Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
5 8 381 69% 4 1 447 12% 3 786 6% 2 530 4% 1 981 8%

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

3 star reviews

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E
Eva C.
Rating: 3 out of 5
following a purchase from 25/02/2023
We are used to another texture, it is cut very thin and the taste is not what we expected either
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R
Rosa B.
Rating: 3 out of 5
following a purchase from 21/02/2023
Everything perfect!!!
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M
Mario Julio M.
Rating: 3 out of 5
following a purchase from 21/02/2023
Very satisfied with the product and its price.
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B
Bartolome F.
Rating: 3 out of 5
following a purchase from 20/02/2023
They sent me the exact weight
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J
Jose Antonio F.
Rating: 3 out of 5
following a purchase from 07/02/2023
The ham came with a punctured bag and therefore lost its vacuum. I thought it would come cut into pieces but it came whole. As for the ham, while not bad, it is not well cured, there is a part that is very tender, even too much for me, and the other very dry, it is clear that I will not buy again.
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R
Ricardo M.
Rating: 3 out of 5
following a purchase from 13/02/2023
Good price quality.
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M
Michel P.
Rating: 3 out of 5
following a purchase from 13/02/2023
For the price, it does not correspond to what it should be
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D
Dario J.
Rating: 3 out of 5
following a purchase from 10/02/2023
Too much bacon
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B
Bizén S.
Rating: 3 out of 5
following a purchase from 22/01/2023
Although they made an effort to solve the problem and that is appreciated. They have a big problem with the delivery company they use (Nacex). I hope they solve it decisively for the good functioning of their relationship with their customers.
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L
Luis P.
Rating: 3 out of 5
following a purchase from 07/02/2023
A little salty but satisfied
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D
Daniel G.
Rating: 3 out of 5
following a purchase from 29/01/2023
It's fine
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Grandin L.
Rating: 3 out of 5
following a purchase from 28/01/2023
Excellent products as usual, but UPS delivery was catastrophic...
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E
Enrique P.
Rating: 3 out of 5
following a purchase from 23/01/2023
The ham arrived vacuum packed and very tender, it doesn't look bad, but I haven't wanted to start it yet because it needs more curing time.
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D
Domingo Rodríguez Toledo T.
Rating: 3 out of 5
following a purchase from 22/01/2023
The 100% Iberian loins were very good. The pack of cracklings arrived in bad condition. I am waiting for a return.
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José Pablo P.
Rating: 3 out of 5
following a purchase from 22/01/2023
The ham is priced, it's not that special either
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Pablo L.
Rating: 3 out of 5
following a purchase from 17/01/2023
the shoulder arrived quite quickly, we already knew that shoulders have more fat, but unfortunately this one has more than usual, the flavor is quite good and it's not salty, but for my taste I would prefer it more cured.
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F
Francisco Javier G.
Rating: 3 out of 5
following a purchase from 16/01/2023
I HAVEN'T STARTED THE HAM YET.
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Miguel Angel C.
Rating: 3 out of 5
following a purchase from 12/01/2023
For now, good in flavor, good in saltiness, and at the end, little marbling. When we turn it over, let's see if the marbling appears.
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C
Carlos G.
Rating: 3 out of 5
following a purchase from 10/01/2023
Fast shipping, this is our 4th order and each time the quality gets worse and customer service is non-existent as we sent an email about a problem with a ham and no one ever replied.
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M
Monica M.
Rating: 3 out of 5
following a purchase from 29/11/2022
Tasty, but a lot of fat
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G
Guadalupe S.
Rating: 3 out of 5
following a purchase from 19/12/2022
It's good but doesn't reach the level of acorn in terms of flavor, marbling...
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M
Montserrat V.
Rating: 3 out of 5
following a purchase from 15/12/2022
The service is perfect, the ham is very average, it's too cured, leaning towards dry. It's not worth what it cost, it's like any ham up to 80 € from the supermarket.. it was a gift and even gave us some cuts when we tried it. I expected more...
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A
Ana M.
Rating: 3 out of 5
following a purchase from 29/12/2022
A little falls apart
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S
Santiago R.
Rating: 3 out of 5
following a purchase from 23/12/2022
It's not bad...nothing more..
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C
Carmen B.
Rating: 3 out of 5
following a purchase from 25/12/2022
A five-star flavor, but quite dry
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Tania M.
Rating: 3 out of 5
following a purchase from 22/12/2022
The ham wasn't very good, very tender and not juicy.
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S
Sergio F.
Rating: 3 out of 5
following a purchase from 16/12/2022
THE FRESH SAUSAGE DID NOT ARRIVE IN GOOD CONDITION
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G
Guadalupe R.
Rating: 3 out of 5
following a purchase from 20/12/2022
Good flavor but a bit salty
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J
Juan D.
Rating: 3 out of 5
following a purchase from 19/12/2022
Salty
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B
Beatriz D.
Rating: 3 out of 5
following a purchase from 30/11/2022
the ham packets seem to have air in them, and they look of an uneven color. I expected more quality
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Pablo R.
Rating: 3 out of 5
following a purchase from 20/12/2022
I expected higher quality, to be honest,
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M
Moises F.
Rating: 3 out of 5
following a purchase from 19/12/2022
Quality price is fine, but I expected it to be a bit more cured
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H
Helena T.
Rating: 3 out of 5
following a purchase from 15/12/2022
Unlike other occasions, it lacks being more cured
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A
Alba G.
Rating: 3 out of 5
following a purchase from 17/12/2022
The shipping process was very good, but the ham was undercured and I couldn't start it at Christmas...
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D
Domingo V.
Rating: 3 out of 5
following a purchase from 18/12/2022
SHOULDER WITH VERY GOOD FLAVOR BUT A LITTLE SOFT NOT VERY CURED.
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D
Daniel P.
Rating: 3 out of 5
following a purchase from 18/12/2022
Ham a little salty, otherwise the order arrived on time and as agreed
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J
Jonatan R.
Rating: 3 out of 5
following a purchase from 14/12/2022
It lacks aging, otherwise everything is perfect
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Ihintza T.
Rating: 3 out of 5
following a purchase from 12/12/2022
In general, quality price is very good. But the ham from all the baskets has excessive plastic flavor.
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Jose Roberto C.
Rating: 3 out of 5
following a purchase from 06/12/2022
I don't give 5 stars because one shoulder came with white rzs and contacting you is impossible.
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A
Araceli G.
Rating: 3 out of 5
following a purchase from 07/12/2022
On multiple occasions I warned that a note should be sent so that the person receiving the gift would know who it was from, and there was no note in the order. Therefore, I am left disappointed. I'm sorry.
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