11/12/2023
I bought this ham "la union 1890" from acorn-fed. The ham is good within its limitations. I thought that a ham costing more than 100€ would have a different type of quality and more from the Jabugo area. It is an Iberian ham but a bit dry, without the fat and softness desired in a pata negra ham. Next time I want an authentic pata negra ham, without having the claws painted black.
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M.amparo B.
Rating: 3 out of 5
following a purchase from 11/12/2023
the box arrived broken, aesthetically ugly
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Rafal K.
Rating: 3 out of 5
following a purchase from 11/12/2023
It is fast
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Esperanza G.
Rating: 3 out of 5
following a purchase from 07/12/2023
Good product
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María Carmen Z.
Rating: 3 out of 5
following a purchase from 26/11/2023
Everything perfect
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Roberto E.
Rating: 3 out of 5
following a purchase from 01/12/2023
I ordered the sliced ham and it arrived whole.
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Vicente F.
Rating: 3 out of 5
following a purchase from 29/11/2023
The transport was terrible, one of the packages arrived destroyed and items were missing.
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Louis L.
Rating: 3 out of 5
following a purchase from 28/11/2023
I still haven't tried the hams because we are waiting for the holidays..the cardboard package arrived all destroyed, a miracle that the hams were not damaged,,,
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Carlos D.
Rating: 3 out of 5
following a purchase from 27/11/2023
It is good, but for my taste too cured, it has become a bit dry.
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José Antonio A.
Rating: 3 out of 5
following a purchase from 24/11/2023
Very good overall
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Luis F.
Rating: 3 out of 5
following a purchase from 23/11/2023
The red label's bridle was broken, loose inside the fabric sack. I thought about returning it, but after trying the ham I decided not to.
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María Angeles G.
Rating: 3 out of 5
following a purchase from 21/11/2023
I thought it came sliced and it didn't, I'm useless at cutting ham
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Juan Carlos S.
Rating: 3 out of 5
following a purchase from 21/11/2023
Everything correct, excellent ham
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Daniel M.
Rating: 3 out of 5
following a purchase from 19/11/2023
I sent an email regarding the shoulder but haven't received a response. When I opened the shoulder everything was perfect in flavor and texture but when I turned it over it was completely dry and inedible.
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Juan Antonio L.
Rating: 3 out of 5
following a purchase from 19/11/2023
The 100% Iberian ham "Iberian wish" doesn't seem 100% Iberian to me
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